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Grand Traverse Resort and Spa

Traveler (165)
Room & Suite (47)
Dining (8)

About

#3 of 3 hotels in Acme
Location
Cleanliness
Service
Value
Escape to our 900-acres northern Michigan Resort just outside of Traverse City. Enjoy 54 holes of championship golf, spa, indoor/outdoor tennis, indoor water playground, fitness center, private beach club, 4 restaurants, shopping & more. Choose to stay in the signature 17-story glass tower, in a condo down at The Shores or in the newly renovated Hotel. We look forward to hosting you.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Parking
Free internet
Wifi
Internet
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Private balcony
Room service
Flatscreen TV
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
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Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Hotel links
Visit hotel website
Hotel packages
503Reviews
18Q+A
100Room tips
Traveler rating
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  • 86
  • 49
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Popular mentions
The stay was wonderful. However, the spa double charged us (we booked using a gift certificate givena s a gift and they charged us for the spa anyway) and have thus far refused to refund the money. They have assured me for the last month that it will be refunded. It took them minutes to take the money, but apparently takes more than a month to right a wrong.
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Not sure this place is a good value, unless perhaps you come for the golf? Overpriced and having paid extra to be in the newer rooms in the tower with a view we would have thought housekeeping service, perhaps a newspaper and other such amenities. Retail stores on the main floor appeared vacant but for an occasional customer yet it was peak season. We were told because they rely upon temporary workers requiring immigration papers in the summer they are short staffed as ICE has been slower than normal. Again, $350 per night is stealer than we like to pay for a weekend but we thought it would be a bit nicer than it was. There’s some work to do.
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We chose the Grand Traverse and Spa because of the convenience of resort amenities and location. Location is great for visiting Arcadia for golf and Sandy Bear Dunes National Park. The $200 dinner in the Aerie Restaurant was excellent. We had burgers and fries at the golf restaurant and it was very good. There’s even an ice cream shop on site. Very convenient. Our room is a conventional hotel room. My biggest frustration influencing a 3 rating is there was zero room service. No bed turn down, no fresh towels, no coffee replenishment, no trash pickup, NOTHING. We are here for 4 nights and there’s no maid service. When we checked in they informed us of this service situation with no explanation. They gave us $30 of gift certificates. This is about 2% of our room cost. They should have comp’d us one night or a dinner. Ridiculous. I would not go back.
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Tower room was nice once moved from corner elevator room. However, our biggest issue with the hotel was that there was no outdoor seating at all except outdated furniture at the pool, which was flooded with kids all the time. The hotel needs to add some outdoor seating for the guests. It was nearly impossible to get into the sweet water grill for breakfast as it was always a long line (only restaurant available). They no longer have housekeeping come daily unless called. When called, they were prompt. The golf course and spa were beautiful. Overall we had a nice stay, but we would hope the outdoor seating is improved before considering returning.
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Another one of my most favorite places to visit. The staff here will treat you like family. Relaxation time at its finest. All around magnificent views, food, social events. Just a wonderful place!👌👍⭐
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PRICE RANGE
$222 - $376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand traverse hotel acme, grand traverse resort spa, grand traverse resort acme
LOCATION
United StatesMichiganAcme
NUMBER OF ROOMS
650
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