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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
#5 of 12 hotels in Nantucket
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
21 Broad offers 27 bright, modern Nantucket hotel accommodations with luxury linens, blackout shades, and a variety of other amenities to appeal to the discerning traveler. A vitamin C shower makes for the perfect remedy for a long day of wandering around Nantucket's historic downtown. Located just two blocks from the Steamship Authority ferry terminal, 21 Broad is in the buzzing center of town.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
Hotel links
Location
Full view
97Great for walkers
Grade: 97 out of 100
54Restaurantswithin 0.3 miles
48Attractionswithin 0.3 miles
Contact
21 Broad St, Nantucket, MA 02554-3502
Getting there
Rental CarsSee rental cars from $126/day
277Reviews6Q+A61Room tips
Reviews
Traveler rating
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We booked at the last minute for a 3 night stay. The location is right in the center of town which is perfect for walking to the shops and restaurants. We were greeted warmly at check in. The inn is beautifully furnished with modern decor. We had a car and weren’t aware that there was no parking. We found a lot but it was $50 overnight. The next day we found out from a meter maid that you can get a daily parking sticker to park in the street for $10 a day. The hotel should be aware of this since I assume many people come with cars. Breakfast is a nice continental breakfast, the only addition would be some fresh fruit and decaf coffee Our room was nicely appointed and comfortable. Robes are provided in the room. The outside patio area is very nice to sit for breakfast and evening, they have a fire pit however they close the are at 9 pm which seems early especially on a weekend. Guests were outside at 9 and had to leave the area. We had to check out at 8 am and there was no one at the front desk so I left my key behind the desk. Aside from these few issues, it’s a lovely place to stay. …
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Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from J M, Innkeeper at 21 Broad
Responded 3 weeks ago
Hi prball12, Thanks for choosing 21 Broad for your spontaneous getaway! It's wonderful to read that you appreciated our generous hospitality, delicious breakfast, and everything else. Your added feedback is just as appreciated and will be discussed at our next team meeting. Learning how to elevate our guests' experiences further is always a priority. Again, thank you for settling in with us; we hope to see you again soon. Take care!
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Hotel's Favorite
mid november stay on nantucket with glorious weather perfect for cycling. 21 Broad is an easy walk from the ferry up the cobbled streets of nantucket. greeted with warm hospitality of the staff at 21 Broad. The hotel is stylish. I felt right at home. 65 degree temps were conducive to enjoying the outdoor fire in the early evening. enjoyed my stay.
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Date of stay: November 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Hollie Greene, Owner at 21 Broad
Responded Nov 24, 2020
Thanks for the review! We're so glad you enjoyed your stay. Hope to see you again soon!
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Fantastic from start to finish! Hotel staff were ALL amazingly friendly. They made us feel so welcome- like we were guests in their home. The room was small but very comfortable for 2 people. The bathroom was sparkly clean and very tastefully decorated. The AC worked perfectly when needed(which is a rarity in hotels nowadays) The breakfast treats in the morning and delicious snacks in the evening were such a nice treat. The location is right in the middle of it all yet also very quiet at night. The lounge area outside was wonderfully serene and beautiful with flowers and comfortable chairs and sofas. I cannot say enough good things about 21 Broad. We cannot wait to stay here again soon!!!
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from J M, Innkeeper at 21 Broad
Responded 5 weeks ago
Hey Heather, We're counting the days until your return! We loved taking care of you and sharing all of the perks that make us special. It's wonderful to know that you loved your visit from start to finish, and we can't wait to serve as your home-away-from-home again. See you soon!
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First time on the island and picked 21 Broad for our stay. So happy we did! Very nice place with rooms decorated perfectly! Building is obviously older but everything is updated! Nice deck where we had a glass of wine, but ya u have to bring your own. Centrally located to all the happenings in town and very close to the ferry!
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Date of stay: June 2022Trip type: Traveled solo
Room Tip: Hotel has a bike rack outside! The tea brand served is awesome, my wife ordered more as soon as...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from J M, Agency / Consultant at 21 Broad
Responded Jun 13, 2022
Hey Christopher, Your recommendation means the world to us! It makes us smile knowing that your first time on the island was wonderfully enjoyed. Thank you for sharing your love of our thoughtful designs, convenient location, and everything in between. We loved being a part of it all and know that you're always welcome to settle back in. Take care!
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We loved our stay! We were in room 107 which, for us, was a perfect room. Relatively private but 4 cheery windows and convenient for enjoying the side deck as well as running in and out for jackets or quick changes and bag drop offs etc. The location couldn’t have been better. In town convenience and an easy walk to steps beach, Galley (wonderful for drinks under the tent enjoying the water view!) and Jetties. The hospitality at the hotel was fabulous. Coffee in room and at stations in the hallways, available at all times. A charming and delicious breakfast snack set up in the morning and a BYOB cocktail set up in the evening - with clever as well as traditional mixers, ice etc. - everything but the alcohol needed to make a cocktail to enjoy on the front porch or by the fire on the deck. Thank you to all the staff for a beautiful stay!…
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
My husband and I stayed at 21 Broad recently. The inn exceeded our expectations! All the staff were professional, friendly and very helpful throughout our stay. The accommodations were top notch from the well appointed room to the homemade treats in the afternoon and light breakfast in the morning. We also enjoyed relaxing on the private patio by the fire feature. Also, a short walk from the boat, great in town location We will return!
