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Best Western Plus Augusta Civic Center Inn

Cancelon$86*
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Certificate of Excellence
GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
$128*
$86*
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$94*
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Best Western Plus Augusta Civic Center Inn
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615 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Augusta Civic Center Inn
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Showing 599: English reviews
Rosemount, Minnesota
Reviewed July 14, 2015

Nice Rooms and terrific service. The free breakfast and the attendants there were fantastic and friendly. The staff at the front desk was always friendly and willing to help with anything. The exercise room was always clean and picked up.

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Helpful?
Thank steve a
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

steve a., I am glad that you enjoyed your stay! It is great to hear that our staff was able to make such a great impression on your stay and that you found the hotel to be up to your cleanliness standards. We look forward to hosting you and your family again should you return to the Augusta area!

Arlington, ma, United States
Reviewed July 13, 2015

My family is not easy to please, but this hotel did it the old fashioned way. They provided great service and a good value! Provided extra bedding when needed and went out of their way at night to get my wife some milk for her tea at night.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas B
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

Thomas B., I sincerely appreciate your feedback about the service provided by our property. It is an honor to be considered a hotel who wins their guest's over "the old fashioned way". We are extremely lucky to have such a great team of hardworking individuals. Once again, thank you for taking the time to review our property. We hope to...

Lake Montezuma, Arizona
Reviewed July 12, 2015

We stopped here with our 9 year old grandson, traveling in mid-July (mid-week) and without a reservation.as our original itinerary had changed. We were greeted warmly and given a nice room (at a very reasonable price) on the first floor. I felt like I was home! The room was clean, well appointed with what has been standard for Best Western....

Review collected in partnership with Best Western
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Helpful?
Thank Patricia L
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

Patricia L., We appreciate your recommendation of our hotel to potential guests! I am glad that we were able to make you feel like home during your stay with us as this is our goal with all of our guests. It is also nice to hear that you were able to enjoy the restaurant! We look forward to hosting you...

Vernon, Alabama
Reviewed July 10, 2015 via mobile

I always try to stay at Best Western. This location did not disappoint me! King comfortable bed, clean, doors open to inside hallway, and a wonderful breakfast selection. The young lady who checked us in was very sweet and helpful. Location is near shopping and restaurants. Perfect place to stop while traveling or for business in the Augusta area!

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Helpful?
Thank sln64
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

sln64, Thank you for your loyalty to Best Western! I am glad that you found our location to be convenient and that the agent who checked you in was sweet and helpful! We look forward to hosting you during any future visits to the Augusta area!

South Windsor, Connecticut
Reviewed July 7, 2015

This location is absolutely amazing. The staff is very accommodating and friendly. Helped out even before I arrived which was a huge plus. The rooms were quite spacious and extremely clean. The price is great. We were heading up north to Van Buren, Maine from Connecticut and needed a place to stop over to visit a relative in the Augusta...

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Helpful?
1Thank kermit450
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

kermit450, Thank you for taking the time to write such a thorough review of our property! I appreciate your feedback about our staff! We are very lucky to have such a hard working group. I am pleased to hear that you found our rooms to be clean and our location to be convenient. Once again, thank you for your review...

Fairfield, Connecticut
Reviewed July 3, 2015 via mobile

The staff was very friendly. Our room was clean with a refrigerator, microwave and coffee maker. There is a nice sized pool with deck chairs to lounge in. They provide a free breakfast. It's cheaper than other places nearby. It's a good place for an overnight stay. I could hear people through the ways a bit.....bathroom was nice.

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Helpful?
1Thank Edwin H
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

Edwinhill01, Thank you for your kind words about our staff and for taking the time to write a review! I am pleased to hear that you found our staff to be friendly and our rooms to be clean and well appointed. It is great that you had a chance to enjoy our pool and outdoor area during your stay with...

Reviewed July 1, 2015

Great experience, staff was very helpful and friendly. Front desk clerk helped me with my tablet issues and the breakfast staff was awesome...thanks Brenda, Kathy and Katie )). The continantal breakfast was more than I've seen at any other hotel, I was there for 4 days and there was a different menu every day ! I've never experienced that. Also...

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Helpful?
1Thank Michele P
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

Michele P., I am very happy to hear that you had such a great experience at our hotel! We are lucky to have such a great group of hardworking individuals on our team! Thank you for your comments on our breakfast selection. We like to mix it up so that our guests who are staying for multiple nights get a...

