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Westin Annapolis

Westin.com$203*
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Certificate of Excellence
GreenLeadersSilver level
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Westin Annapolis
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822 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Reviewed 1 week ago

We have stayed here several times and it is continually a nice, clean, comfortable hotel. The Sunday late check-out is the best! We appreciate that flexibility to extend our time in our room. Thank you!

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Helpful?
Thank Cjd3333
James P, General Manager at Westin Annapolis, responded to this review

Dear Cjd3333: Good morning. Thank you for your kind comments on Trip Advisor regarding your visits to the Westin Annapolis. On behalf of the entire staff, we appreciate and value your business. Have a great week and thank you again for your nice comments. Sincerely, James J. Piccoli General Manager

Westwood, New Jersey
Reviewed 2 weeks ago

Clean friendly and smells really nice Great staff The place is lmaculate and conveniently located near all Everybody was friendly and very hot the new ground was beautiful well taken care of the only thing that was a little bit uncomfortable is the air condition which see!med to give more cool air than hot I would definitely go back again

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Helpful?
Thank maj z
James P, General Manager at Westin Annapolis, responded to this review

Dear Maj z: Good afternoon. Thank you for taking your time to respond to Trip Advisor after your stay at the Westin Annapolis. On behalf of the entire staff, thank you for your kind words regarding your visit. I am happy you enjoyed our hotel; we appreciate and value your business. I will definitely pass your comments on to our...

Philadelphia, PA
Reviewed 3 weeks ago

I recently attended a conference there and found all of the staff to be very helpful, especially Regina in Valet. She was very friendly (much appreciated), helpful and professional- the cherry on top of a nice visit. In addition, the venue is very nice - clean, updated, and pretty. The food was also notable as it was delicious and I...

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Helpful?
Thank JosiePA
James P, General Manager at Westin Annapolis, responded to this review

Dear JosiePA: Good afternoon. Thank you for taking your valuable time to respond to Trip Advisor with your review from last week. On behalf of the entire staff, thank you for your warm and welcoming comments. I hope you had a wonderful and successful meeting. I also hope you had a chance to experience Annapolis. Thank you once again for...

Reviewed 3 weeks ago

I had the chance to stay here for a few nights while working a conference. From the valet ladies to check-in the staff was absolutely amazing. I usually get names but I forgot to write them down as I was constantly working. The rooms are kind of small but nice. The on-site restaurant, Azure, served a really good crab cake...

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Helpful?
Thank Yaasmeen S
James B, Manager at Westin Annapolis, responded to this review

Good afternoon Yaasmeen S, Thank you for sharing your experience at the Westin Annapolis. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. It is wonderful to hear that our team members made such an impression of you. We will be sure...

Boston, Massachusetts
Reviewed 3 weeks ago

Beautiful entrance, ok lobby, non existent restaurant - and then the rooms... When you arrive you feel good - great circular driveway, rotunda, etc. The lobby is small with a minimal check in area. Wanted a cup of coffee - the bar functions for drinks, coffee, restaurant, etc. Don't let the web site fool you that Azure is a separate...

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Helpful?
Thank PortableWheels
James B, Manager at Westin Annapolis, responded to this review

Good morning, Thank you for taking the time to share your recent experience at the Westin Annapolis with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the internet speed caught my attention. I am very sorry to...

Reviewed 4 weeks ago

I checked in to this hotel over the weekend while I was in town for a 3 day intensive fitness training. I was promptly greeted by the very kind and helpful Regina. She welcomed me and while waiting for Valet to take my car, assisted me with my luggage and offer suggestions for local restaurants. She then helped me inside...

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Helpful?
Thank Krysta H
James B, Manager at Westin Annapolis, responded to this review

Hello Krysta, Thank you for taking the time to share your experience with the rest of TripAdvisor! We are extremely proud of Regina on a daily basis and your comments confirm that pride! We will be sharing this review with the entire team at our daily service meeting and make sure that she receives the recognition that is deserved for...

Edgewater, Maryland
Reviewed March 23, 2017

GORGEOUS!! BEAUTIFUL!! FANTASTIC!! Yes, we liked it!! We are actually hometown girls but I thought a nice weekend at a fancy hotel was a great 84th birthday gift. We ordered room service.....DELICIOUS!! Fantastic service, the room service server was so sweet!! The food was hot and beautifully prepared. We also had room service breakfast. Again, great service and wonderfully prepared...

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Helpful?
Thank Cindy S
James P, General Manager at Westin Annapolis, responded to this review

Dear Cindy S: Good afternoon. Thank you for your kind and thoughtful response to Trip Advisor after your stay last week at the Westin. On behalf of the entire team, we appreciate your business and value your kind comments. Thank you for mentioning many member sof the team and I am happy we were able to exceed your Room Service...

