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Westin Annapolis

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Westin Annapolis
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755 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Philadelphia, Pennsylvania
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

While not quite in the downtown area. It was very convenient. The hotel itself is very nice. Pool was a decent size and water warm. Breakfast was good at the restaurant and staff were extremely accommodating.

Helpful?
Thank AmitS001
JBarrett72, Manager at Westin Annapolis, responded to this review

Hello AmitS001, Thank you for sharing your review of your stay with TripAdvisor. I will be sure to share your feedback with the entire service team at our daily service culture meeting. Again, on behalf of the entire team, a sincere thank you for the review and we look forward to welcoming you back to the Westin when your travels... More 

Rockville, Maryland
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

There for a wedding Long drive ... hot and tired My key wasn't working I wasn't inspired How could this happen For I'd just arrived The long trip was grueling I'm surprised we survived Then out of the blue I meet AJ Gallow His immediate concern not dismissive or shallow He solved all our problems as he handled our mob... More 

Helpful?
Thank FLYGUYY
James P, General Manager at Westin Annapolis, responded to this review

Dear FLYGUYY: Good morning. Thank you for taking your time to respond to the Westin Annapolis with a Trip Advisor review. On behalf of the entire team, thank you for your nice comments. In particular, thank you for your comments regarding AJ Gallow, our Front Office Manager. He was very happy to assist you with your visit to Annapolis. I... More 

Eugene
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here with family for a weekend night. The lobby is very nice and has a good bar. We did not eat in the restaurant. Our floor was very cool (see other reviews), but we did not check out other floors. In our room, the duvet on one bed was frayed and on the other bed the sheets were... More 

Helpful?
1 Thank oregonjay
James P, General Manager at Westin Annapolis, responded to this review

Dear Oregonjay: Good morning. Thank you for responding to Trip Advisor after your visit to the Westin Annapolis. Please accept my sincere apology for your stay and our failure to meet or exceed your expectations. On behalf of the entire staff, thank you for your comments as well as your business. I will review your response with our staff during... More 

Virginia
Level Contributor
73 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't care how close the Westin is to Navy Marine Corps Stadium, even on a home football game Saturday they have some nerve charging $400/night plus taxes and fees only to provide below-average service. Location is the only thing this Westin has going for it. What a shame for this generally high-end hotel brand. Here's my list of disappointments:... More 

Helpful?
Thank rushnspkr
James P, General Manager at Westin Annapolis, responded to this review

Dear Rushnspkr: Good afternoon. Thank you for taking time to respond to Trip Advisor after your stay at the Westin Annapolis. Thank you for your candid feedback and your business. Please accept my sincere apology that our team did not provide or reach fundamental guest service during your stay. I would appreciate an opportunity to discuss your stay further. If... More 

Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel about as you would expect of a large size conference/ event hotel. It is clean, adequate sized room and bathroom. Don't stay on the 2 nd floor unless you are ok hearing every bit of the event music below (also views of only the gravel rooftop of the conference space below) A bit of a walk to downtown... More 

Helpful?
Thank Bradley S
James P, General Manager at Westin Annapolis, responded to this review

Dear Bradley: Good evening. On behalf of our team, thank you for choosing the Westin Annapolis during your recent visit from for the weekend and thank you for your review of our property. On behalf of the entire staff, we appreciate and value your business. We will be certain to review your response in our daily customer service meeting, it... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We loved the Westin Annapolis! Spacious, immaculate rooms, great staff, perfect location to explore Annapolis. Hope to return soon! Convenient location, great restaurants nearby. We wish we could have stayed longer! Consider a stay at the Annapolis Westin. Short ride to DC, Baltimore, too!

Helpful?
Thank Jane M
James P, General Manager at Westin Annapolis, responded to this review

Dear Jane M : Good afternoon. Thank you for taking your valuable time to respond to Trip Advisor after your visit to Westin Annapolis. On behalf of the entire staff, thank you kind review. Our team appreciates and values your business. It is a privilege to be a host hotel for the many Annapolis weekend visits during the summer months.... More 

Milwaukee, Wisconsin
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Westin as part of a Wedding block which had a fantastic discount on the rooms compared to the price of booking directly online. For the price we paid, I am happy with our stay. Our room was very comfortable. We had a room with two double beds on the 3rd floor, though we would have preferred... More 

Helpful?
1 Thank polarislovestotavel
James P, General Manager at Westin Annapolis, responded to this review

Dear polarislovestotavel: Good afternoon. Thank you for one of the most detailed reviews I have had the pleasure to read in my years at the Westin Annapolis. I appreciate and value your time and comments. I will certainly share your thoughts with our entire team. Please accept my sincere apology for any inconveniences that you encountered. We appreciated the privilege... More 

New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I had a tremendously comfortable stay at Westin Annapolis. The hotel is absolutely beautiful, new, custom scent. I had a Double Room on the 6th floor, the floor to ceiling windows were absolutely awesome. Room was very clean and free of dust. The amenities of the hotel I took advantage of include a great pool and fitness center but I... More 

Helpful?
Thank CGLNYC1
James P, General Manager at Westin Annapolis, responded to this review

Dear CGLNYC1: Good morning. Thank you for taking your time to respond to Trip Advisor after your visit to the Westin Annapolis. On behalf of the entire staff, thank you for your nice comments regarding our staff. I am glad you enjoyed your trip to Annapolis. I appreciate your mention of AJ, Keneeshia & Brett. Have a wonderful remainder of... More 

Roanoke
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Westin Hotel is only a short driving distance from main highway (50). Only complaint is the hotel was a bit pricey eg parking was $20 for 1 night, but it was inside under the hotel and conveniently reached by elevator. Room was large, king bed was comfortable, but it too was pricey. Breakfast was delicious but also pricey (82 for... More 

Helpful?
Thank Joseph B
James P, General Manager at Westin Annapolis, responded to this review

Dear Joseph B: Good afternoon. Thank you for responding to Trip Advisor after your weekend stay at the Westin Annapolis. On behalf of our entire team, thank you for your nice comments regarding our hotel and guest services. I will review your comments with our team this afternoon at our operations stand up meeting. I hope you had a chance... More 

Usa, Japan
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed August 22, 2016

At the reception, the last was colder than an iceberg. I didn't want her to become my best friend, but, maybe, show a little smile or a simple word of welcome!? The room was clean, that's all. For a 4 stars hotel, and the fare you pay, you would like something more.

Helpful?
Thank eldag
James P, General Manager at Westin Annapolis, responded to this review

Dear eldag: Good afternoon. Thank you for taking your time to respond to Trip Advisor after your stay here at the Westin Annapolis. On behalf of the entire staff, please accept my sincere apology for any inconveniences that you encountered that impacted your stay at our hotel. I will certainly review your comments with our operational team in order to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Azure
Azure
Cuisines: Soups, Bar
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
One of the newest additions to the Maryland state capital, The Westin Annapolis hotel is the centerpiece of a European inspired mixed-use community that ripples with energy. ... more   less 

Additional Information about Westin Annapolis

Address: 100 Westgate Cir, Annapolis, MD 21401-3379
Location: United States > Maryland > Annapolis
Price Range: $178 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Annapolis 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Westin Annapolis Hotel Annapolis
Annapolis Westin
Hotel Style:
#2 Green Hotel in Annapolis
#6 Business Hotel in Annapolis
#8 Family Hotel in Annapolis
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