Avon, Connecticut
Reviewed June 29, 2015

The hotel is located right off I-95. We stayed two nights and used this place as a base for our daytrip to Acadia NP (approx. 2 hour drive). Check-In was very welcoming and quick. The room including the bathroom looked very clean. We did not see any above normal wear and tear, in general the entire facility looked old, but...

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Helpful?
1Thank Ump22
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

Ump22, Thank you for your review. I am pleased that you found us conveniently located off of I-95 and that your room was up to your cleanliness standards. We are lucky to have some great housekeepers! I apologize that you found the A/C unit to be noisy and that our breakfast was ordinary. We would be more than happy to...

Mason, Ohio
Reviewed June 28, 2015

We have stayed there once a year for the past 3 years. It has gone downhill in that time. Although the rooms are clean and comfortable with comfortable mattresses, they are starting to look old. The complementary breakfast started out great 3 years ago but that also has gone downhill and there are slim pickings for breakfast now......

Review collected in partnership with Best Western
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Helpful?
Thank KelliRN
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

KelliRN., I apologize that you feel as though the quality of your stay has diminished in the recent years that you have stayed with us. However, I am pleased to hear that you found our rooms to be clean and our mattresses to be comfortable. Do you have any specific suggestions for breakfast? We have been expanding our selection, but...

Drummondville, Canada
Reviewed June 24, 2015

Pour cette région , il s'agit d'un excellent choix. Tout est très bien , incluant le petit déjeuner continental. On the highway, a perfect choice , at a fair price. Of course it is a Best Western. Not to forget the early morning continental breakfast , by the way a very good offer.

Review collected in partnership with Best Western
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Helpful?
1Thank michell893
Belinda P, Front Office Manager at Best Western Plus Augusta Civic Center Inn, responded to this review

michell893, Thank you for your kind words about our property. I am glad to hear that you found our property to be convenient and fairly priced. We look forward to hosting you again in the future!

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located adjacent to the Augusta Civic Center, 1/2 mile from I-95 and within three miles of the Augusta State Airport and the State of Maine Capital. If you're looking to get away from it all, this pet friendly hotel's location in the heart of Central Maine makes us an affordable and convenient starting point for hiking, biking, or ATVing adventures. In addition, our location offers ample camping or fishing outings and a myriad of other spring and summertime activities! Want to check out some Maine lakes? There are plenty of lakes and ponds nearby ripe with opportunities for boating, fishing, swimming, or even charter fishing! The Belgrade Lakes region is just a short drive away and it is alive with fun activities for all during the spring and summer months. For a top of the line golfing experience check out the Belgrade Lakes Country Club or the Augusta Country Club! Maine's largest open-air shopping center, The Marketplace at Augusta, is located just across the street! There are antiquing opportunities in nearby Hallowell, and the Freeport outlets are just 40 minutes away. Old Fort Western and the Maine State Museum are sure to provide hours of enjoyment. Leading health care providers such as the new Maine General Alfond Center for Health, the Togus VA, and the Harold Alfond Center for Cancer Care are just a short drive from the hotel. Enjoy our free hot continental breakfast as well as in room refrigerators and microwaves! Need to distress after a long day? Burn up some calories in our onsite fitness center or take a swim in our outdoor pool! We are located in close proximity with many major summer camps including Camp Laurel, Camp Androscoggin, Camp Cobbossee and many more! ... more   less 

Additional Information about Best Western Plus Augusta Civic Center Inn

Address: 110 Community Drive, Augusta, ME 04330 (Formerly Augusta Civic Center Inn)
Location: United States > Maine > Augusta
Price Range: $88 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Augusta Civic Center Inn 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Plus Civic Hotel Augusta
Holiday Inn Augusta
Augusta Holiday Inn
Best Western Plus Augusta Civic Center Inn Maine
Hotel Style:
#2 Business Hotel in Augusta
#3 Romantic Hotel in Augusta
#3 Family Hotel in Augusta
#3 Green Hotel in Augusta
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Augusta Civic Center Inn staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just ask, the hotel staff is very helpful”
tinalynne141, 1 week ago | Read review
“Have only stayed on the first floor ... quiet”
corleybyras, 1 week ago | Read review
“This facility is right off 1-95 easy on and off. Eateries close by and shopping.”
584judyp, Apr 17, 2017 | Read review
“all rooms are nice”
adryansr, Dec 29, 2016 | Read review
“If you have your pet..stay at the end so you can quickly go out and walk em around..”
Jackmanhere, Oct 26, 2016 | Read review
5 of 5
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Cancelon
$86* /night
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Expedia.com$94
TripAdvisor$94
HotelQuickly$128
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Prices are for 1 room, 2 adults
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