My husband and I took our daughter to Nantucket for her 7th birthday and after ENDLESS RESEARCH decided upon the cottages because it seemed ideal for our family needs. The receptionist knew this and had a cute gift bag waiting for her when we walked in. Upon our arrival we had to wait some time to be checked into our room due to a maitance issue HOWEVER the manager saw us sitting on the benches outside and immediately fixed the problem by upgrading us from our studio to a 2 bedroom cottage that we could settle into right away. The kitchen was fully stocked with the necessities (dish soap, paper towels, plates, cups, cooking utensils, pots and pans, even a dishwasher!) It was nice to not have to worry about any of those small things. Huge island and a large dining table in the open space living room/kitchen made us feel right at home. The bathroom was stocked with everything you many need as well, including luxurious robes and high end toiletries, and plenty of towels. The bedrooms both had large closets with hangers, a safe and ironing board. Beds are super comfortable. The best part was the deck where we ate breakfast every morning with a breathtaking view. Very impressed with The Cottages at the Nantucket Boat Basin, the staff as well as accommodations. Couldn't recommend it enough. Well done.…
You are paying for location with this place. Smack dab in the middle of it all. Walk to everywhere. You are literally on a dock. When you step out of room you are staring at beautiful boats docked at the basin. I'm assuming these places are historic and have been around a while. Floors slanting. Just feels like 1800's kinda place. I would guess its ranked as 3 star hotel. Everything just SMALL and tight. We had a 2 bedroom and I think paid like $1500 a night. Interior decor felt pretty basic. Bathroom is TINY. If we were larger people we couldn't fit in it. But again, these are old places and thats how they were built back then so come with proper expectations. Giving it 4 star due to location which cannot be beat!!!!!
We stayed for one night during the third week of August. Our "2BR Loft (Essex) doesn't remotely resemble a loft space. On the positive side, the staff seemed nice enough, particularly the gentleman who helped us w/our luggage. The "loft" is converted attic space above the Hi-Line ticket office, but that's not mentioned in the description. Props to the marketing team on your website, b/c our experience doesn't remotely resemble what we stayed in. Zero chance we would recommend staying in the "Essex" attic space again. And at $1600/night you deserve better than to stay in an attic. Come on guys you can do better than this.
This was a repeat visit for us. The location is incredible. Right smack in the middle of it all on the Nantucket Harbor. If you like sipping a cocktail and watching the mega boats, this is your place. Having said that, it really is in dire need of maintenance, particularly on the exterior.
We were at The Nantucket Hotel and had a really wonderful weekend. The weather was incredible so we decided to stay on island another night. We had always wanted to stay at the cottages, so we decided to leave the hotel and stay on island an extra night. After climbing up the broken stairs, we arrived to our room. I expected the room to be a bit more updated based on the photos we saw, so I was immediately disappointed ... but then walked into the kitchen and was horrified to see the floor was disgustingly dirty. Covered in hair & debris. My expectations were definitely high walking into this cottage, but I would have been totally fine with the decor and everything else had this place been clean. During Covid and still Paying premium rates, it was just unacceptable. We called the front desk and she came up to inspect. She really didn’t have much to say or seemed to care, but called upper management. We ended up moving over to White Elephant, (part of Nantucket Island Resorts and have stayed many times) where they continued to give us such a hard time about the rate we paid before eventually giving us a room. It was such a bummer. It wasted our entire afternoon and evening. We are not newbies to the island, we’ve been traveling there for over 10 years and stayed at all of the hotels and never had such a disappointing experience. …
