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Porta Hotel Antigua

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8a Calle Poniente No 1, Antigua 03001 Guatemala
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (793)
360
Panoramas (31)
Room & Suite (273)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Porta Hotel Antigua
Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 95 hotels in Antigua
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
WELCOME TO PORTA ANTIGUA - LA ANTIGUA GUATEMALA Marvel at majestic volcanoes, roam cobblestone streets that twist past historic churches and monument or just embrace the warm culture found only in the enchanting city of La Antigua Guatemala or better known as Antigua This is isn't just a holiday, wedding or meeting destination - it's a journey that will enrich your life. Guatemala located in Central America is recognized as the Heart of the Mayan Civilization. Porta Antigua connects you with the culture, history, tradition, glamour, passion and spirit of Guatemala. Located strategically in the historical district of La Antigua - one of the three main capitals of the new world together with Mexico City, Mexico and Lima, Peru during the Spanish conquest period - our quaint yet sophisticated accommodations offer an unforgettable experience. You'll be inspired by the energy that permeates every corner of this unique destination. Just relax and take it all in. Porta Antigua previously known also as Hotel Antigua, the hotel with most tradition in the destination for over 65 years was chosen as one of the Top Five Hotels in Central America by readers of Conde Nast Traveler magazine. You'll realize why as soon as you step inside. Each of our 110 rooms and suites features traditional-style architecture accented with local Guatemalan crafts and textiles. Enjoy total luxury with our opulent master suite or reserve one of our functional and affordable deluxe rooms. We make sure you stay connected to your friends back home with wireless Internet access and we'll also help you make your flight on time with our airport transportation - just a few of the perks at our hotel. Share this unforgettable destination with your family, friends, loved ones or colleagues by hosting a special event in Porta Antigua. This is the ideal venue for exceptional weddings, banquets or corporate events. With eight individual rooms that can comfortably accommodate up to 400 attendees, we can handle everything from large gatherings to intimate occasions. Looking for authentic Guatemalan cuisine? You'll find it just outside your hotel room door at Los Moros Restaurant. Complete your evening in the stylish El Conquistador Bar. Unwind with a muscle-melting massage or invigorating ritual and then enjoy a beauty treatment at our luxurious and renowned Ceiba Spa. Featuring a wet sauna, relaxation area and temazcal (indigenous sauna), the Ceiba Porta Spa and Gym is your ultimate place to escape. It also offers state-of-the-art fitness equipment, including cardio and weight-training machines, which will help you maintain your workout while on business or vacation. The finest restaurants, the happening bars and the best and most exquisite shopping are only moments away from your hotel room. Experience fascinating museums and amazing ruins or meet locals in the nearby markets. Can't decide which attraction to visit first? Golf, volcano climbing, canopy tour, orchid farm, so much to choose from, we can help. Our friendly staff is always willing to answer any questions you might have about the region or contact our tour operator located in the lobby of the hotel. Stay at Porta Antigua and discover why we remain one of the most renowned and leading hotels in the enchanting city of La Antigua Guatemala.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Kids club
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Poolside bar
Highchairs available
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Housekeeping
Room service
Telephone
Coffee / tea maker
Flatscreen TV
Hair dryer
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English, Spanish
1,271Reviews33Q+A100Room tips
Traveler rating
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Popular mentions
mundotraveler7 wrote a review Oct 2020
New York22 contributions20 helpful votes
Due to government restrictions in Guatemala, I had to cancel my hotel reservation. With the airport in Guatemala closed to tourists, how was I to get there? It has been almost a month since I received confirmation of my cancellation from the hotel. This cancellation confirmed in writing that the hotel would refund my deposit in full to my credit card. The hotel has still not done so. Still waiting. Visa informed me today that no credit has been issued by the hotel to date. Unconscionable delay is a disappointing feature of a good hotel.
