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Extended Stay America - Annapolis - Admiral Cochrane Drive

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Extended Stay America - Annapolis - Admiral Cochrane Drive
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65 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Annapolis - Admiral Cochrane Drive
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Showing 65: English reviews
Lexington, Kentucky
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 27, 2014 via mobile

The rooms all smelled and had the smoke detectors covered with plastic grocery bags. The bathtub fixtures did not work in one of the two rooms we first checked into, they gave us a third room which was in the same condition, the smell was a tiny bit better. But, the bathroom fixture still did not work. When complaining to... More 

Helpful?
1 Thank David S
Orlando, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed November 11, 2014

I had to stay in this extended stay for over a month and unfortunately the customer service has been awful. The front desk staff is rude and unable to perform menial tasks to make sure paying customers are happy with their stay. My mail was send back to sender without even an apology for the mistake. I will never stay... More 

Helpful?
Thank foodie1807
Manager_11525, General Manager at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the issues you experienced with your mail. I will be meeting with our staff to ensure these issues do not continue in the future. Thank you for bringing this... More 

Manassas, Virginia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 29, 2014

Front desk staff was rude. Room had terrible odor even after opening windows. Went out to buy Febreeze but this did not help. Had to call housekeeping immediately to come a vacuum room as there were crumbs all over the floor. Bathroom smelled like urine. Hotel does not provide soap or shampoo. Had to request if needed. Same with kitchen... More 

Helpful?
2 Thank EllieS05
1 review
3 of 5 stars Reviewed September 29, 2014

Although the room was clean, it had an extremely uncomfortable bed. Stayed on a Saturday, was at the chiropractor on Monday. Next time, I will spend the few extra dollars on a better hotel and take care of my back/neck.

Helpful?
Thank NavyFanInJersey
USA
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed September 20, 2014

**Not to be confused with the Extended Stay America hotel on Womach Drive, also in Annapolis** I booked this studio suite for a week using a website that offers deep discounts but doesn't reveal the name of the hotel until after you've prepaid. Once I learned where I'd be staying, I checked the reviews here and was startled by how... More 

Helpful?
Thank SummerVagabond
Williamsburg VA
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 15, 2014

A recent visit to the Extended Stay America hotel in Annapolis was a big disappointment . Upon walking into the hotel entrance, we noted the carpet was littered with debris, appeared to have had no cleaning in quite some time. We had a reservation but were told no rooms were ready at 3:45PM. After an extended wait in the lobby... More 

Helpful?
1 Thank f00die0ne
White Plains, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 7, 2014

First room - air conditioner was taken apart and laying on the floor (90 degree day), the next 2 rooms, cigar and other odors that were unbearable. Last straw, the desk didn't know how to do the bill.

Helpful?
1 Thank debpicker
New Bern, North Carolina
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed September 2, 2014

Staff was not rude, just simply didn't care if we were there or not. Stayed for 3 days and rarely found anyone at the front desk. Room was dirty...food crumbs all over the kitchenette and in the fridge and microwave. Hairs on the bathroom floor and in the bathtub. Sheets appeared clean but certainly didnt smell so. Stains on the... More 

Helpful?
1 Thank SusanRaye69
Manager_11525, General Manager at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

I appreciate you taking the time to write a review of your experience with us. We are extremely concerned to note your dissatisfaction with the cleanliness of your room. Please accept my apology. In response to your feedback, I would like to assure you that I am working very hard with my housekeeping staff to review our cleanliness standards and... More 

2 reviews
1 of 5 stars Reviewed August 31, 2014 via mobile

Checked in on Friday Aug 29, 2014. First of all, the room was not cleaned properly. Boarding pass from prior occupant on tv stand, crumpled paper on night stand, dirty rag under sink, dirty toilet (hair & urine), hair on bed sheets, carpet not vacuumed, floor not swept or mopped, including a straight pin that I could have stepped on.... More 

Helpful?
Thank Mead F
Fredericksburg, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 18, 2014

I was given three rooms. The first smelled like a fish tank and had a broken bathroom door and exhaust fan. Maintenance confirmed that it was not in order to be rented, but the manager assigned me to it when I questioned her competence at check-in (I was not incorrect in my observations). While I was at work the next... More 

Helpful?
1 Thank Sean C
Manager_11525, Owner at Extended Stay America - Annapolis - Admiral Cochrane Drive, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not meet your needs in giving you a clean comfortable place to stay on your trip. To prevent this from happening again, I will be intensely reviewing... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Annapolis - Admiral Cochrane Drive

Address: 120 Admiral Cochrane Dr, Annapolis, MD 21401-7308 (Formerly Homestead Annapolis)
Location: United States > Maryland > Annapolis
Price Range: $101 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Annapolis - Admiral Cochrane Drive 2.5*
Number of rooms: 97
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Also Known As:
Extended Stay America Annapolis
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