Location is very central, Room was available prior to 1:00pm great room layout and very clean and modern. Staff were accommodating. Snacks and beverage mixers left out in the afternoon, breakfast selection was more than expected. Close to restaurants and downtown
This hotel is perfectly located for anything related to town. In walking distance to shopping, restaurants, and ferries. Short walk to beaches and tourist sights. Very convenient. And surprisingly quiet for being right in town. Comfortable bed and nice bathroom. Earplugs provided but not needed. European-style breakfast served daily was fantastic, and very convenient since not many breakfast options in town. Enjoyed sitting on the front porch as well as relaxing in the comfortable back patio area. Staff was top-notch. Amanda frequently answered questions about transportation options to various parts of the island and gave us a great dinner recommendation.
Incredible place. The locations in the heart of the city, you can walk to all restaurants. The service was great – anything we needed, they were always there for us. The rooms were perfect. The beds were so comfortable and the bathroom was nicely decorated. We loved sitting on the back porch in the evening to relax before dinner. All in all, I would highly recommend this place. It’s the perfect spot for a Nantucket vacation. We will definitely be back again. Thank you!
I stayed here for the first time this weekend. It’s a beautiful inn, the morning breakfast is delicious and the staff is great, but my $850/night room was just a little bigger than a king size bed and we were on the side of the building with Brotherhood of Thieves. Every morning at 7-7:15 they have trash pickup. The truck alone is loud enough to wake you up, but the two men yelling at each other over the engine of the truck sent me to the moon. It was Sunday morning!!! Seriously? I wouldn’t stay in that room or that side of the building EVER again. That side should be $500/night or less because I’m awake 2 hours before I wanted to be.
Our room had everything we needed including a Comfortable bed and earplugs (which one did not need!) The Inn also had: a great location, clean, nice staff, nice common areas including private outside spaces, delicious breakfast, mid-afternoon cookies and BYOB mixer bar from 5-7pm.
We booked at the last minute for a 3 night stay. The location is right in the center of town which is perfect for walking to the shops and restaurants. We were greeted warmly at check in. The inn is beautifully furnished with modern decor. We had a car and weren’t aware that there was no parking. We found a lot but it was $50 overnight. The next day we found out from a meter maid that you can get a daily parking sticker to park in the street for $10 a day. The hotel should be aware of this since I assume many people come with cars. Breakfast is a nice continental breakfast, the only addition would be some fresh fruit and decaf coffee Our room was nicely appointed and comfortable. Robes are provided in the room. The outside patio area is very nice to sit for breakfast and evening, they have a fire pit however they close the are at 9 pm which seems early especially on a weekend. Guests were outside at 9 and had to leave the area. We had to check out at 8 am and there was no one at the front desk so I left my key behind the desk. Aside from these few issues, it’s a lovely place to stay. …
Fantastic from start to finish! Hotel staff were ALL amazingly friendly. They made us feel so welcome- like we were guests in their home. The room was small but very comfortable for 2 people. The bathroom was sparkly clean and very tastefully decorated. The AC worked perfectly when needed(which is a rarity in hotels nowadays) The breakfast treats in the morning and delicious snacks in the evening were such a nice treat. The location is right in the middle of it all yet also very quiet at night. The lounge area outside was wonderfully serene and beautiful with flowers and comfortable chairs and sofas. I cannot say enough good things about 21 Broad. We cannot wait to stay here again soon!!!
First time on the island and picked 21 Broad for our stay. So happy we did! Very nice place with rooms decorated perfectly! Building is obviously older but everything is updated! Nice deck where we had a glass of wine, but ya u have to bring your own. Centrally located to all the happenings in town and very close to the ferry!
We loved our stay! We were in room 107 which, for us, was a perfect room. Relatively private but 4 cheery windows and convenient for enjoying the side deck as well as running in and out for jackets or quick changes and bag drop offs etc. The location couldn’t have been better. In town convenience and an easy walk to steps beach, Galley (wonderful for drinks under the tent enjoying the water view!) and Jetties. The hospitality at the hotel was fabulous. Coffee in room and at stations in the hallways, available at all times. A charming and delicious breakfast snack set up in the morning and a BYOB cocktail set up in the evening - with clever as well as traditional mixers, ice etc. - everything but the alcohol needed to make a cocktail to enjoy on the front porch or by the fire on the deck. Thank you to all the staff for a beautiful stay!…
My husband and I stayed at 21 Broad recently. The inn exceeded our expectations! All the staff were professional, friendly and very helpful throughout our stay. The accommodations were top notch from the well appointed room to the homemade treats in the afternoon and light breakfast in the morning. We also enjoyed relaxing on the private patio by the fire feature. Also, a short walk from the boat, great in town location We will return!
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