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Date of stay: October 2020
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Response from Atencion al Cliente Porta Hotel Antigua, Atención al huésped/Recepción at Porta Hotel Antigua
Responded Oct 19, 2020
Dear Mrs. Marli H, We really appreciate your kind comments and concern about bank procedures taking so long. According to our conversation earlier this week, the refund process has already been finished and your account should show the credit. We are looking forward for a future stay, and our team will be more than glad to be your hosts on your next visit to Antigua. Stay safe. Warm wishes, Guest Relations Manager
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Ogg wrote a review Aug 2020
Rome, Italy125 contributions44 helpful votes
Porta Antigua Hotel is a gorgeous oasis of a hotel located in the incredible city of La Antigua and is about a three-minute walk to the main square of the city. It is a large hotel with many people working there to make sure you have a wonderful time. All of the staff have excellent manners and are helpful and kind: Carlos, Juan, Fernando, Percy, Rosario, Horacio, Alejandro, Diego, Luis, Pedro, Jose Luis, Lorena, Genaro, and Josue (el chef ejecutivo)—and many more people whose names I do not recall but who all made us feel at home. We stayed in the hotel during the coronavirus pandemic for 90 days when the country was on lockdown and the borders were closed—so we had a chance to experience a lot from within the hotel and get to know a lot of people there. The hotel was very careful about the virus: everyone wore a mask immediately (from March), they took our temperatures daily, socially distanced appropriately, gave us lots of hand sanitiser, and sprayed our shoes with bleach anytime we left the hotel and returned to the hotel grounds. Every day everyone was generous and helpful, and treated us with dignity and respect as individuals during a very difficult time when they were away from their own families working for the hotel—since there was a national late afternoon curfew so lots of staff had to stay there overnight, unable to return to their families at the end of the day. The hotel itself features several old-style fancy Antiguan buildings and two swimming pools: one is in a huge lush fantastic garden area, and one is in a courtyard. We used the pool daily, and it made our time there fantastic. There are amazing plants like gigantic birds of paradise, heliconia and philodendron and many others growing on the grounds of the hotel’s extensive garden. They have a large poolside outdoor area for dining as well as a cafe/bar area that is more enclosed when it is cooler or rains. They have two 35-year-old guacamayas who say “hola” when you walk by: Lola and Pepa. There are also many wild birds who sing loud and strong and all day. There are a few interesting fountains on the grounds and many large wooden benches with cushions. on them where you can read, chat, watch the volcanoes or see the sunset. All rooms have fireplaces and someone will come to your room and light a fire upon request when it gets cool during the rainy season. Many rooms have private patios. Over our 90 days there, we stayed in 3 different rooms but our favorites were suites 101 and 103; they were large rooms with beautiful dark tile floors, and everything was comfortable and clean and made well. The hotel features a beautiful, long portico and lots of places to walk around. The hotel reception is wonderful too—a large room with a huge fireplace, a fountain next to it, local paintings, a piano, the concierge desk, a model of the hotel, etc. They also have a big grassy lawn and a playground for children and a workout area and spa for adults. There is also a beautiful large “sala” where you can work or have a party (if not in a pandemic)—it overlooks a huge patio and the weathered baroque church of San Jose el Viejo--it couldn’t be more beautiful. After 90 days there, the staff threw us a surprise party dinner—and it was wonderful! Josue, the amazing chef, prepared all of the delicious specialties that we had been ordering every day and set up a very fancy candlelit table for us—so we had a feast of our favourite items. They also wrote us kind cards. Over the three months we were there, we celebrated a birthday in the family so we had a family party, with special excellent foods, a fun piñata event, swimming, etc. We also had Easter there and a big fun Easter egg hunt. We coloured our own eggs, and they let us do what we wanted in general. The only downside to the experience was that it was very expensive, and even though we were given some discounts, we were charged for absolutely everything, even during a pandemic when we didn’t have much choice in the matter. Overall we are very grateful to the wonderful staff at Porta Antigua that kept us safe during the pandemic, and we felt very happy and lucky to have spent so much time in a such a wonderful place. We have excellent memories of our time at this hotel.
