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Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
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535 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Boston, Massachusetts
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is starting to show its age. Cracked tiles in the bathroom, stained grout, etc. That being said, it is the best hotel in town. Service is friendly, common areas are clean and up to date. Bed was reasonably comfortable. There are two things that need to be addressed pillows need to be replaced - not enough support; the... More 

Helpful?
Thank Bridget K
Meriden, Connecticut
1 review
5 of 5 stars Reviewed 5 days ago NEW

A view, nice people, a great walking path by the water. Parking could be better. I felt the parking spots could be marked better at night. We found enough places to park. The room is large not up against the wall on one side can move around.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karl T
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Karl T, Thank your for choosing the Hilton Garden Inn Auburn Riverwatch for your overnight stay in the Lewiston / Auburn area. We greatly appreciate your feedback, and we're happy to hear you were satisfied with accommodations. We hope to welcome you back to our property very soon. Sincerely, Amanda Newton 207-784-4433 More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

My husband choose this hotel for the beautiful view of the water fall pictured on the hotel site. The waterfall did not flow the entire length of our stay 4 days. Not sure exactly why. Could have been Mother Nature?:But if people are booking ecpecting the fall to be flowing and the fall dose not flow yearly, then dont make... More 

Helpful?
1 Thank amberjewel1
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Amberjewel1, Thank you for your feedback about your recent stay with us. Unfortunately we had experienced a very mild winter, followed by a dry spring, into what is now a very hot and dry summer. This has lead the river to much, much lower level than we have experienced in a very long time. I greatly apologize for your... More 

Erie, Pennsylvania
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself was nice, they had flavored water in the lobby. Parking was not that great; it was free but when you parked in the back, the doors weren't very accessible. The woman that checked us in wasn't very friendly. There was a gentleman there as well who tried to help her but she was kind of rude to... More 

Helpful?
Thank Dawn F
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Dawn, Thank you for taking the time to share your feedback with us, and thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your travel needs in the Lewiston / Auburn area. We warmly welcome your feedback, as we are always striving to improve our guest experience. Your comments have been shared with our management team, please... More 

Daleville, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hilton Garden Inn is staffed by folks who truly care about your stay. Everyone bends over backwards for your every need. There is a USA Today and a local newspaper available every morning. Breakfast is served in style and cooked to order. The chef is pleasant and will fix your breakfast any way you want it. The wait staff... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James M
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear James, Thank you so much for your raving review of our property. I am so happy to hear you stay was so enjoyable, and the the true care our staff puts into every detail of our guest stay really came through in both your accommodations and your staff interactions. We can not wait to welcome you back to visit... More 

Greenfield, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

We have stayed here in past summers. Rooms are comfortable and very clean. Internet was poor. Desk management very nice and friendly. Sunday Breakfast buffet service was very strange the way they have it set up. Food was just average.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 398xs11lady
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear 398xs11lady, Thank you for taking the time to share your review of our property with us and thank you for being a loyal returning guest of our over the years. I would also like to thank you for sharing your feedback regarding the internet and your experience at breakfast. Internet speed and connection is something that we are always... More 

Vernon Hills
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in the area for business and this facility was close to where I needed to be. The hotel observes a 10pm quiet time and I actually found it quiet all the time, even with the pool and families present. The bed and breakfast deal was great and saved me money. All of the food was delightful, fresh, tasty,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MichaelSeaverRN
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Michael, Thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your stay in the Lewiston / Auburn area. It's wonderful that you were able to enjoy so many of our on site amenities such as our on site restaurant, fitness center and 24 hour business center. We do observe a 10 PM quiet hour at our property.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I can not say enough about our wedding reception at The HGI Riverwatch. The staff was friendly, courteous, and most helpful Kristi our event coordinator was fabulous. Her attention to detail was beyond words. This lady is simply amazing!

Helpful?
Thank dchild24
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear DChild24, It is wonderful to hear from you! We were all so happy to be part of your special day. I know Kristi takes a great deal of pride in knowing that all of her brides have the most special wedding day that she can provide, and I am so happy she was able to do this for you.... More 

Westport, Connecticut
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The beds were comfortable, nice bedding. Room on small side and view was disappointing. Great breakfast with lots of choices and dishes replenished as needed. If you have special request I suggest that you do not book on line but call hotel directly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gail S
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Gail, Thank you for sharing your comments regarding your recent stay with us, and thank you for choosing the Hilton Garden Inn Auburn Riverwatch for your stay in the Lewiston / Auburn area. Your business is very important to us. I appreciate your feedback regarding the view from your guest room. It is true that some rooms at our... More 

Egg Harbor Township, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

Great staff, restaurant, view & pool. Food was good would be better is breakfast was included in hotel room rate. Defanitely would stay again family friendly and when we did have an issue with our AC Unit the hotel found us a new room right away

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tracey C
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Tracey, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at a cost specified by our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking

Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plz, Auburn, ME 04210-5915
Location: United States > Maine > Auburn
Price Range: $137 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine
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