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Comfort Inn

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Comfort Inn
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94 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was fantastic. Great room, up to date facilities, delicious breakfast, and welcoming staff. I have no complaints about this hotel. I wish that every Comfort Inn was led to the same standards as this place. My wife and I would definitely stay again and recommend to others.

Helpful?
Thank Andrew B
Springfield, Virginia
Level Contributor
512 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
4 of 5 stars Reviewed 3 weeks ago

What sets this Comfort Inn apart from other motels is the staff, who are great. Our evening desk clerk went out of his way to recommend a good place to eat (which also gives you a 10% discount off the tab). He also assisted me in printing out some personal material which I had accessed on the Internet. Our room... More 

Helpful?
Thank authored
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for providing feedback on our hotel! I'm glad our staff could be of great service to you. We pride ourselves in superior customer service and I'm delighted we could accommodate you. Please visit us again so we can give you great quality service and even more! Thank you. More 

Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I spent 4 nights at the comfort in Auburn Ma and had a very good experience. Room was clean and staff helpful. Breakfast was plentiful and good. When I informed the front desk that there was a problem with the security lock on the door they fixed it the same day while I was out. For the money would stay... More 

Helpful?
Thank 733Barbara
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for your feedback! Cleanliness, the helpfulness of our staff, and our breakfast is what I believe are the best values we have at our establishment, and I'm delighted we could be of great service to you! Allow me to encourage you to visit us again in the future so we can give you the same care and... More 

Dryden, Canada
1 review
5 of 5 stars Reviewed July 18, 2016

Rooms are clean, and quiet. Breakfast is always wonderful, and so are the various drinks from the machine. Matthew at the front desk is the number one man, and is always nice to chat with. Loved my stay.

Helpful?
Thank uberazhrei
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for your feedback on our hotel! I'm delighted to hear that you had a very pleasant stay! I do believe the breakfast and the kindness and helpfulness of our staff is what makes our hotel stand out from all the rest. I'm glad our guest service agent could be of great service to you and I will... More 

hekesq
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 18, 2016

We checked in late after travelling all night. The front desk clerk was extremely rude. One door key would not work but luckily we had a second and we were only staying one night. The next morning, when I went to take a shower, I noticed the shampoo was used. They should replace all the toiletries every day, but certainly... More 

Helpful?
Thank hekesq
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for your feedback on our hotel. I would just like to apologize for the experience you had at our establishment. There is absolutely no excuse for you, as a valued guest, to have received the quality of service that you did. I will be discussing this issue with both the front desk and housekeeping departments so that... More 

Atco, New Jersey
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2016

The hotel is very clean and quiet. The staff is very friendly, helpful, and kind. Breakfast was hot and very good. The hotel sits next to a highway so try to get on the side away from it as we did never heard anything overnight.

Helpful?
1 Thank atcoSlaters
Manager4143, Manager at Comfort Inn, responded to this review

Greetings! Thank you for providing feedback for our hotel! We're very pleased you enjoyed your time here. I believe the breakfast and the helpfulness of our staff are the very pinnacle of what makes our hotel great, and it's our pleasure to have given you satisfactory performance in customer service. More 

Milton Keynes, United Kingdom
Level Contributor
98 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 21, 2016

Fast and friendly check in and plenty of parking. Room clean and comfy bed with plenty of pillows and nice hot shower. Usual amenities microwave, fridge, tea, coffee. Breakfast was ok and plenty of other dining options close by. We had room 110 and the outlook was grim overlooking the back of Toys R Us. Would stay again but ask... More 

Helpful?
1 Thank Vicki G
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for providing feedback for our hotel! We are very pleased your stay was satisfactory! I've shared your feedback with our staff and it inspires us to deliver a far more exceptional performance in customer service to future guests! I would just like to encourage a visit from you again so that we may give you a far... More 

Somerset, Massachusetts
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2016

We stayed here for the weekend of my husband's 40th college reunion and were extremely pleased with our choice! The rooms were awesome and the breakfast was absolutely wonderful! We had eggs, waffles and all the other continental breakfast items that most hotels serve. The staff was attentive and the parking was more than adequate. More people should consider this... More 

Helpful?
1 Thank Janel P
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for providing feedback for our hotel! We are very pleased your stay was satisfactory! Your feedback will inspire us to deliver a far better performance in customer service to future guests! Please do come again so that we may give you an even far more superior experience! Thank you! More 

Rhody
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

One night business stay. It was clean both in sleeping area and bathroom. It was quiet even tho close to Mass Pike/290. Bed was very good, pillows just ok. Lots of dining options very close by. Breakfast had hot options and just about what you would expect for the price. All things considered I would stay again, not great but... More 

Helpful?
1 Thank JoeK49
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for sharing your feedback on our establishment! I'm glad you found our location convenient. We are right next to starbucks, and also have some places walking distance to eat like the Auburn Mall, or outback steakhouse. Please do come again so we can deliver you a far more superior experience!. More 

Spokane, WA
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 21, 2016

I booked the rooms through an online travel site. I stayed on the weekend and paid $88 per night ($98 per night with tax) making it one of the lower cost hotels that didn't have horrible ratings. For this price the hotel was good and I would recommend it. If I had to pay more I don't know that I... More 

Helpful?
Thank Danell B
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for your feedback on our hotel! I'm terribly sorry for the mix-up at check in! I'm glad we were able to correct that with you. I'm sorry for the smoke smell on the third floor, but fortunately, our property, along with all Choice Hotel properties have now gone 100% smoke-free! I've shared your feedback with our staff,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complete renovation 2014 including new bathrooms, carpet and wall vinyl. ... more   less 

Additional Information about Comfort Inn

Address: 426 Southbridge St, Auburn, MA 01501-2442
Location: United States > Massachusetts > Auburn
Price Range: $100 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn
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