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Comfort Inn

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Comfort Inn
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Dryden, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Rooms are clean, and quiet. Breakfast is always wonderful, and so are the various drinks from the machine. Matthew at the front desk is the number one man, and is always nice to chat with. Loved my stay.

Helpful?
Thank uberazhrei
hekesq
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We checked in late after travelling all night. The front desk clerk was extremely rude. One door key would not work but luckily we had a second and we were only staying one night. The next morning, when I went to take a shower, I noticed the shampoo was used. They should replace all the toiletries every day, but certainly... More 

Helpful?
Thank hekesq
Atco, New Jersey
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very clean and quiet. The staff is very friendly, helpful, and kind. Breakfast was hot and very good. The hotel sits next to a highway so try to get on the side away from it as we did never heard anything overnight.

Helpful?
1 Thank atcoSlaters
Manager4143, Manager at Comfort Inn, responded to this review

Greetings! Thank you for providing feedback for our hotel! We're very pleased you enjoyed your time here. I believe the breakfast and the helpfulness of our staff are the very pinnacle of what makes our hotel great, and it's our pleasure to have given you satisfactory performance in customer service. More 

Milton Keynes, United Kingdom
Level Contributor
97 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Fast and friendly check in and plenty of parking. Room clean and comfy bed with plenty of pillows and nice hot shower. Usual amenities microwave, fridge, tea, coffee. Breakfast was ok and plenty of other dining options close by. We had room 110 and the outlook was grim overlooking the back of Toys R Us. Would stay again but ask... More 

Helpful?
1 Thank Vicki G
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for providing feedback for our hotel! We are very pleased your stay was satisfactory! I've shared your feedback with our staff and it inspires us to deliver a far more exceptional performance in customer service to future guests! I would just like to encourage a visit from you again so that we may give you a far... More 

Somerset, Massachusetts
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 20, 2016

We stayed here for the weekend of my husband's 40th college reunion and were extremely pleased with our choice! The rooms were awesome and the breakfast was absolutely wonderful! We had eggs, waffles and all the other continental breakfast items that most hotels serve. The staff was attentive and the parking was more than adequate. More people should consider this... More 

Helpful?
1 Thank Janel P
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for providing feedback for our hotel! We are very pleased your stay was satisfactory! Your feedback will inspire us to deliver a far better performance in customer service to future guests! Please do come again so that we may give you an even far more superior experience! Thank you! More 

Rhody
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

One night business stay. It was clean both in sleeping area and bathroom. It was quiet even tho close to Mass Pike/290. Bed was very good, pillows just ok. Lots of dining options very close by. Breakfast had hot options and just about what you would expect for the price. All things considered I would stay again, not great but... More 

Helpful?
1 Thank JoeK49
Manager4143, Manager at Comfort Inn, responded to this review

Hello. Thank you for sharing your feedback on our establishment! I'm glad you found our location convenient. We are right next to starbucks, and also have some places walking distance to eat like the Auburn Mall, or outback steakhouse. Please do come again so we can deliver you a far more superior experience!. More 

Spokane, WA
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 21, 2016

I booked the rooms through an online travel site. I stayed on the weekend and paid $88 per night ($98 per night with tax) making it one of the lower cost hotels that didn't have horrible ratings. For this price the hotel was good and I would recommend it. If I had to pay more I don't know that I... More 

Helpful?
Thank Danell B
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for your feedback on our hotel! I'm terribly sorry for the mix-up at check in! I'm glad we were able to correct that with you. I'm sorry for the smoke smell on the third floor, but fortunately, our property, along with all Choice Hotel properties have now gone 100% smoke-free! I've shared your feedback with our staff,... More 

Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 2, 2016

Our room was clean, spacious, and very comfortable. Free parking and generous breakfast is included in the price. Front desk staff are attentive and helpful. Overall good stay and great value. Only thing that keeps me from giving 5 stars was non-functional wifi -- the management acknowledged there was a problem and apparently work was being done to fix it,... More 

Helpful?
Thank Katsmi
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for your positive feedback for our hotel! It was our pleasure to give you such an excellent experience. I've shared your feedback with our staff and we are inspired to continue delivering excellent service. I do apologize for the lack of wifi, we have since looked into the issue and our free wireless internet is better than... More 

Haddonfield, New Jersey
2 reviews
4 of 5 stars Reviewed February 15, 2016 via mobile

At first I was worried with a bunch of large tractor trailer trucks and construction workers staying, but the hotel was clean and a good stay. Building seems older but it looks like the rooms have been refinished. Guest check in was nice although my key card didn't work at first. Nice try have coffee available in the lobby all... More 

Helpful?
Thank kgeorge0263
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for your positive feedback on our establishment! I'm glad you enjoyed the refurnished rooms. We are currently renovating our lobby this year. Please do visit us again to see how great it will come out! And I'm glad you enjoyed our hot breakfast! I think the hot breakfast here is definitely what makes our hotel stand out... More 

Woodbury, ct
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 3, 2016

Went there to prep for an exam last week. Had to sign in saying I would not smoke. I don't. As soon as the elevator doors opened on the 3rd floor I probably got emphysema from the disgusting smell of cigarette smoke. Tried to make do butt had to get another room. This room was better except for the people... More 

Helpful?
Thank hameld
Manager4143, Manager at Comfort Inn, responded to this review

Hello! Thank you for sharing your feedback on our establishment. Firstly, having guest sign our cleaning/smoking fee agreement is policy and we ask every guest to sign the agreement. I do apologize if this was inconvenient for you. I would also like to apologize for the smoke smell on the third floor. Fortunately, our property, along with all Choice Hotel... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complete renovation 2014 including new bathrooms, carpet and wall vinyl. ... more   less 

Additional Information about Comfort Inn

Address: 426 Southbridge St, Auburn, MA 01501
Location: United States > Massachusetts > Auburn
Price Range: $101 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Auburn
Comfort Inn Auburn
Auburn Comfort Inn
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