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Average
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About
4.5
#17 of 96 hotels in Antigua
Location
4.2
Rooms
4.3
Value
4.2
Cleanliness
4.7
Service
4.5
Sleep Quality
4.3
The most important goal of this hotel is to provide each guest a pleasant and comfortable stay. The rooms are warm and inviting with fine finishes, natural detail, personalized service, offering access to stay with satisfactory sense.Hotel Los Pasos is located on the legendary Calle de Los Pasos, two blocks from the Temple of San Francisco El Grande, where he was buried, and Santo Hermano Pedro. A few minutes from the central park of Antigua Guatemala and other attractions. Hotel Los Pasos is Antigua Guatemala, an old colonial house with wide corridors sunny and colorful gardensWe have 17 beautiful rooms which are classified according to their design and size: 2 Master Suite 7 Junior Suite 8 Estandar. Each is decorated in a distinctive way taking care of every single detail to provide convenience and comfort without losing the traditional style of Antigua Guatemala.All our Suites offer the following services:Typical Breakfast• Plasma TV with cable• Wireless Internet• security box• Phone• Minibar• Special AmenitiesServices• Transfers• Tours• Laundry• Spa Services• Restaurant and Room Service.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
English, Spanish
Location
9 Calle Oriente, 19, Antigua 03001 Guatemala
Hotel Boutique Los Pasos
398 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Our family of three thoroughly enjoyed our time at the hotel. Situated in a quiet area of the city we enjoyed returning from our excursions to its relaxing surroundings. Once inside the front doors, the hotel opened out into a series of well-planned and ambient spaces. We had a small, corner room off a wonderful courtyard. Although small in size it was perfect and comfortable for our 4-night stay. A large sliding window looked out onto the courtyard allowing plenty of light and air to enter the room. Combined with air conditioning the room was fresh and pleasant throughout the stay. Our son made use of the seating areas doted about the hotel to rest and unwind after a day's outings. The hotel setting was conducive to quiet relaxation! The breakfast menu was varied and the dishes delightful. The staff were exceptional and attentive. Would highly recommend to anyone!
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge F, Gerente at Hotel Boutique Los Pasos
Responded Jan 14, 2020
We are very happy that you have chosen our hotel, Thank you very much for your visit and we really appreciate your comments, invites us to continue with a excellent services to our guests. We happy to hear that you have enjoyed your stay with us. We are looking forward to your return, Kindest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel extensively and of all the hotels I stayed this was by far the friendliest service I have ever had. Everyone at the hotel went out of their way to ensure that we were satisfied with the service.
We loved having breakfast or lunch at their restaurant terraces, overlooking the wonderful views of La Antigua, the Volcan de Agua and Volcan de Fuego. The food is delicious, and the service is outstanding.
My room was a double bed suite with a large window overlooking one of their well-kept gardens (see picture). They keep it was pristine, with free aromatherapy and sweets daily. I also love the robes and slippers they provide.
I highly recommend this hotel. It’s all they advertise and more. At the end of my week, it felt like I was leaving friends or family. A special thanks to the wonderful restaurant team: Zolin Padilla, Alfredo Ordonez, Alejandra Garcia, Manuel Celada, and Lester Torre. I can’t wait to return to this wonderful place!
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:Best views; friendliest service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a colonial style hotel, much larger and spacious inside than its exterior suggests. Built round a courtyard with lovely terrace for breakfast, this hotel was comfortable and clean with very helpful and friendly staff. My only complaint was that the water wasn't hot enough in the shower. It is situated about a 15 minute walk from the main centre plaza and was quiet and peaceful.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jorge F, Gerente at Hotel Boutique Los Pasos
Responded Mar 4, 2020
We are very happy that you have chosen our hotel, Thank you very much for your visit and we really appreciate your comments. We happy to hear that you have enjoyed your stay with us. About the hot water, We are going to take the necessary steps to solve these issues. We are looking forward to your return, Kindest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We thought we had a great deal but upon arriving, our room was too small to even fit our modest luggage and two people. We requested a room large enough to fit our belongings and be able to walk to the door without tripping. We were told it would be an additional $120/night. Once we switched rooms, twice a day a terrible smell of sewage would seep from the drain the bathroom. We pleaded with them at the front desk to accommodate us with a more reasonable rate but they were unsympathetic. Often, the woman at the front desk just seemed annoyed to have to interact with us.
Everything was up-charged. Breakfast was included but you have to pay extra for anything…even a glass of orange juice.
