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DoubleTree by Hilton Hotel Boston - Andover

Traveler (170)
Room & Suite (62)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
37Car recommended
Grade: 37 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
123 River Rd, Andover, MA 01810-1029
Getting there
Manchester Municipal Airport20 mi
Logan Intl Airport25 mi
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1,386Reviews
236Photos
7Q+A
71Room tips
Traveler rating
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  • 173
  • 65
  • 41
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Popular mentions
Hotel's Favorite
Many of us have experienced exasperation upon walking into a hotel and seeing a line of people waiting to check in. I did here yet the graciousness and efficiency of the staff made it an easy check in. The renovated rooms are comfortable and the fitness facility is not your
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Review collected in partnership with DoubleTree by Hilton
Very pleasant experience. I will stay here again in the future for a quick getaway for my husband and I . Breakfast had fresh omlletts and Belgian waffles along with all the bacon you can eat!!!!!!!!!!
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Review collected in partnership with DoubleTree by Hilton
Thank you to the staff and everyone at Hilton Andover for an amazing New Years Eve in the sold out ballroom. Too many names to list but everyone was amazing and incredibly professional making a great night! Thank you so much!
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Terrible service at this hotel. Restaurant staff at Characters were not friendly, helpful or competent. Room was not made up one of the days. Hotel did not live up to Hilton brand. I can not recommend this property.
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Review collected in partnership with DoubleTree by Hilton
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover
Responded 4 weeks ago
Thank you for taking the time to share your experience with your stay at the Doubletree Andover. We sincerely apologize that we did not live up to the Hilton Brand. That is not the type of service we want to deliver to our valued guests like you. We hope you have a wonderful Holiday Season.
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The room was not a clean as I expected, mainly the bathroom and the carpet in the hallway. There were a couple of stains on the carpet that should have be cleaned. The bathroom was ok but should have be cleaned with a bit more detail.
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Review collected in partnership with DoubleTree by Hilton
Response from Steve G, General Manager at DoubleTree by Hilton Hotel Boston - Andover
Responded Dec 18, 2018
Dear Departure28870978268, Thank you for taking the time to review your stay at the DoubleTree Andover. We are very sorry to hear we did not exceed your expectations with this stay. We strive to provide our guests with the best possible service and cleanliness. We sincerely apologize for this and hope you consider staying with us again in the not too distant future.
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Photo provided by managementDoubleTree by Hilton Hotel Boston - Andover
Exterior
Photo provided by managementDoubleTree by Hilton Hotel Boston - Andover
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Boston - Andover
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Boston - Andover
Guest room
Photo provided by managementDoubleTree by Hilton Hotel Boston - Andover
Guest room
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12345613
What is the easiest way to get into Central Boston? And can you advise how much this costs?
The trip in by car takes 20-25 minutes not during rush hour. You will need a car or Uber!
0 votes
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Does the room rate include the usual Double Tree breakfast buffet and made to order station?
Our best available rate does not include breakfast, however we have great affordable breakfast packages available for booking at all times!
1 vote
I mirror the previous persons answer in that I would contact the reception desk about that.
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How much is breakfast?
I'm a Diamond member so it's included. Breakfasts are usually inexpensive if you had to pay and well worth whatever the nominal charge is.
2 votes
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is there a shuttle service
Please forgive the delay. I don't recall seeing a shuttle as we had a rental. Again my apologies!
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12
"Quiet rooms and floors"
"Just don't do it. Go to the Marriott."
"I always like end rooms. Was pretty close to the end but did not request it."
"Quiet rooms are in back away from Highway noise."
"Higher floor"
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PRICE RANGE
$125 - $217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham andover hotel andoverandover wyndham
FORMERLY KNOWN AS
Wyndham Boston Andover
LOCATION
United StatesMassachusettsAndover
NUMBER OF ROOMS
293
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