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Hilton Garden Inn Annapolis

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580 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Annapolis
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Showing 571: English reviews
Level Contributor
117 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 21, 2015 via mobile

I will cut to the chase. Internet was very slow. Premium Internet is available for a price otherwise they throttle the speed. Seems a little ridiculous to try to get more money out of me. First visit I hated the mattress it was the type you sink into like a bean bag chair. Second visit I was told they were... More 

Helpful?
Thank Aaron R
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Thank you for providing feedback regarding your recent stay. I will be sure to follow up directly with our Maintenance and Front Office team regarding both the internet and arrival experience. I am glad overall your stay was enjoyable, we look forward to your return. Waitman V. More 

Essex, Connecticut
Level Contributor
113 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed March 15, 2015

Jordan the waiter/waiter, the check-in staff and the chef made our stay terrific and memorable. What a great team. The owners must be proud of how well they represent HGI. Jordan was very attentive and courteous without intruding. He seems to be quite an intelligent gentleman. The check-in staff was helpful, professional and aimed to please. The chef surprised us... More 

Helpful?
Thank JackX729
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

JackX Thank you so much for the 5 star rating on TripAdvisor. I am so glad you had the opportunity to enjoy our Garden Grille and wonderful service Jordan provided during your dining experience. We hope the next time your travels bring you to Annapolis you consider our hotel as your lodging preference of choice. Thank you, Waitman More 

Valrico, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

The staff in this hotel is probably the friendliest staff I have ever ran into. They went out of their way to make staying at this hotel pleasurable. The hotel is also across the street from a CVC (where you can purchase everything minus alcohol) and a local Pizza place named Squasito's (they sell by the slice) is 2 blocks... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark H
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Mark, Wow! Thank you for your 5 star rating regarding your most recent stay. I look forward to reviewing your wonderful comments at our next associate huddle. We greatly appreciate your kind words regarding our staff and hope to see you soon. Safe travels, we look forward to your return. Waitman V. More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

the staff here are top notch. they made us feel like VIPs. everyone was so helpful and friendly. went above and beyond. the accommodations were great too. Hot breakfast. Happy Hour. everything we needed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Melina W
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Melina, Wow! Thank you for your 5 star rating regarding your most recent stay. It's wonderful to see our guests enjoying our staff, service and product while in the Annapolis area. Safe travels, we look forward to your return. Waitman V. More 

Dallas, Texas
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed February 20, 2015

This is a great hotel with a awesome atmosphere. Great staff, welcoming and very accommodating. The room was clean and fresh. Bathrooms clean and decent. Enjoyed the breakfast which is cook to order. The staff made my stay enjoyable.

Helpful?
Thank Netavia
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Netavia, WOW! Thank you for the 5 star rating! I greatly appreciate your kind words regarding our awesome atmosphere, great staff, breakfast and clean room. I look forward to reviewing your feedback at our next associate town hall. Safe travels, More 

Washington, DC, United States
2 reviews
4 of 5 stars Reviewed February 20, 2015

The room was very clean and the amenities were as expected. The only problem was that the adjustable mattress did not work properly. As my wife's side of the mattress was fine, I made do. Not completely dissatisfied, but it was a blemish on what would have been a great recommendation.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dexter H
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Dexter H, Thank you for the 4 out of 5 ranking on Trip Advisor and the wonderful comments regarding our clean room, and amenities. I have forwarded your concerns regarding the adjustable mattress to our Chief Engineer, Leonard Townes for resolution. I greatly appreciate your feedback and look forward to your return. Save Travels More 

Summerfield, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 18, 2015

We had a king room which was nicely appointed with a fridge and microwave. The hotel staff was very courteous and helpful. The hairdryer broke and another was quickly installed after giving me a portable one to use. The bed was very comfortable and the room was quiet.

Helpful?
Thank cnandres
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Greetings Cnandres, On behalf of the Hilton Garden Inn, Annapolis I would like to personally thank you for the wonderful review regarding our staff service, immediate problem resolution, courteous and helpful team and overall enjoyable stay. It’s always a pleasure to hear our guests having a delightful stay. The next time travels bring you to Annapolis make sure you try... More 

beltsville, United States
1 review
2 of 5 stars Reviewed February 18, 2015

The oily residue that the whirlpool tub left upon use was nauseating and required a long hot shower. Way to put a crimp into a romantic Valentine's get away. One would think that you would make sure the prime attraction for a room was clean and in working order.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James N
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Hello James N, I greatly appreciate you taking the time to provide feedback regarding your stay. This morning I followed up with our Executive Housekeeper, Shandora to review your concerns with the whirlpool and to create a training plan for our Housekeeping team. Understanding the importance of having a memorable Valentines get away I would love the opportunity to have... More 

Mechanicsville, United States
1 review
5 of 5 stars Reviewed February 17, 2015

This is a wonderful hotel with an inviting atmosphere and the staff here are tremendous and very friendly. One of our favorite hotels anywhere! Cooked to order breakfast is a must here and if you are HHonors Gold you get that for free.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Todd C
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Todd C, Thank you for the 5 Star rating on TripAdvisor. Our staff is committed to providing each guest with a memorable experience from check-in to check-out. We are glad you enjoyed our team, hotel and Ms. Pat and Mr. Todd’s breakfast! Next time your travels bring you to Annapolis make sure you try the breakfast Quesada. Safe Travels, Waitman... More 

Melbourne, Florida
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 12, 2015

I typically like staying at Hilton Garden Inn's because they all have the same amenities I look for; hot coffee all the time in the lobby and the Keurig machine in the room. This location was inviting once I walked into the lobby but was not at my standard for cleanliness. I do have an issue that when you walk... More 

Helpful?
Thank runfarandfast
waitman v, General Manager at Hilton Garden Inn Annapolis, responded to this review

Runfarand fast, Thank you for providing a detailed review regarding your overall experience in Annapolis. Although I appreciate your kind words regarding our lobby coffee, our commitment to providing guests a safe and secure environment and an enjoyable breakfasts it’s feedback regarding our areas for improvement that result in action plans for resolution for improvement. Thank you for your valued... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly-renovated Hilton Garden Inn Annapolis has 126 guest rooms equipped with plush bedding, free WiFi, 32-inch high definition TV and a hospitality center featuring a microwave, mini-refrigerator and coffee maker. Located just 4 miles from the US Naval Academy, our Annapolis hotel offers easy access to Baltimore/Washington and Washington National Airports. Our onsite Garden Grille(R) & Bar serves cooked-to-order breakfast and a delicious dinner each day and signature cocktails in the evenings. Families appreciate our outdoor pool while business travelers can keep up their routines at the 24-hour fitness center. Choose Hilton Garden Inn Annapolis for your next trip. ... more   less 

Additional Information about Hilton Garden Inn Annapolis

Address: 305 Harry S Truman Pkwy, Annapolis, MD 21401-7481
Location: United States > Maryland > Annapolis
Price Range: $108 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Annapolis 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, Orbitz, Hotels.com, Hotwire, Cancelon, Priceline, Odigeo and Travelocity so you can book your Hilton Garden Inn Annapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Annapolis Hotel Annapolis
Annapolis Hilton Garden Inn
Hilton Annapolis
Hotel Style:
#5 Family Hotel in Annapolis
#6 Romantic Hotel in Annapolis
#8 Business Hotel in Annapolis
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