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Hilton Garden Inn Auburn Riverwatch

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Hilton Garden Inn Auburn Riverwatch
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520 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Bangor, Maine
1 review
5 of 5 stars Reviewed yesterday NEW

My wife and i have never stayed at a 5 star hotel before, but after staying at the Hilton last weekend we feel that we have! The night before we stayed at the the fireside inn for the same price.. and it was a bad experience . Thank you Hilton!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank philipcW2246UK
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is one of the best Garden Inn's I've stayed at! Very kind and helpful staff at front desk, restaurant and bar. Delicious breakfast and dinner was fantastic... I recommend the Clam Chowder and Salmon! The scenery and river walk are Great! The down side, there was not enough parking spots during my stay and the rear lot was tight,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Wayne G
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Wayne, Thank you so much for your kind words! I am so happy to hear your stay with us and your time spent in our restaurant was so positive. To be one of your top Hilton Garden Inn experiences, is truly one of the best compliments we could receive. We hope to welcome you back to our property again... More 

CT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Was pleasantly surprised when we arrived at this hotel. This was a last minute weekend getaway trip. The hotel was very nice, room was nice, restaurant was great, the waiter was very friendly and personable. The staff was pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SleepyCT
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear SleepyCT, Thank you so much for sharing your experience with us and your fellow travelers. It is wonderful to hear your experience with us was to your liking. We hope to welcome you back to our property very soon! Sincerely, Amanda Newton 207-784-4433 More 

Massachusetts
Level Contributor
424 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed 1 week ago

In parts of Maine, modern hotels are sometimes few and far between. It's nice to find something above a Hampton Inn level property this far away from the "big" cities (Auburn and Lewiston are fairly small, not very prosperous cities). The hotel is fine, but not special. The location, overlooking the Androscoggin River is interesting, and much better than the... More 

Helpful?
Thank MassCouple2
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear MassCouple, Thank you for taking the time to share your experience with us. I greatly apologize for that there were aspects of your stay that you found "nice enough". Please know that your comments have been shared with our management team and any issues will be addressed promptly. We do appreciate you letting us know as we are always... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great place, comfortable and friendly. Not up to Hilton standards on easily affordable details. I ran out of toothpaste and they told me I would have to buy some at their pantry. Really? Included a voucher for 500 Hilton points if you spent $25 at their restaurant then told us it didn't count for breakfast. Stupid little annoying details that... More 

Helpful?
1 Thank Julie S
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Julie, Thank you for taking the time to share your feedback with us. I am so sorry to hear that there were some details of your stay that took away from your overall experience. As a guest of ours, and a Hilton Honors member your satisfaction and comfort is very important to us. The promotion for the restaurant through... More 

Hartford, Vermont
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Hilton Garden Inn Auburn for a day. Its by the Great Falls and the view from the room was to die for. It is close to quite a few good places to eat and one could also take a walk to park by the falls. Wonderful experience!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jayashreea2016
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Jayashreea, Thank you so much for the raving review of our property! We greatly appreciate your kind words, and we are all so happy to hear you time spent with us was so enjoyable. Please stop by to visit us again very soon! Sincerely, Amanda Newton 207-784-4433 More 

Charlotte, North Carolina
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There are only 3 chain hotel options to chose from in the Lewiston/Auburn area. Since I come up every few weeks, I stay at the Hilton Garden Inn quite a bit. It is convenient, they have a restaurant & bar on site and there are nice walking paths nearby.

Helpful?
Thank petersacademy
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Peter, Thank you for being a returning and loyal customer of our property. We greatly appreciate your business. I am sorry to hear that you have found your time wit us thus far, just average. We hope to welcome you back to our property soon, and show you the true top rate service, and amenities we are known for!... More 

Edison, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Hilton 2 different times in the past 7 months and both times it was great. I personally think there should be complimentary free breakfast when you pay as much as you do per night..

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank ratoffm16
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Ratoffm, Thank you so much for being a returning guest of ours! We sincerely appreciate your business. Due to the full service nature of a Hilton Garden Inn breakfast, we do not include the price of breakfast in our standard rate. However there are some options to get breakfast at a discount for you and your guests. We offer... More 

Southern Maine
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had my wedding here and it was incredible! The staff truly went over the top to provide amazing customer service and make our big day everything we dreamed of. Kristi (event coordinator) is the best! She found a way to meet every, single one of our requests. The staff seemed genuinely happy for us and gave us complimentary mimosas... More 

Helpful?
1 Thank MainerGirl90
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear MainerGirl, It is so wonderful to hear from you. We can not thank you enough for choosing the Hilton Garden Inn Auburn Riverwatch to share in your special day! Kristi, along with her staff truly aim to give an unforgettable experience, and I'm so happy we were able to do this for you. Congratulations on your beautiful wedding, we... More 

raymond, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Was given a rm. that had a view of big air conditioner units or some sort of lg. metal units not a pretty sight and was already unpacked before opening curtain and very tired after driving 5 hrs to have to repack again. Could not use pool or hot tub smell of chlorine was so strong It made me sick,... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patricia F
Henry S, Front Office Manager at Hilton Garden Inn Auburn Riverwatch, responded to this review

Dear Patricia, Thank you for reaching out to us regarding your recent visit to our hotel. Please know that your satisfaction is of the utmost importance to us, and we apologize for the missteps in comfort and appointment you experienced. We strive to ensure every guest has an enjoyable stay and genuinely appreciate you taking the time to notify us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking

Additional Information about Hilton Garden Inn Auburn Riverwatch

Address: 14 Great Falls Plaza, Auburn, ME 04210
Location: United States > Maine > Auburn
Price Range: $144 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Auburn Riverwatch 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Hilton Garden Inn Auburn Riverwatch Hotel Auburn
Hilton Auburn
Auburn Hilton
Hilton Garden Inn Auburn Riverwatch Maine
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