We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Residence Inn Boston Andover

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Residence Inn Boston Andover
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

184 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 177: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent two nights here on Marriott Reward points as a staycation as we live in the area. It is excellent in every way. Rooms, staft, breakfast and the additional bonus of a welcome meal on Monday, Tuesday, and Wednesday nights. We were there on a Monday night and had hamburgers, hotdogs, and all the fixings. The area for breakfast... More 

Helpful?
Thank 192gaylen
Coral Springs, Florida
1 review
1 of 5 stars Reviewed 2 weeks ago

We were put in a room with no working air conditioning. When we made the staff aware they said they would send someone to fix it in the morning. The next day they said it could not be fix, and moved our room. When I spoke the GM about getting a credit for the night, he was rude, unprofessional, and... More 

Helpful?
Thank fvalli35
Management response:

Dear Valued guest , Thank you for posting a review regarding your recent stay with us at the Residence Inn Andover , please let me introduce myself my name is Anwar & I'm the general manager of the hotel. Please allow me the opportunity to sincerely apologize to you for not exceeding your expectations. It has never been our intention... More 

Milton, Massachusetts
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I stayed at this property for just a night away from home. The start of the stay was fine until a storm in the area knocked the power out. When the power went out it became apparent that the property had a back up generator that only lit the hallways (and only for about 1hr before even... More 

Helpful?
Thank Lanita M
Clermont, Florida
1 review
5 of 5 stars Reviewed July 15, 2016

I’ve stayed at this location a few times now and have always enjoyed my stay. Every staff member that I encounter has always been amazing; from the moment I arrive until I’m checking out. I would love for other hotels to copy their playbook. In a time when customer service seems to be lost the staff here hasn’t forgotten how... More 

Helpful?
Thank Vaughan3D
New York City, New York
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 4, 2016

I stay in Marriott properties about 40-50 nights a year. This was not one of the better Residence Inns I've stayed at in the past year. This is a big, sprawling property with multiple buildings. We entered at night from a side door. Trying to find the lobby from our room in the morning was a chore. Could use a... More 

Helpful?
Thank Newsdork
Management response:

Dear valued guest , Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention. We will share your message appropriately within the organization. Please be advised that we serve breakfast from 6:30AM to 9:00AM , I'm sorry if you missed it. Sincerely, Anwar Issa General Manager Residence Inn\Andover anwar.issa@marriott.com... More 

Chicago, Illinois
Level Contributor
11 reviews
4 of 5 stars Reviewed June 28, 2016 via mobile

Nice location with a nice run trail. It was clean, staff courteous, free breakfast (just regular stuff, those eggs are just not real I don't think, but free!). I'd recommend it, as it has a kitchen with full amenities. Microwave, frig, and plates and silverware. The sofa bed was not comfortable and non supportive. The queen bed was good.

Helpful?
Thank Meechai T
1 review
4 of 5 stars Reviewed June 28, 2016

We checked in for a five night stay and the first night there was an alarm for the water pipe system. It didn't last too long but was an inconvenience plus dirty water that night. Management was responsive though. Nice breakfast each morning and staff were generally all very nice. Room cleaners were not as accommodating as we had young... More 

Helpful?
Thank screengem19
Manila, Philippines
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 17, 2016

This hotel is close to a business park which is it's main recommendation. We reserved a suite with two rooms and were given a long sad story about why it was unavailable. The desk staff was very young and inexperienced. We needed to address issues to the GM himself. My colleague left some items in the room and had to... More 

Helpful?
Thank elsbethcat
Management response:

Dear Valued guest , Thank you for taking the time to post a review in regards to your recent stay at the Residence Inn Boston Andover. I would like to sincerely apologize for you for not having a suite of two bed rooms upon your arrival , we had offered you to book you at another Residence Inn in the... More 

undisclosed
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 18, 2016

I have preference for a low room and although they gave me a room away from the highway, it was on the 3rd floor (of 3 floors). I felt that the person at the front desk was very condescending. Do not want to go into it on here. They had a menu for grilled dinner with a very nice menu... More 

Helpful?
Thank jdm57
Methuen, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2016

I stayed at the hotel for one month. During my stay I got to know a lot of the hotel staff. Everyone was always so nice and kind. The General Manager Anwar Issa was especially helpful and attentive to me and my children to ensure we had a comfortable stay.

Helpful?
Thank Belinda C
Management response:

Dear Belinda, Thank you for sharing your experience at the Residence Inn Boston Andover through Tripadvisor. As a valued guest , we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability... More 

Questions? Get answers from hotel staff and past guests. Ask a question

79 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (10)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (22)
Viewed
Bathroom (4)
Viewed
Business Center/Function Rooms (3)
Viewed
Hotel & Grounds (8)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Andover
0.4 mi away
DoubleTree by Hilton Hotel Boston - Andover
0.5 mi away
Sonesta ES Suites Andover
1.0 mi away
Homewood Suites by Hilton Boston/Andover
Show Prices
Show Prices
Show Prices
0.1 mi away
SpringHill Suites Boston Andover
0.8 mi away
Courtyard Boston Andover
0.3 mi away
La Quinta Inn & Suites Andover
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service

Additional Information about Residence Inn Boston Andover

Address: 500 Minuteman Rd, Andover, MA 01810-1044
Location: United States > Massachusetts > Andover
Price Range: $159 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Andover 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, Marriott and Odigeo so you can book your Residence Inn Boston Andover reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Inn Boston Andover Hotel Andover
Residence Inn Andover
Andover Residence Inn
Hotel Style:
#1 Business Hotel in Andover
#3 Romantic Hotel in Andover
#4 Family Hotel in Andover
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay