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Porta Hotel Antigua

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Porta Hotel Antigua
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768 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Miami, Fl
Reviewed July 24, 2015

This hotel was well located, buffet meals were good, rooms were sufficient but not generous. The hotel itself was spread out over 3 locations and during our stay we had to use a "tunnel" (under the street) to access the restaurant. Restaurant was nice, open air, had an outside seating area and gardens. Since Antigua is a colonial style city...

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Helpful?
3Thank Prophet9fla
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Prophet9fla, We are so glad you've enjoyed our hotel during your most recent stay. Thank you so much for sharing your experience on Trip Advisor! Best regards,

Provincia de Cartago, Costa Rica
Reviewed July 22, 2015

The service was excellent and the employees too. The employees are very kind and dedicate to the guest. I would recomend this hotel 100%!!! I like the view, decoration and it's located in a nice city.

Review collected in partnership with this hotel
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Thank raquelbg33772
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear raquelbg33772, It has been a pleasure for our team to be at your service during your most recent visit to Antigua Guatemala. We hope that you can visit us again very soon! Warm wishes,

Richardson, Texas
Reviewed July 21, 2015

The Porta Hotel was a great experience....wonderful breakfast buffets, excellent dinners (without any fear of eating the salads and vegetables), clean rooms with filtered drinking water, and a very pleasant and helpful staff.

Review collected in partnership with this hotel
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Helpful?
2Thank Charles J
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Charles J, We are so glad that on your most recent stay our services were up to your expectations. Please feel welcome to come back in a near future, it will be a pleasure to be at your service again. Best regards,

Guatemala
Reviewed July 19, 2015

It was great to have a good moment at Porta Antigua. The whole group we share this time at the hotel was wonderful, we were looked after us, the staff is super friendly. Thank you to every one for everything.

Review collected in partnership with this hotel
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Helpful?
Thank GuatemalaTGTS
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear GuatemalaTGTS, We are grateful you've taken the time to share the experience with your group when visited Porta Hotel Antigua. We hope that you come back soon! Sincerely,

Guatemala City, Guatemala
Reviewed July 16, 2015

This hotel has the charm of Antigua with the ammenities of a luxury hotel. Very nice gardens and very nicely decorated. Free parking and located 3 or 4 blocks from main central plaza. If you can try to stay in the rooms number 500 upwards since they are located in front of a very beautiful lap pool, where you can...

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1Thank R76S
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, We are so glad that you had shared your experience on your most recent business trip with the traveler community on TripAdvisor. We hope you come back soon! Best regards,

Tampa, Florida
Reviewed July 15, 2015

Avoid the odd number rooms 111 down to 105 as they sit next to a very noisy street and you will hear truck noises all night. service is hit or miss, especially in the hotel restaurant and that is what I experienced outside the hotel at restaurants in town . You also will be hit with an "IMP TURISMC "...

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1Thank Welltravelled411
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, Accept our most sincere apologies for the inconveniences you had at Porta on your most recent stay. Your feedback helps our team to improve on service quality, so in the future these inconveniences do not happen again. Please be aware that tourism tax is mandatory for every hotel legally operating in Guatemala and it is calculated over the...

Carrollton, Tx
Reviewed July 14, 2015

I brought another 40+ people down to Antigua for a Medical Mission trip last week, and the Porta Hotel Antigua provided another week of excellent service. When you are bringing a group to town to set up and work a Medical Clinic for a week, the last thing you need is for your staff to get sick or to not...

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2Thank jscottdavis49
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Davis, It's been a pleasure to be at your service one more time this year for your group. We hope that you can continue to visit us again next year! Warm wishes,

Reviewed July 12, 2015 via mobile

The rooms are clean but small; the grounds are small and the staff is inexperienced and under-trained. For the money you should eat breakfast, lunch and dinner outside the hotel. We had 1 breakfast here and it took us an hour to get served and still they got it wrong. Considering that half our group speaks fluent Spanish, well, it...

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Helpful?
1Thank Andy B
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Mr. Andy B, Thank you for sharing your experience on Trip Advisor. It motivates our team to continue working on those weaknesses you've found to turn them into strengts so that in the future these situations can be avoided and our guests are as satisfied as they deserve. We hope that you give us the opportunity to be at...

Miami, FL
Reviewed July 10, 2015 via mobile

The hotel is BEAUTIFUL and the staff is amazing and nice. Porta is Definitely a place to stay when in antigua. Its a bit pricey if you're on a budget but at least stay one night 😩😊 make sure to make reservations and book your rooms early!!! They tend to have little or no availability if you just walk in.

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1Thank Sabina H
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Sabi_wanderluster, We appreciate so much that you've taken the time to share your opinion and recommendations with the traveler community on Trip Advisor. We hope that you have the chance to keep on coming year after year to Porta Hotel Antigua with your family! Warm wishes,

Los Angeles, California
Reviewed July 8, 2015

I'm torn about giving a 4-star review. My stay could have been so much better, but the fact is, my room was situated right in front of a playground for kids and where the resorts parrots live. It was SO LOUD. It was impossible to sleep after 7am. By this time the birds were already awake and making so much...

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Helpful?
1Thank DA310
Fernando X, Gerente at Porta Hotel Antigua, responded to this review

Dear Guest, We are so glad that you've taken the time to write a review regarding your stay with us on July 2015. Please accept our apologies for the inconveniences with staff working schedules, do not hesitate that we'll take care of this special detail, we want our guests to have the most comfortable stay they deserve. We hope that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Conference Facilities
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala. ... more   less 

Additional Information about Porta Hotel Antigua

Address: 8a Calle Poniente No 1, Antigua 03001, Guatemala
Location: Guatemala > Sacatepequez Department > Antigua
Price Range: $146 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Porta Hotel Antigua 4*
Number of rooms: 110
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Also Known As:
Porta Hotel Antigua Guatemala
Antigua Hotel Guatemala
Hotel Style:
#1 Business Hotel in Antigua
#1 Green Hotel in Antigua
#1 Spa Hotel in Antigua
#2 Luxury Hotel in Antigua
#4 Family Hotel in Antigua
#6 Romantic Hotel in Antigua
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Questions & Answers

Here's what travelers have asked, with answers from Porta Hotel Antigua staff and other travelers.
23 questions
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Questions? Get answers from Porta Hotel Antigua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room near to the lap pool - quieter part of the hotel in the annex. There's an underpass to get to the main hotel area.”
 of 5 bubbles HKertland, 1 week ago | Read review
“We asked for a room away from the street.”
 of 5 bubbles dkgcmeam, 2 weeks ago | Read review
“Our room was executive premium and had access to a semi private lap pool with the view of the volcainos... just beautiful, warm and friendly”
 of 5 bubbles JonTemple, 2 weeks ago | Read review
“Depending on how far you want to walk, ask for a room near the reflection pools.”
  • The working fireplace in our room. I believe they were in every room.
  • The beautiful original doors and shutters.
  • A reflecting pool outside the rooms.
  • Our beautiful marble and tile bathroom, with skylight.
 of 5 bubbles barbaraz327, 3 weeks ago | Read review
“They are all pleasant and well insulated. Try to get a room near the beautiful reflecting pool.”
 of 5 bubbles terrencegeorgeb, 3 weeks ago | Read review
5 of 5
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