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21 Broad St, Nantucket, MA 02554-3502
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Traveler (76)
Room & Suite (42)
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About

#5 of 12 hotels in Nantucket
Location
Cleanliness
Service
Value
21 Broad offers 27 bright, modern Nantucket hotel accommodations with luxury linens, blackout shades, and a variety of other amenities to appeal to the discerning traveler. A vitamin C shower makes for the perfect remedy for a long day of wandering around Nantucket's historic downtown. Located just two blocks from the Steamship Authority ferry terminal, 21 Broad is in the buzzing center of town.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Centrally Located
Languages Spoken
English
Hotel links
Special Offer:Book Direct for Lowest Rate. Guaranteed.
264Reviews6Q+A57Room tips
Traveler rating
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Popular mentions
Travel Dad wrote a review Yesterday
1 contribution
21 Broad is a lovely property with a prime location, but all the positive aspects of this hotel are easily overshadowed by the horrendous general manager. Not only was he very rude and condescending when asked questions, but his obnoxious personality also made me want to avoid the common areas. It is abundantly clear that he loves the sound of his own voice and he carries himself with an air of superiority that is very offputting. In addition, I overheard him gossiping about a guest to his employees. Very unprofessional. Lastly, the "continental breakfast" was very limited and nothing special. Overall, this experience was not even close to being worth the price.
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Date of stay: August 2021
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Christine M wrote a review Nov 2020
Sag Harbor, New York2 contributions3 helpful votes
Hotel's Favorite
mid november stay on nantucket with glorious weather perfect for cycling. 21 Broad is an easy walk from the ferry up the cobbled streets of nantucket. greeted with warm hospitality of the staff at 21 Broad. The hotel is stylish. I felt right at home. 65 degree temps were conducive to enjoying the outdoor fire in the early evening. enjoyed my stay.
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Date of stay: November 2020
Value
Rooms
Service
1 Helpful vote
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Response from Hollie Greene, Owner at 21 Broad Hotel
Responded Nov 24, 2020
Thanks for the review! We're so glad you enjoyed your stay. Hope to see you again soon!
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JH wrote a review Sep 12
Westminster, Colorado6 contributions
The hotel is modern. Breakfast is a bit disappointing. The AC system is quirky and has a warning about not touching the mode or the whole building will go kupotz. everything is all about contact less. Staffing issue maybe. I am a people person. I keep safe distance and so I find it a bit odd when COVID becomes an excuse for poor service. After paying about $700 per night, Housekeeping does not exist here. What does exist is a tip envelop in the room. Seriously a tip for what ? Every time I came down in the lobby with the family the desk agent was busy on a laptop. very sterile experience.
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Date of stay: August 2021
Location
Service
Sleep Quality
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Response from Management Team, Guest Services / Front Office at 21 Broad Hotel
Responded 1 week ago
Hi Y5246LEjamesh, We appreciate you giving our boutique a go in the heart of Nantucket! Thank you for noting that you loved our location and modern motif. We couldn’t agree more that no external considerations should excuse anything less than exceptional hospitality. On that note, we’d like to apologize for any lapses you experienced. We’re continuing to refine how we manage our resources during these unique times and it’s clear we can still make strides to that end. Should you join us again in the future, please don’t hesitate to pull any of our team members aside and let them know if you need housekeeping support or anything else. You can count on us to do everything we can to ensure you leave satisfied. Looking forward to blowing you away in the future!
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Clausewitzhorse wrote a review Aug 2021
New York City, New York169 contributions127 helpful votes
Amazing experience, and they squeezed us in ahead of the hurricane as part of a travel plan change. Amazing. Very comfortable room, very attentive staff, delicious breakfast, wonderful atmosphere. Perfect location, quiet street right in town. Highly recommended.
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Date of stay: August 2021Trip type: Traveled with family
1 Helpful vote
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Response from Management Team, Guest Services / Front Office at 21 Broad Hotel
Responded 4 weeks ago
Hi Clausewitzhorse, It was our pleasure to get you sheltered and comfortable as your travel plans changed! We’re glad you loved our rooms, hospitality, breakfast, and so much more. There’s always something new to explore in Nantucket so we hope to welcome you back for another adventure soon. Take care!
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Jan L wrote a review Aug 2021
Downingtown, Pennsylvania18 contributions11 helpful votes
Although the booking site (not the hotel site) misrepresented our accommodations, the stay couldn't have been better. The location is perfect if you are arriving by ferry and are staying downtown. The outdoor deck area was as perfect for early morning coffee and breakfast as it was for an evening by the firepit. The small plate breakfast was plentiful and artfully presented. Happy hour was equally creative. You will not be disappointed.
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Date of stay: July 2021
Location
Service
Sleep Quality
1 Helpful vote
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Response from Management Team, Guest Services / Front Office at 21 Broad Hotel
Responded Aug 5, 2021
Hey Jan, Thanks for your glowing feedback! It was a treat to serve as your Nantucket home. Reading that you enjoyed our deck, firepits, breakfast and more means a lot. Our apologies for any confusion that occurred through the third-party booking partner you used. We welcome you to try booking through our website in the future and promise that no matter where you decide to make your arrangements, our team will keep working to ensure we’re being properly represented around the web. We look forward to your next stay!
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PRICE RANGE
$171 - $648 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nesbitt hotel nantucket, nesbitt inn nantucket
FORMERLY KNOWN AS
Nesbitt Inn
LOCATION
United StatesMassachusettsNantucket
NUMBER OF ROOMS
27
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Frequently Asked Questions about 21 Broad Hotel
Which popular attractions are close to 21 Broad Hotel?
Nearby attractions include Whaling Museum (0.06 miles), Brant Point Lighthouse (0.3 miles), and First Congregational Church (0.1 miles).
What are some of the property amenities at 21 Broad Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and reduced mobility rooms.
Which room amenities are available at 21 Broad Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 21 Broad Hotel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to 21 Broad Hotel?
Conveniently located restaurants include b-ACK Yard BBQ, The Juice Bar Homemade Ice Cream, and Ships Inn Restaurant.
Is 21 Broad Hotel located near the city center?
Yes, it is 0.1 miles away from the center of Nantucket.
Are there any historical sites close to 21 Broad Hotel?
Many travelers enjoy visiting Oldest House (Jethro Coffin House) and Kitchen Garden (0.4 miles), Greater Light (0.3 miles), and Old Gaol (0.5 miles).
Is 21 Broad Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.