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Comfort Inn Civic Center

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281 Civic Center Dr., Augusta, ME 04330
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1 room 1 adult
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Comfort Inn Civic Center
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221 Reviews from our TripAdvisor Community

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Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We had a very nice greeting & visit with Brenda, who prepares the breakfast room. Great attitude and very helpful. Easy access off of the Interstate. We did not have a reservation, but were quickly accommodated.

Helpful?
Thank jds5419
Blue Hill, Maine
1 review
4 of 5 stars Reviewed 1 week ago

I go to Augusta for Borealis Press every four to six weeks, and have stayed here at least a hundred times. The hotel is perfectly serviceable: clean, large rooms, well run by the on-site staff, and they used to take dogs for free. The room price varies with the seasons, and is competitive. The shampoo etc. amenities are plain, but... More 

Helpful?
Thank m b
New York City, New York
Level Contributor
138 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here with our dog and everything was good. The room was nice and the bed comfortable. There was not much of a dog walking area with all the snow, so that was dicey. The parking lot was not plowed great either. The staff was good and the breakfast very nice.

Helpful?
Thank Travelleranddog
Middleton, Massachusetts, United States
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 29, 2015

Although not far from my children's home in Maine, it was a special treat to swim in the indoor pool on a cold and dreary day during December school vacation. The staff at Comfort Inn were very thoughtful, giving me a bit larger room for the kiddos! My ten year old grandson was amazed that they had a choice of... More 

Helpful?
Thank Sandy R
MA
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed December 13, 2015

I did a quick overnight for business. Room was very clean and it appears it has been updated recently with new bathroom tile, carpet and furniture. Bed was comfortable as well. Service was excellent. Everyone I came into contact with was smiling and very helpful. In the morning they offer a breakfast with self-serve bakery items, waffles, cereal, etc. The... More 

Helpful?
Thank travelerUSA21
Erica H, Manager at Comfort Inn Civic Center, responded to this review

By the looks of your account, you certainly travel a lot. It’s always great to get any feedback from guests, but especially so when that person can compare our hotel to so many others. Thank you for taking the time to share your experience. More 

Joliet, Illinois
1 review
4 of 5 stars Reviewed December 10, 2015

Brenda the Breakfast lady takes very good care of keeping area clean and fresh items that she keeps bringing in, always stocked. Plenty of room to eat good seating area. Greatl breakfast selection, pastries, fresh boiled eggs, make your own waffles machine, and many Juices.

Helpful?
Thank Manny C
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for sharing your experience regarding our hotel, especially the breakfast that we take such pride in. Brenda does a fabulous job. More 

Caribou, Maine
1 review
3 of 5 stars Reviewed December 8, 2015

People very friendly, Brenda in breakfast area is always a Doll, remembers me every trip with a friendly smile and hello. Rooms are clean and comfortable. Location good for food and shopping. Easy to get in and out of location to highway for travel.

Helpful?
Thank Sherry W
Erica H, Manager at Comfort Inn Civic Center, responded to this review

It’s a joy to see Brendas smile everyday for us as well. She is an important member of our team and appreciates your kind words. Thank you for continuing to choose our hotel when you come to Augusta and we look forward to seeing you again soon. More 

Nashville, Tennessee
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 4, 2015

Basic mid-level hotel but it excels in this category. Rooms are clean, everything works, and the staff are pleasant. Because I had a long stay, they made sure I knew where local businesses were and gave me a room near the elevator. Breakfast includes waffles and meats. Hostess/cook in the room is fantastic. Made my morning brighter.

Helpful?
Thank Accidental_Turista
Erica H, Manager at Comfort Inn Civic Center, responded to this review

It is great to hear you think our hotel is “superb”. Our staff is outstanding and I’m glad your experience here was so good you were willing to take the time to share it with other travelers. Should you find yourself in Augusta again, we would love to be your hotel of choice. More 

Level Contributor
3 reviews
4 of 5 stars Reviewed November 24, 2015

First let me say that our weekend wasn't going very good. We had been bumped twice, we managed to get lost and we were tired and hungry. The moment we got to the hotel desk, everything changed. We were greeted by a wonder young lady who was friendly and kind but she also welcomed our dog. She handed us goodie... More 

Helpful?
Thank Patti B
Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed November 10, 2015

The staff at the Comfort Inn made my family feel like they were home, The staff was warm, friendly and very accommodating, Especially, Brenda every morning making sure we had hot and delicious breakfast. My dog was treated like a princess while she was there, she even got her own doggie goodie bag.

Helpful?
Thank Heather D
Erica H, Manager at Comfort Inn Civic Center, responded to this review

Thank you for the kind words. Although we have many allergy free rooms, we love when our guests bring their furry family members. I hope she enjoyed her stay as much as you did and we look forward to seeing you again. More 

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