Hotel Casa Santo Domingo
3A Calle Oriente No 28A, Antigua 03001 Guatemala
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About
#7 of 126 hotels in Antigua
Location
4.7
Cleanliness
4.7
Service
4.5
Value
4.3
2023 Travelers' Choice Best of the Best
In 1979 UNESCO declared the colonial city of La Antigua Guatemala as a World Cultural Heritage Site turning it to a recognized treasure of exceptional value before the eyes of the world. In the XVII Century, the Convent of Santo Domingo was one of the largest in America and in 1773, the earthquake of Santa Marta almost totally destroyed it. In 1989, the project known as Casa Santo Domingo was developed with the primary objective of rescuing the vestiges of the Convent and Temple buried under tons of rubble. Hotel Museum Spa Casa Santo Domingo progressively emerged where each corner is a page lost in time that joins others to form a beautiful chapter of the great book of our history.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Patio
Walking tours
Kids stay free
Secured parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Kids pool
Highchairs available
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Chapel / shrine
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Minibar
Cable / satellite TV
Complimentary toiletries
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Historic Hotel
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.3 miles
37Attractionswithin 0.3 miles
3A Calle Oriente No 28A, Antigua 03001 Guatemala
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2559Reviews39Q+A100Room tips
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+1
Staying at Casa Santo Domingo is a reason unto itself to visit Guatemala. Antigua is a gorgeous, charming city. And Casa Santo Domingo is a magical place to stay. Once you pass through the humble entrance, you are greeted with gorgeous stone hallways tastefully accented with fountains, art, statues, plants/flowers, and historic furnishings. Candles light the way at night. The details around every corner make it an adventure just to roam the halls, day or night. Access to the museum and ruins is also a big plus. The rooms are gorgeous. I've only stayed in rooms that offer a fireplace and separate living room and bedroom -- a luxury that is very affordable at CSD. The food is delicious, but a bit overpriced. There are so many wonderful places to eat in Antigua, so do explore (highly recommend Por Que No). I've been to CSD three times in the past 20 years, and each was perfect. I can't wait for the next. …
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Date of stay: November 2022Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded 4 days ago
Thank you for such a lovely review and for your preference along the years. In your next visit (and if you haven’t already been there) I suggest that you visit our second property (SantoDomingo del Cerro) a cultural park with wonderful views to the 3 volcanoes, gardens, a modern restaurant, permanent museums and more. If you want me to send info., just let me know.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Consistently the best hotel experience in Guatemala. This 5-star hotel deserves a 5 star rating. This Hotel has it all. I have stayed several times over the years but this is the first time I write a review. Where to begin, the grounds, the pool, the Spa, the artwork, the amenities, the food, the friendly staff…. Honestly, I can’t name one negative aspect. Every time I visit there is something new. This hotel is constantly renovating. The last time we visited we had the chance to visit the spa, WOW!! Should not be missed and with the kids we enjoyed the newly refurbished pool. We had such a memorable time during our 4 night stay. Can’t wait to stay on our next visit. We will try the cabin experience at their other property in Santo Domingo del Cerro.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Book your stay ahead of time!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jul 24, 2023
