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Comfort Inn Auburn-Worcester

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Comfort Inn Auburn-Worcester
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105 Reviews from our TripAdvisor Community

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Showing 105: English reviews
New York City, New York
Reviewed November 1, 2016

This hotel is conveniently located near I 295, close to restaurants and in a safe location. My room was very quiet, clean and comfortable. Pleasant staff, well maintained facility, clean and free of off odors.

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Helpful?
Thank organic13
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel! I'm glad you found our location convenient. We pride ourselves on the cleanliness of our hotel and the helpfulness of our staff. I'm glad we were able to accommodate you exceptionally. Please do come again so that we may give you a far more superior experience. Thank you!

Cincinnati, Ohio
Reviewed October 26, 2016

Had a great work stay here. The staff was absolutely GREAT! Abby and Igdaiia went above and beyond as I had a job fair in the conference room on Monday 10.24.2016. Thanks so much I will be back again!!! Tim Million SAS Retail Services

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Helpful?
Thank tmill0403
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel. I'm glad our staff members were able to accommodate you exceptionally during your stay. I will share your feedback with them so that they can be inspired to always deliver a superior experience here at Comfort Inn. We do hope you visit us again, so that we can give you a...

New York
Reviewed October 23, 2016

This place was a godsent. After getting lost in Worcester MA, which was one of the worst cities I have ever been in, we were happy to stay here. Very clean. Nice front desk clerk. Breakfast was decent. Good value for money.

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Helpful?
Thank Lisa B
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel! We're glad you found us after traveling in Worcester. We pride ourselves on our cleanliness and quality service. We do hope you visit us again so we can give you that same, and an even better experience!

Peabody, Massachusetts
Reviewed October 18, 2016 via mobile

This is absolutely the WORST place I have ever stayed !!! The room was gross ! I have stayed in some low end places in my coaching career (sad to say ) but never this bad Staff was not helpfull , tv got only one channel bathroom OMG if I wasn't falling asleep during driving I would have and should...

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Helpful?
Thank CoachFrank
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our establishment. I apologize that our hotel did not meet your expectations. We are taking measures to prevent the issues you mentioned. It sounded like the TV had to be reprogrammed and we deeply apologize the staff was not able to assist. Your feedback will help us prevent and resolve these issues for...

Reviewed September 29, 2016

I stayed here for work and really enjoyed the staff and how friendly everyone was. I want to personally mention My house keeper Sheri did a great job with my room. i would also like to mention a few other staff that have been a help with all my needs for the stay; Gloria, Igdalia, Ms. Doreen, Abby and Chris....

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Helpful?
Thank Brandon S
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your positive feedback on our hotel! I'm very pleased our staff was helpful to you. We pride ourselves in exceptional guest service, and I'm proud that you found our services highly acceptable. We do encourage you to visit us again in the future so we can deliver that same experience to you, and even better. Thank...

Canton, Michigan
Reviewed September 14, 2016 via mobile

First room I was given had a very heavy smoke smell, considering this is a non-smoking hotel. The second room was much better. Front desk staff often delt with phone calls coming in instead of assisting the guests in front of their face. Room wasn't dirty, but comforter had a few questionable stains. Microwave was unplugged, and I quickly realized...

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Helpful?
Thank Concerned38
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our establishment. I apologize that our hotel did not meet your expectations. We are taking measures to prevent the issues you mentioned. Guest satisfaction is important to us, so I would like to encourage you to visit us again in the future so that we may give you a far more superior experience....

Dighton, Massachusetts
Reviewed September 10, 2016

We traveled to the area to attend the Brimfield Antique show with my 70 year old Aunt & Uncle. This hotel is about 30 minutes from the grounds, if you stay on rt. 20 to rt. 12. If you use your GPS you will never find it? Anyway it is tucked behind a Starbucks and Toys R Us. We had...

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Helpful?
Thank Janice L
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello. Thank you for your feedback on our hotel. I do apologize on behalf of our entire team for not meeting your expectations on the helpfulness of our staff. We want each and every one of our guests to feel like they're at home when visiting us. I will be bringing this review to our front desk staff's attention and...

Orlando, Florida
Reviewed September 7, 2016

This was a nice, comfortable, quiet hotel. The free continental breakfast was great. There was a good variety of items to eat. They even have a Belgian waffle maker that was easy to use. The room was nice. It had a coffee maker, fridge, and microwave. The bathroom had a fan (thank you!), but you could only use the fan...

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Helpful?
1Thank Iris L
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Hello! Thank you for your feedback on our hotel. We are very pleased that your stay with us was satisfactory! Your feedback will inspire us to work harder so that we can deliver an even more excellent standard of performance for our future guests! We would like to encourage you to visit us again so that you may experience that....

New Market, Maryland
Reviewed September 4, 2016 via mobile

We stayed here when we dropped our son for his sophomore year at Clark. It's about a 10-15 minute drive from Main South in Worcester and far cheaper and easier to park than the hotels in downtown Worcester. The hotel is spotless and the facilities (tv, wifi) are up to date. The breakfast was decent. The personnel were very friendly...

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Helpful?
Thank rebogamy
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Greetings! Thank you for providing feedback for our hotel! We're very pleased your stay was satisfactory. We're glad you found our location convenient. We have college guests quite often, and I feel our location could not be anymore convenient as most colleges and universities like Holy Cross and Clark University are only a short distance away. We hope you choose...

Baltimore, Maryland
Reviewed September 3, 2016

We traveled up north for a new england getaway visiting acadia in Maine. on the way we stopped in bridgeport ct, and then found this hotel off of 290. It has a very new england look to it and the drivway looked recently redone. The rate was reasonable compared to the other properties around. Very clean and staff was helpful...

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Helpful?
Thank 239uandran
Manager4143, Manager at Comfort Inn Auburn-Worcester, responded to this review

Greetings! Thank you for providing feedback for our establishment! We're glad you found your stay satisfactory. We pride ourselves in the cleanliness of our hotel and the helpfulness of our staff. We hope you decide to visit us again so that we can give you an even more satisfactory experience!

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complete renovation 2014 including new bathrooms, carpet and wall vinyl. ... more   less 

Additional Information about Comfort Inn Auburn-Worcester

Address: 426 Southbridge St, Auburn, MA 01501-2442
Location: United States > Massachusetts > Auburn
Price Range: $98 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Auburn-Worcester 2.5*
Number of rooms: 71
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Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn Auburn-Worcester staff and other travelers.
1 question
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Clifton Park, New York
over a year ago

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Questions? Get answers from Comfort Inn Auburn-Worcester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All rooms appear to be good choices”
 of 5 bubbles organic13, Nov 1, 2016 | Read review
“3rd floor rooms have better views”
 of 5 bubbles T1868ZZbrandons, Sep 29, 2016 | Read review
“At both stairway exits are patios, however the smokers "hang" out there, use the main exit/entrance.”
 of 5 bubbles janicel627, Sep 10, 2016 | Read review
“I recommend one away from Rt 12. We had no noise problems.”
 of 5 bubbles authored, Aug 4, 2016 | Read review
“For a quiet room ask for a room away from the highway”
 of 5 bubbles HoodooGuruFan, Apr 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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