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Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from B P, Innkeeper at 21 Broad
Responded May 27, 2022
Hi nebrennan1213, We're thrilled that you're already planning your return! Thank you for letting us know that you loved our fresh culinary options, comfortable accommodations, and everything in between. It was our pleasure hosting you and we can't wait to be a part of your next Nantucket getaway. See you soon!
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Amanda, the house manager, was so pleasant, kind and helpful. The breakfast was beautifully presented and absolutely delicious. The hotel is a gem…Everything about it! I will definitely come back to 21 Broad!
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Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Management Team, Guest Services / Front Office at 21 Broad
Responded May 4, 2022
Hello debrag30, Your comments warm us, especially those around how much you enjoyed our service as we try hard to make sure guests want for nothing! Thank you for joining us and know that we can’t wait to see you back. All the best!
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+1
We enjoyed this very lovely home over a weekend in December. Very impressed with the wide wheelchair ramp, wide doorways, big elevator, bed on a bed frame, and beautiful roll in shower. All in a modern, chic decor throughout the hotel. Gracious hosts Amanda, Richard, and Ranger were very friendly and helpful. Very unique for New England!
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Date of stay: December 2021Trip type: Traveled as a couple
Room Tip: December is great time to visit. It is beautifully decorated for the holidays. Less restaurants...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at 21 Broad
Responded Dec 27, 2021
Hey helenfr0mtn, Our team was elated to have you with us! We can't thank you enough for noting how friendly the hospitality you enjoyed was and how seriously we take making our property accessible to all. We hope you've found your Nantucket forever home here at 21 Broad and can't wait to have you back. Wishing you the best!
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The staff is amazing and friendly and we are so happy to be staying at 21 Broad. An excellent choice for anyone coming to Nantucket. We would certainly come back and stay here again next time on ACK. Thanks for your hospitality.
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at 21 Broad
Responded Dec 27, 2021
Hi jerrycD8529AW, Thank you for making yourself at home! We were every bit as excited to have you as you were to be here. Let us know if we can be of assistance in planning your next visit. See you soon!
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Our experience at 21 Broad started with an underwhelming greeting and check in. The young lady at the front desk seemed less than interested in our stay and included a 60 second orientation. We booked a Deluxe King room and would have hated to see a run of the mill king room. The room was really small with cheap furnishings that look good on the net but don’t measure up AND it wasn’t clean! The “material” on the socks shown in the attached pic was from the filthy area rug/mat that covered most of the floor. The other photo shows an example of the dirty rug/mat. The next morning the same front desk person didn’t even greet us at the uncontinental breakfast (see pic) they provide even though she was sitting right next to it. The “breakfast” was very meager to say the least. We stayed 3 nights and couldn’t wait to leave! All of this for over $500 per night! REALLY……stay somewhere else!…
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Date of stay: October 2021Trip type: Traveled as a couple
Room Tip: Try another place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Management Team, Guest Services / Front Office at 21 Broad
Responded Nov 9, 2021
Hello imcookn, Thanks for stopping by and sharing your feedback. We hope our central location helped make your time in Nantucket special. To your constructive notes, it’s clear we fell short of delivering on the extraordinary experience we pride ourselves on extending. Particularly when it comes to hospitality and attention to detail. Your comments will be discussed internally and used to re-orient our team on how much consistency matters to our guests and our brand. We appreciate you taking the time to share your notes and look forward to doing better by you the next time we see you. Take care!
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PRICE RANGE
$446 - $796 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nesbitt hotel nantucket, nesbitt inn nantucket
FORMERLY KNOWN AS
Nesbitt Inn
LOCATION
United StatesMassachusettsNantucket
NUMBER OF ROOMS
27
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Claim Your Listing Frequently Asked Questions about 21 Broad
Which popular attractions are close to 21 Broad?
Nearby attractions include Whaling Museum (0.06 miles), Brant Point Lighthouse (0.3 miles), and First Congregational Church (0.1 miles).
What are some of the property amenities at 21 Broad?
Some of the more popular amenities offered include free wifi, free breakfast, and reduced mobility rooms.
Which room amenities are available at 21 Broad?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at 21 Broad?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to 21 Broad?
Conveniently located restaurants include b-ACK Yard BBQ, The Juice Bar Homemade Ice Cream, and Ships Inn Restaurant.
Is 21 Broad located near the city center?
Yes, it is 0.1 miles away from the center of Nantucket.
Are there any historical sites close to 21 Broad?
Many travelers enjoy visiting Oldest House (Jethro Coffin House) and Kitchen Garden (0.4 miles), Greater Light (0.3 miles), and Hadwen House (0.3 miles).
Is 21 Broad accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.