Thank you for your glowing review and high rating. As you probably have seen during the years, we constantly update the property to keep it up with standards and improve our guest experience each time. It’s great knowing you enjoyed the pool with your kids. Please contact me at: olopez@casasantodomingo.com.gt so I can help you with your next reservation at Santo Domingo del Cerro – I’m sure it will be a thrilling experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've been traveling to Antigua for decades and while I've seen this hotel, we've never stayed there. It was so unassuming on the outside and yet...We’d always been curious about this hotel and what it was like on the inside. So, this trip, we were lucky enough to get to stay here and all I can say is WOW. Honestly, I should say, “wow,” because the elegance of this hotel is beautiful, but understated. Built in and around the ruins of a Dominican Convent that dates to 1547, the Convent was pretty much destroyed in the earthquake of 1773. In 1989, a restoration project was begun and now we have this beautiful fusion of history, culture, art, and hospitality. Staying here was a restorative and unique experience. Walking through the wide, gorgeous hallways invoked reverence. It was also incredibly relaxing. Any time I'd think, "You know, it'd be nice if..." then that thing would appear or that's the way things were arranged. The amenities were top-notch, including a lovely HEATED pool, fireplaces in the rooms, and a gourmet restaurant. The staff was incredibly pleasant and helpful. I hope I get to return to this hotel because I didn’t get to see nearly enough of it! I highly recommend this gorgeous hotel.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Just stay here. That's all. It's amazing.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jul 24, 2023
There is nothing like the thrill of new experiences. Thank you so much for giving us this time the opportunity and booking your stay at Casa Santo Domingo. It is very important for us to make sure our guests enjoy the moments they spend with us and it seems we made it! We hope a return visit is in your future plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is one of the most amazing hotels I've ever had the opportunity to stay at. As soon as you arrive, you'll feel like you've stepped back in time. The hotel is set in the ruins of a 17th-century convent, which gives it such a mystical atmosphere. The rooms are spacious and comfortable, and have rustic decor that perfectly matches the historical ambience of the hotel. On the hotel grounds, you'll find beautiful gardens, courtyards, fountains and old relics. There are also multiple museums, an art gallery and a chocolate shop. One of the highlights of my stay was visiting the gorgeous spa at the hotel. It has two types of saunas, luxurious hot tubs and a heated outdoor pool surrounded by a lush garden. The massage I got was also one of the best ones I've ever had. I highly recommend staying at Hotel Casa Santo Domingo. This place is truly one-of-a-kind!…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jul 10, 2023
Thank you so much for your review and for recommending us. We are glad to know you enjoyed your time and hope a return visit is in your future plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An outstanding hotel, one of the best I've ever encountered. The hotel is nestled within the ruins of a former convent that's now a museum. Architecturally, the new buildings complement the ruins, and create a gorgeous atmosphere. There are gardens, fountains and abundant bird songs. My room had a balcony that I enjoyed sitting upon. Rooms are excellent, good beds and bedding. Wifi is fast, showers are strong. There's no desk, so if you're a business traveler in need of one, that's something to keep in mind. But the overall ambience is so good that you're bound to be productive. I can't say enough good about this hotel. Stay if you can.
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Date of stay: June 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jul 10, 2023
Thank you very much for such an excellent rating and for recommending out Hotel to others. We are pleased knowing you had such a good experience and look forward to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We have stayed here previously and enjoyed our stays. However this time we have been situated in a room that is close to some extensive and very noisy building work that is happening. From approximately 9am to 6pm constant hammer has literally shakes our walls. i have provided photos with this review of a couple of the rooms in the wing that is being renovated so that you can ask for a room at the other end of the hotel campus. We have queries management for a solution and they could not care less. We appreciate that renovation are essential- but some form of make good for impacted guests should be considered. Even a small gesture would go a long way. Particularly given how comparatively expensive this place is.