Beware the Los Pasos. They are more interested in taking your money than providing a service. Very disappointing.
I give them 2 stars instead of 1 because the beds are very comfy. A big plus!
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful historic hotel with amazing helpful service from checkin to checkout. Special requests were easily accommodated; as we needed free breakfast (yum!) delivered to room after running out of time from early morning walk, as well as arranging and rescheduling car for airport, we felt like VIPs! The fresh coconut pina coladas for sunset on the rooftop overlooking Fuego’s eruption will forever be a favorite memory for all. I would highly recommend staying here and with friends, family or a special loved one.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel for four nights. Very nice hotel, very well maintained, architecturally pleasing. Staff was friendly, efficient and helpful. Checkin and checkout were very quick. Very good breakfast with huge portions. You will not go hungry. Nice room and bathroom and a jetted tub. Smell of stagnant water when activating the jets. Problems with humidity (towels) and mildew on the walls. Lots of hot water, however water pressure was weak. The candy on the pillow was a nice touch. Very quiet on our first night, which gave us a good feeling. The second night there was a reception on top of our room with people yelling, screaming, dancing, foot stomping and making a lot of noise. The noise went on till midnight and the experience was an evening from hell. It made for a very short night. The next evening had music till nine, with guests still partying till ten. The morning saw a breakfast/prayer meeting at seven next door. The wedding the same night started to quiet down at ten with guests leaving at eleven. Staff can be expected to keep the noise down at seven even if they get everything ready. It seems strange that the hotel manager/operator was unaware that a huge reception would not cause an inconvenience for guests in the room below the event. One might expect some courtesy to advise guests and even offer a drink as compensation. There was absolutely no acknowledgement, we understand that these events are moneymakers for the hotel and that the needs of guests are less important, but we were not impressed. Once again a very good hotel, but bring ear plugs.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The Hotel Los Pasos Restaurant is extraordinary, with a cellar-type room where we had dinner, tasting a good wine. Very good service and delicious food. The menu was extraordinary based on red meat. Also, the wine collection is very good.
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Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is impossible to overstate how wonderful our stay was at Los Pasos! The room was spotlessly clean, the location was ideal (close enough to walk to the central park area, but far enough that it was quiet), the decor is so pretty, the breakfasts are delicious and the staff makes you feel like family!! They were incredibly eager to help in any way possible. They even helped us order a pizza in for delivery when we couldn't figure out how to do it online. They took a personal interest in our travel plans (we were there for a service/mission trip) and were incredibly warm and friendly. We went from Los Pasos out to a "fancy" hotel in Panajachel and all of us wished we were back at Los Pasos. In the words of my son, "Even though [fancy hotel name] has the views and pretty gardens, I would rather be back at Los Pasos. There I felt like we were part of their family."
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Date of stay: June 2022
Rooms
Location
Service
Room Tip:I think the rooms further away from the street side of the hotel are quieter and some of those...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked this hotel online when our previously booked hotel was unacceptable. It was glorious - we had a delicious lunch in the restaurant while they got our room ready. We were on the second floor, facing an internal courtyard, so it was quiet, with excellent WiFi and a gorgeous new bathroom with loads of hot water.
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Date of stay: January 2024Trip type: Traveled with friends
Room Tip:Check out the third floor rooftop!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Magnificent in every way…! Super attentive staff, the room and bathroom were spectacular, the hotel gardens, courtyards and passageways are gorgeous, beautiful roof terrace for dining or relaxing, delicious full breakfast included. We enjoyed the spa circuit ans massages too, it was very enjoyable experience. A 10+ boutique hotel and spa, we highly recommend Los Pasos!
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Date of stay: July 2022Trip type: Traveled with family
Room Tip:The Antigua Center is very walkable from Los Pasos. We also enjoyed hiking to Cerro de la Cruz...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Locust Valley, New York171 contributions50 helpful votes
i' am sorry for late response I just noticed this. I will be honest I was there in November and I did not notice as I slept with windows open it is a modern style boutique so I would say yes, give them a quick email. I didn't notice an iron but would say they have and I don't watch tv when I travel but I will this place is very nice as is posada don Rodrigo. enjoy and safe travels if you have more questions more then happy to help I went all around the country for three weeks it was great
There are more places to choose from in the Antigua area.
PRICE RANGE
$180 - $256 (Based on Average Rates for a Standard Room)
LOCATION
GuatemalaSacatepequez DepartmentAntigua
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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