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White Elephant Village | Residences & Inn

Traveler (17)
Room & Suite (63)
Traveler (17)
Room & Suite (63)
Pool & Beach (3)
Overview
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E-mail hotel
19 N Water St, Nantucket, MA 02554-3561 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.5 Star accommodation
Additional information
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About
Description
Welcome to the White Elephant Village on Nantucket Island.The Village comprises the intimate Inn and the spacious Residences where guests enjoy all the pampering, amenities and services ofthe acclaimed More White Elephant Hotel.Ideal for a family vacation, a couple’s getaway, or a weekendescape with friends, the Village offers accommodations from deluxeInn guest rooms and suites to three–bedroom Residences, each with aspacious living room and pantry.Set amidst beautiful gardens and beckoning pathways, theVillage offers guests exclusive access to a stunning lobby, the hub formorning coffee and afternoon snacks, the heated outdoor poolfor treats like ice cream served from an old fashioned cart, to a poolcabana for an afternoon nap. Guests can also access the White Elephant Spa and Brant Point Grill-both just a block away at the White Elephant Hotel.When not relaxing, guests can work out in the fitness room,set off on a bike ride (bikes on us), or meander through townbrowsing the unique shops and galleries. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Air Conditioning
Babysitting
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair access
Beachfront
Breakfast included
Hotel Style
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Spa
,
Luxury
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
50
Price range
$306 - $1,991 (Based on Average Rates for a Standard Room)
Location
United States > Massachusetts > Nantucket
Nearby
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Reviews & more
159Reviews
118Photos
4Q+A
35Room tips
Traveler rating
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Language
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  • English
Show reviews that mention
Beautiful, clean, staff is very accomodating. Just over one block to all the shops in Nantucket. We went fishing, sailing, visited museums, rented scooters and went to a variety of restaurants. The food at Sea Grill was the best.
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Response from WhiteElephant1, General Manager at White Elephant Village | Residences & Inn
Responded Oct 17, 2018
Dear Sunshine749647; Thank you for taking the time to review your stay. On behalf of the team, we are delighted you had a wonderful time and by the sounds of your list, you were able to really make the most of your time on the Island. Thank you again, and we hope to welcome you back soon. Sincerely, Bettina Landt General Manager
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I hate giving less than 5 star reviews, especially when a property has so much potential. I gave my feedback in person and through the hotel directly, and never even heard a word back. This sums up exactly the experience you have with the WEV and their staff onsite (with some exc
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Response from WhiteElephant1, General Manager at White Elephant Village | Residences & Inn
Responded Oct 17, 2018
Dear MJCMN; Thank you for taking the time to post your review. I appreciate you taking the time to let us know where we succeeded and also where we did not. We have reviewed your feedback with the team to ensure that we always put our best foot forward with our guests, regardless of any circumstances that may be happening in the background. I am glad you enjoyed your interactions with Rachel as well as the bell team. Thank you again, and I wish you a wonderful rest of the Year. Sincerely, Bettina Landt General Manager
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My friend and I stayed at the Residence Inn. We had a two bedroom, two bath unit. It was gorgeous. The living room, dining room, kitchen area were well appointed. The decor superb. The master bath was all in marble. The service was great. The Restaurant and food was really go
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Response from WhiteElephant1, General Manager at White Elephant Village | Residences & Inn
Responded Sep 18, 2018
Dear Carolyn L; Thank you so very much for your wonderful review. We are delighted you enjoyed all the details. We hope to welcome you again soon! Sincerely, Bettina Landt General Manager
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We stayed in the village in a 2 bedroom apt and a 3 bedroom apt. Location is great , walking distance to town and kids beach. Master bedroom and master bathroom is large and spacious , but the other bathrooms and bathrooms are small ,no tub in the bathrooms and bathrooms are in
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Response from WhiteElephant1, General Manager at White Elephant Village | Residences & Inn
Responded Sep 18, 2018
Dear karlabw658; Thank you for staying with us recently. We will look into the credit hold that you experienced, I believe this is something our system does automatically based on what you charge to the room. While a free breakfast is always nice, I too travel to wonderful hotels and resorts around the world and, with the exception of either an all inclusive or a hotel in Europe, we always end up paying for breakfast unless we opt into a breakfast package, which we do also offer. The operational issues have all been addressed, and I thank you for bringing them up. It is with your feedback that we can continue to train and train and train. Thank you again and we hope to see you again next summer. Sincerely, Bettina Landt General Manager
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This was our first stop on a month long N American adventure. Family of 4 (boys 11 and 8). We had a 6 night stay.

The location is excellent - just 5 mins walk from the port.

We stayed in a 2 bed apartment that had the red decor rather than the blue which certainly didn’t feel v
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Response from WhiteElephant1, General Manager at White Elephant Village | Residences & Inn
Responded Sep 18, 2018
Dear Oliver S; Thank you for your review. Our residences come in a blue and red motif. If this is important to you, please let us know! We spend hours on working the room assignments to accommodate everyone as best as possible. We are happy to do this for you as well. A missed reservation can be upsetting. We do re-confirm them on the day before the booking, so it is just very odd that they didnt have it. Cru (as you know) is one of the most popular restaurants. I am sure you had a lovely dinner. Thank you again for posting your review. We are glad you came. Sincerely, Bettina Landt General Manager
Read more
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What is the rate for the 4th week of August 2018?
No clue.
0 votes
We are in the process of packing for the airport/trip, and was wondering if you provide hair dryers as an amenity
We have a 11 week old golden retriever. We will bring her crate. She is training to be a therapy dog. Can she stay at the white elephant?
We welcome service dogs with open arms. What a wonderful commitment to take on!
0 votes
Are pets allowef
We do not allow pets unless they are a service dog. We do have our Woof cottages at the Boat Basin if you would like to take a look at those. The hotel is actually called Cottages & Lofts at the Boat Basin and it is our sister property.
1 vote
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"Not near the elevator shaft, incredibly loud."
"The cottages are quaint and have kitchen amenities just big enough for snacks."
"Any of the residences are a winner!"
"top floor is best"
"Milestone/Manchester building"
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