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Avoid rooms close to the renovations and building works
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jun 28, 2023
We value your preference and sincerely regret hearing until now about your bad experience. We constantly update the property to keep it up to standard and improve all of our guests experiences but it is apparent that in this occasion we failed to minimize disruptions; please accept my most sincere apologies. If we have the opportunity to turn your experience around, please contact me at olopez@casasantodomingo.com.gt.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
stomasello2001 wrote a review May 2023
North Myrtle Beach, South Carolina11 contributions1 helpful vote
If you can get over the price tag, this is one of the nicest hotels I’ve ever stayed in. Spa and massage services. Fireplace is in your room. Wonderful courtyard and restaurant. There are weddings going on here constantly for a good reason.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jun 6, 2023
Thank you very much for taking the time to share your experience with other traveler’s. We are thrilled to hear you had a good time and hope a return visit is in your plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were there for 6 days for a Wedding, had a wonderful time. Food was magnificent, the Spa was the secret for being relaxed and enjoying every step of the wedding. The Wedding itself was very well organized and had amazing food even though there were over 500 people.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Reservar espacio para desayunos los fines de semana y reservar masajes en Spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jun 5, 2023
Thank you very much for staying at our Hotel for the wedding and for sharing your experience with us and other Trip Advisor travelers. We are pleased to know you had such a good time and that you also had the chance to relax at the SPA. We hope a return visit is in your future plans.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan carlos Paris Balleza wrote a review May 2023
Panama City, Panama346 contributions28 helpful votes
It is a real pleasure to return to this hotel, coming here is like being transported back in time where every detail in every corner of the hotel reminds you that you are in one of the most beautiful cities in the world and in Guatemala. Its atmosphere is incredible, it's like living in a museum where no matter where you look there will always be some detail or element of interest or to take a photo.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
Room Tip: bring confortable shoes is a lot of walking in this beautiful hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jun 5, 2023
Thank you so much for visiting us again and for sharing your thoughts with us and other Trip Advisor travelers. It really means a lot to us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel is supposed to be one of the best hotels in Antigua, however it does not meet expectations. - this is a +$300-400/night hotel -upon arriving to the room there was bird poop on the table in the balcony which was not cleaned until 2 days later when I saw the cleaning lady I asked her to come back and clean the table. - we were 4 people, how difficult is it to leave every day 4 towels, enough shampoo and soap? Everyday I had to call to ask for more. - we rented a double bed room + and additional room that had a living room and dinning room. One of the sofas was a sofa-bed, if I wanted to use it as a Bed I had to pay additionally $40/day!! - the first morning the shower broke down, it took them 1 hour to fix it. - rooms need more light - no free bottles are offered, each one cost Q18.00 ($2.25), you may but in a store nearby for Q7 (less than $1). - there is a note that you may change the pillows for different types, I asked the cleaning lady to change them… she did not… I had to call once again - at 6:30AM, 30-45min before checking out I called the reception to prepare everything (we did not take anything from the mini bar nor drink the bottle of water), when arriving to the Reception the person there was unable / untrained / unwilling to do her job so it took us another 45 min to check out (there were no other guests there) - my parking ticket was signed at the Reception, she did not explain I had to validate it before going to the exit, thank to the friendly person at the entrance of the parking who asked us and validated the ticket before we drove the the exit. Its a sad that such a hotel that is made within a Convent and has beautiful scenes is run without care as expected. The restaurant is really good, service and food is excellent, just be prepared to overpay for what you may find elsewhere 30-40% cheaper (in a good restaurant also, there are many in Antigua Guatemala). Next time I might eat there, however I will choose another Hotel.…
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Date of stay: April 2023Trip type: Traveled with family
Room Tip: Arrive early or make reservations if you want you eat there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Oscar López, Atención al huésped/Recepción at Hotel Casa Santo Domingo
Responded Jun 18, 2023
Thank you for staying at Casa Santo Domingo during your visit to La Antigua and for sharing your comments with us. We're sorry to hear that your stay didn't meet your expectations and hope to have another opportunity to serve you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$193 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa santo domingo hotel antigua, casa santo domingo antigua guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
130
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Claim Your ListingHOTEL CASA SANTO DOMINGO $168 ($̶1̶9̶2̶) - Updated 2023 Prices & Reviews - Antigua, Guatemala
Frequently Asked Questions about Hotel Casa Santo Domingo
Which popular attractions are close to Hotel Casa Santo Domingo?
Nearby attractions include Casa del Jade (0.3 miles), Antigua Foodie Tours (0.1 miles), and Casa Santo Domingo Museums (0.07 miles).
What are some of the property amenities at Hotel Casa Santo Domingo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Casa Santo Domingo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Casa Santo Domingo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Casa Santo Domingo?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Casa Santo Domingo?
Conveniently located restaurants include El Criollo, La Bruja, and Hector's Deli.
Are there opportunities to exercise at Hotel Casa Santo Domingo?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hotel Casa Santo Domingo have airport transportation?
Yes, Hotel Casa Santo Domingo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Casa Santo Domingo located near the city center?
Yes, it is 0.4 miles away from the center of Antigua.
Are any cleaning services offered at Hotel Casa Santo Domingo?
Yes, laundry service and a clothes dryer are offered to guests.
Does Hotel Casa Santo Domingo offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.