Visited during a beautiful week of October. If location near Main Street is important, you won’t find a better location. The views of Nantucket Boat Basin are gorgeous, and I took photos multiple times during the week of different times of day. There is a golf cart available to pick up guests at the cobblestone street and bring you to the reservation desk and your unit. The bedrooms, living room, and kitchen are as bright and as charming as the online photos suggest. The beds are comfortable and the bedding first rate. And you won’t get any closer to the water without falling in. In fact, if you take photos on the deck, be careful not to drop anything or else it goes directly into the harbor. There are, however, a few things that could have made it better. Top of the list would be the HVAC system. Each bedroom and the living room have its own unit controlled by a remote control. The remote control is not at all intuitive, and there are multiple controls that are even only accessible by sliding down the front panel of the control. A guide to explain how to use it would be very helpful. For the first four days of the week, we were just cold and dealt with it. On the fifth day it was finally too cold to tolerate and we had to go to the front desk to get instruction. It turns out that all three units within a cottage have to be sync’ed with regard to whether they are set on heating or cooling. But you can only tell by small icons on the control unit which are not easy to interpret. The cottage is not quiet. Noise bleeds in easily from the outdoors, and the doors are slatted, so noise is clearly heard between bedrooms and bathroom. Don’t plan to have private conversations in your bedroom. All the towels in the bathroom are piled high on a rack over the toilet. It’s my guess that more than one towel falls into the toilet from time to time. The kitchen is nicely equipped, though oven mitts have to be specially requested. A list of the kitchen amenities would have been helpful. I noticed that there were cutting marks on the counter from previous guests who obviously did not find the cutting board. We appreciated having cans of water on the first day, but would have liked to have reclosable cans or bottles that we could have refilled. The stairway from upstairs to downstairs is very dark at night. A nightlight or stair lighting would be helpful. Similarly, be sure to have on the outdoor lights if you go out on the deck, or you risk falling down the stairway onto the pier. The bedroom safe was pre-locked before we got there, and could not be opened. We decided it wasn’t worth the trouble to ask someone to open it for us. The double doors to the deck need to have the lock on the middle side of the door extended into the door jamb to keep the doors closed if it happens to be windy. There was one windy and rainy day that the doors kept blowing open until we found this. Most of the things that we were troubled with could easily be remedied with some room orientation.…
Last minute family trip with our pandemic puppy. Booked a WOOF cottage on Nantucket’s Harbor. So cute! Set up with doggie treats, bowls and pet relieving area nearby. All other residents on our “street” had dogs so felt very welcome. Full kitchen, great views, could walk to harbor beach with pretty sunset and off leash option. Paul is the very welcoming bellman and what a gem. Said he felt blessed that we chose to vacation in Nantucket. A great ambassador for the resort and the island. We walked everywhere, could fish off the docks and borrowed bikes for an easy ride to Cisco. Felt in the heart of everything. Picturesque Nantucket for sure with our own little family hideout. Would highly recommend.
My husband and I stayed in the Orion cottage with our two adult children. Everyone there was very helpful and accommodating, from the Cecil who helped get and store our bags from the ferry to Erica at the front desk who kindly mailed my dryer back that I'd left. Ugh. Being able to walk to everything is so great. And for when we wanted to venture around, bikes were at our disposal. Best part is that dogs are welcome and happily accommodated, although you'd never guess from the condition of the cottages other than the clean dog bed provided along with a food and water bowl. It's a lovely community that we would recommend highly.
This was our second great stay at the “woof cottages”. We were in Essex this time, which was a little noisy from the ferry and surrounding boat rentals, but the website warned us when we booked. Paul met us at the ferry with a golf cart and the warmest welcome imaginable. Spenser shuttled is to the beach and Cisco brewery and made everything so convenient. You will not find a more dog friendly accommodation with a goodie bag upon check in and dog beds and bowls waiting in your room. I’m just sad because we forgot to take the dog toys (rubber chickens) with us and our girls really loved them! The beds are extremely comfy and the cottage was very clean. I wouldn’t stay anywhere else on Nantucket. Highly recommend and can’t wait to come back.
I stayed here with another family and we had the best time. The staff was nice and accommodated our many requests. We were close to all the shops and restaurants downtown but still able to retreat to our cottage to spend some quiet time. We will definitely be back!