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Holiday Inn Express Auburn

Booking.com$116*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Holiday Inn Express Auburn
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319 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Pequannock, New Jersey
Reviewed February 9, 2015

My husband and I have stayed in the Holiday Inn multiple times and our experience with this hotel is always pleasurable. We stayed at the Holiday Inn on February 7th and the woman at the front desk, Alyssa couldn't have been nicer and was very helpful to us. We asked her multiple questions regarding restaurants in the area and other...

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Helpful?
Thank Tracy319
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Tracy! Thank you for taking your time to hop on TripAdvisor and submit such a great review. I will definitely be passing on these kind words that you've said onto Alyssa. She is definitely an amazing desk agent and a person. She loves to help and make people happy and that's the only kind of people we want working...

Hartford, Connecticut
Reviewed February 1, 2015

My wife and I were just passing through and needed a place to relax and stay the night. Check-in was a breeze. The young woman at the front desk, Alyssa, was friendly and helpful. The room was a good size and clean. The bed was comfortable and the room had nice little extras like a refrigerator and microwave. The hotel...

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Helpful?
Thank Ramfan1999
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Ramfan1999, Thank you for taking your time to fill out a TripAdvisor review! Your feedback is everything to us. We're glad that you had a 5-star stay! That's what we love to see. Especially when one of our staff members gets special recognition! I'll definitely be passing your kind words to Alyssa. We're glad that you checked out all...

Reviewed January 13, 2015

This was a great hotel to stay in. The breakfast in the morning was great. They have cookies out after 5p. The staff was so helpful making sure I knew where I was going. They even recommended a great place for dinner. I will definitely stay there again! It is clean, comfortable, and the staff is extremely friendly.

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Helpful?
Thank Susan k
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Susan k, Thank you for taking your time to hop on TripAdvisor to write us a review. We're glad you enjoyed our breakfast (and our cookies!). Our staff definitely works hard to make sure that we can always deliver you amazing service. Whether that's helping you with directions or giving you dinner recommendations. We're here for YOU! We're glad...

Augusta, Georgia
Reviewed January 10, 2015

I reviewed this hotel before and this trip was very consistent with what I experienced before. Hotel employees are very efficient and accommodating. Hotel is clean and always has someone doing something to make it better. The internet this time was really fast so I am thinking that there was less people. Parking lot is well let and lots of...

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Helpful?
Thank Evilshig
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Evilshig, Thank you for taking your time to hop on TripAdvisor to share a review! We love to hear what you have to say. We're glad that our employees here were able to meet all of your service needs and you are right! We are always looking for ways to improve. Tiny style? I will definitely pass on this...

Hancock, Maine, United States
Reviewed December 28, 2014

Once again while in Mass. we stayed here. We totally enjoy this hotel. The bed was comfortable and the breakfast was delicious as usual. We stayed for 5 nights and actually had time to use the hot tub. My wife especially enjoys the fireplace, we were able to sit by the fireplace on four separate nights visiting with family and...

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Helpful?
Thank Neil B
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Neil, Thank you for your time and your review. We love to see what our guests have to say. We're glad you had time to really enjoy our amenities. Oh, I love that fireplace! Long cold nights are made much better by gathering around the fireplace and enjoying some coffee or cocoa. The hot tub helps too! We hope...

Harlingen, Texas
Reviewed December 28, 2014 via mobile

After a long day of traveling this was a great room to rest in. Shower had great water pressure and the towels were good sized. The bed was comfortable, the fridge kept our drinks cold and everything was very clean.

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Helpful?
Thank Jennifer B
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Jennifer, Thank you for taking the time to fill out a TripAdvisor review! Your feedback is of utmost importance to us. We're glad you enjoyed your amenities! Clean, Comfortable and Convenience! That's what we shoot for and we're glad we hit our mark. We hope next time you're in the area you'll stop by and see us again! We'll...

Newry, Maine
Reviewed December 26, 2014

Outstanding service during a unexpected stop--great team and support when our car broke down and our son came down with the flu on our way to Maine. Kyle (night shift manager) was uber helpfull and professional. He was able to get us a great room and find us a local mechanic (Fuller Automotive) that was able to fix our car...

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Helpful?
Thank Chris O
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Chris O, Thank you for taking your time and filling out a TripAdvisor review. We love to see what you, our guest, has to say. I see that you had some bumps in your journey but I'm elated to see that Kyle was able to assist you. He is an excellent worker and an awesome person. I will definitely...

Reviewed December 21, 2014 via mobile

We stayed here for 1 night while visiting family. Everything was clean and well maintained and the staff was very friendly. Wifi was complementary and worked well. Free breakfast was also well done with a clean, well maintained dining area. The room we had was large with 2 queen beds. Everything was clean. It was a very nice experience.

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Helpful?
Thank SpDv1342
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello SpDv1342, Thank you very much for taking your time to write us a review. We appreciate your time in doing this as your feedback means everything. We're glad that you found such great value in all of our wonderful amenities. We know what matters to your our guest and we do our best to deliver those services, all the...

Port Orange, Florida
Reviewed December 11, 2014

We have stayed at this hotel on many occasions and can only express great words for them. Every person who works at this hotel is amazing. They all do over and above what is asked of them and are pleasant and kind to every customer. Every inch of this hotel is immaculately clean. We highly recommend it

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Helpful?
Thank Jeannine H
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Jeannine H, We're so grateful to see such a wonderful review. We do our best to deliver top notch service along side a clean and safe hotel. We're glad that we are following up on that sentiment. We hope that next time you're in the area you'll stop by and see us again. We look forward to it! Thank...

New York City, New York
Reviewed December 2, 2014

We have stayed at this hotel for several years now, our latest trip being over Thanksgiving weekend. The staff are always welcoming, particularly Doug, whom we have seen on almost every stay. His humor and positive energy are inspiring and he never fails to make us smile after hours on the road. The rooms are super clean; I was impressed...

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Helpful?
Thank Peaceful3
Douglas A, Front Office Manager at Holiday Inn Express Auburn, responded to this review

Hello Peaceful3, Thank you a whole bunch for taking the time to write such an awesome review. Now I'm going to try to be humble but I am Doug and I would just like to personally thank you for what you've said. My favorite part of the job is to go above and beyond and interact with people and making...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Auburn

Address: 10-12 Johnson St., Auburn, MA 01501
Location: United States > Massachusetts > Auburn
Price Range: $111 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Auburn staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Auburn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a clean one.”
ExplorerGals, Mar 19, 2017 | Read review
“I am a IHG Gold Member. I call to request upgrades. They seem to normally have one available. The 4th floor is the best”
U2867PHdenisef, Feb 16, 2017 | Read review
“The corner rooms are very spacious. You may also want to ask for a room on the opposite side of highway 290.”
mattd221, Feb 1, 2017 | Read review
“Pick an odd numbered room so you are on the side of the hotel furthest from the highway in order to stay away from the noise.”
chriscS614GR, Jan 17, 2017 | Read review
“Ground floor opposite the Interstate and down the corridor away from the indoor pool.”
WilliamL408, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$116* /night
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Prices are for 1 room, 2 adults
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