Staten Island, New York, United States
Reviewed March 21, 2017

Great find when in town. Super clean, nice rooms great service. Great interaction with staff from the front valet parking: Ryan was super nice, accommodating and informative from the beginning and set the tone for our stay. We would definitely return.

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Helpful?
Thank Larry T
James B, Manager at Westin Annapolis, responded to this review

Hello Larry T, We, the entire team of the Westin Annapolis, would like to thank you for the kind words that you shared regarding your stay and for pointing out our team member Ryan! We will be sure to recognize Ryan for his hospitality at our daily service meeting. We look forwarding to welcoming you back to the hotel when...

Reviewed March 21, 2017 via mobile

The rooms are as expected for a Westin and the facility is in a decent location. The restaurant, however, is disgusting and the service is fairly bad to very bad. My breakfast experience was a snoeball effect of "never eat here again". I ordered eggs benedict. First one of the eggs was nearly raw (raw egg whites and all). I...

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Helpful?
Thank Meghan R
James B, Manager at Westin Annapolis, responded to this review

Good afternoon Ms. Ryan, Thank you for taking the time to share the positives of our rooms and location along with your critique of your dining experience. I have followed up on property to ensure the conversations had on property with the restaurant manager and front office manager were both alerted and have fulfilled their commitments to you. I hope...

Washington DC, District of Columbia
Reviewed March 20, 2017

Apparently the front desk staff is inconsistent given other reviews. Fortunately that was not the case here: pleasant welcome, acknowledgement of SPG status, no problem. Nice hotel. Rooms and baby-poo brown halls might need a little wall and ceiling TLC but not a big deal. Housekeeping committed my biggest pet peeve of knocking when the "do not disturb" sign was...

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Helpful?
Thank Dan S
James P, General Manager at Westin Annapolis, responded to this review

Dear Dan S: Good evening. Thank you once again for responding to Trip Advisor after your staff at the Westin Annapolis last weekend. Please accept my sincere apology for the housekeeping team stopping by your room; this is an excellent training topic that I will review at our meeting tomorrow morning. Thank you for the nice comments regarding our FO...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure
Azure
Cuisines: American, Bar, Pub
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 

Additional Information about Westin Annapolis

Address: 100 Westgate Cir, Annapolis, MD 21401-3379
Location: United States > Maryland > Annapolis
Price Range: $211 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin
Hotel Style:
#2 Green Hotel in Annapolis
#6 Business Hotel in Annapolis
#8 Family Hotel in Annapolis
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Questions & Answers

Here's what travelers have asked, with answers from Westin Annapolis staff and other travelers.
4 questions
Ask a question
Falls Church, Virginia
over a year ago
James P Annapolis, Maryland Property representative
Helpful answer
0
Votes
Not as helpful

Good morning. I apologize for not responding faster. Yes, the City of Annapolis owns the parking garage. There is a $10 daily fee to self park with in and out charges. There is a wonderful valet option offered by Towne Park for $23 per day. Thank you. Jim

over a year ago
Haymarket, Virginia
James B Annapolis, Maryland Property representative
Helpful answer
0
Votes
Not as helpful

Good morning to our friend form Haymarket.

We are located 1 mile from the waterfront with one of the Academy entrances directly off the city docks.

We do not operate a shuttle, however the city does have a circulator that picks up directly adjacent the hotel inside Park Place.

Please feel free to reach out to me directly should I be able to assist in any other way, (410) 972-4300.

Eat well,

James

1 month ago
Savannah, Georgia
5 months ago
James B Annapolis, Maryland Property representative
Helpful answer
0
Votes
Not as helpful

Good evening to our friend from Savannah,

The hotel has a parking garage directly underneath that is owned and operated by the city of Annapolis.

The options all our guest have is to self park or valet park, there is very limited street parking in the area.

Valet parking costs $24 per day and includes unlimited in and out service.

Self parking costs:

$1 for up to 1 hour.

$3 for 1 to 2 hours.

$5 for 2 to 3 hours.

$7 for 3 to 4 hours.

$10 for 4 to 10 hours.

$20 for 10 to 24 hours.

One of the biggest deciding factors that we recommend our guests think about is how often will you be driving in and out of the garage because it is very easy to exceed the cost of valet services very quickly.

I hope this answers your question. Please feel free to reach out to me directly at (410) 972-4311 if I can be of any further assistance.

Have a wonderful evening,

James Barrett

Hotel Manager

5 months ago
Washington DC, District of Columbia
over a year ago
James B Annapolis, Maryland Property representative
Helpful answer
0
Votes
Not as helpful

Thank you for reaching out.

No, they do not.

Regards,

James

over a year ago

See all questions (4)

Questions? Get answers from Westin Annapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5
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Westin.com
$203* /night
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