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Date of stay: June 2020
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Jaya A wrote a review May 2020
4 contributions
This is one of the best hotels I've ever stayed at with incredible staff catering to your every need. I felt like family whilst I was there! I stayed for 3 weeks during the pandemic and was so impressed with all the measures the hotel have put in place to keep everyone safe and well. They give you a box of masks, gloves and a bottle of hand sanitiser upon arrival, all the staff wear masks and gloves and the rooms and everything else are cleaned to the highest standard. Plus the prices they've been offering during this time are incredible value for money! Definitely would recommend and hope to be back once travel reopens. Thank you so much for looking after me so well until I could return home!
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Date of stay: April 2020
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Glenn T wrote a review Mar 2020
40 contributions1 helpful vote
+1
Everything about this hotel was awesome. The staff made me feel welcomed from the minute i arrived until the day i departed. The view from the dining area with the mountains in the background was spectacular. The grounds were manicured to perfection with flowering plants in every direction. In the center of the pool / courtyard area was the largest bougainvillea i have ever seen. It was blue and in full bloom. I estimate it was 40 feet plus in height. Fresh flower arrangements in the reception and dining area. The room was well appointed, clean, and comfortable. I travel extensively for business and pleasure. This in one of the best hotels i have ever stayed at, truly an amazing experience. The city of Antigua is beautiful, with a grand plaza, preserved buildings and churches from the time when Antigua was the capitol of Guatemala. If you are traveling to Antigua, do not miss the opportunity to stay at this hotel.
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Date of stay: March 2020
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Trip type: Traveled on business
1 Helpful vote
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Response from ritambg, Guest Relations Manager at Porta Hotel Antigua
Responded Mar 17, 2020
Dear 983glennt, It's a true pleasure to hear this is one of the best hotels you have ever stayed and to read your lovely review! Thank you so much for taking the time to tell us about your experience with us. We're thrilled to hear our attention to detail is what made your stay an unforgettable one. We hope you'll visit us again in the near future. Best wishes,
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Val H wrote a review Mar 2020
23 contributions5 helpful votes
Our tour group stayed here for two nights. The view in the picture is exactly like the one I took with my own camera!! Our room was spacious...had a fireplace....water provided in their "jug" container. It was very clean, staff was very friendly and hospitable.
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Date of stay: February 2020
Rooms
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Response from ritambg, Guest Relations Manager at Porta Hotel Antigua
Responded Mar 16, 2020
Dear Val H, We're glad to hear you enjoyed our beautiful facilities, along with our spacious and clean rooms. Thank you for sharing your comments with us. We hope you come back in the near future. Best,
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PRICE RANGE
$110 - $240 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porta hotel antigua guatemala, antigua hotel guatemala
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
110
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Frequently Asked Questions about Porta Hotel Antigua
Which popular attractions are close to Porta Hotel Antigua?
Nearby attractions include Convento Santa Clara (0.2 miles), Iglesia de San Francisco El Grande (0.3 miles), and The Plaza Central Park (0.3 miles).
What are some of the property amenities at Porta Hotel Antigua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Porta Hotel Antigua?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Porta Hotel Antigua?
Yes, free parking is available to guests.
What are some restaurants close to Porta Hotel Antigua?
Conveniently located restaurants include Randy's, Por Que No? Cafe, and Taqueria Doña Lupita.
Are there opportunities to exercise at Porta Hotel Antigua?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Porta Hotel Antigua have an airport shuttle?
Yes, Porta Hotel Antigua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Porta Hotel Antigua offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Porta Hotel Antigua?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Porta Hotel Antigua?
Many travelers enjoy visiting Iglesia de San Francisco El Grande (0.3 miles), Real Palacio (0.3 miles), and Casa Popenoe (0.3 miles).
Does Porta Hotel Antigua have any great views?
Yes, guests often enjoy the mountain view available here.