Residence Inn Auburn

Residence Inn Auburn

Traveler (65)
Suite Bathroom with Tub | Guest Room
Room & Suite (45)
Residence Inn Mix
Dining (6)

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Avg. $161 /night, 2/10 - 2/11
$269
per night
$194
per night
$118
per night

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About

#2 of 5 hotels in Auburn
Location
4.3
Rooms
4.5
Value
4.2
Cleanliness
4.5
Service
4.3
Sleep Quality
4.4
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Golf course
Tennis court
Kids stay free
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links

Location

670 Turner Street, Auburn, ME 04210
Traveler rating
  • 182
  • 92
  • 27
  • 19
  • 13
Time of year
Traveler type
Language
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  • English
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Detailed Reviews
amyw2012 wrote a review Jul 2024
Birmingham, Alabama
5.0 of 5 bubbles
This was one of our favorite hotels of our trip. We stayed in a one bedroom. It was very nice having 2 sinks, and we liked the layout. Everything was clean, and the staff were very friendly. Our family really enjoyed the breakfast, and I liked how there were cold bottles of water in the workout room. They also had soft Kleenex, which was great.
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael C wrote a review Jun 2024
5.0 of 5 bubbles
Came out for my daughters Graduation and to simply put it They make you feel right at Home! Liza at the front desk even helped tie my tie that’s the personal touch that makes the big difference all the staff is always offering to assist you they truly care about their guest and want you to have the best experience! I give them a 5 Star on everything they are the best of the best and it shows in how clean the property is and the happy employees who enjoy what they do. Thank you Liza
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: The Best!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Al W wrote a review Jul 2023
5.0 of 5 bubbles
My wife and I stayed a night in the Residence Inn in Auburn, ME. We were there to help our son relocate for a new job. The staff was extremely friendly and helpful, The room was great (typical layout for a Residence Inn with a sitting area and kitchen in addition to a bedroom suite with a bathroom). Very clean and new/updated. Breakfast was included and was very good with plenty of hot and cold options. The location was excellent with great proximity to restaurants for dining options. Overall a really good option if you are staying in the Lewiston/Auburn area. The price was more than competitive and thought it was excellent. Lots of amenities we did not have time to use but the gym, pool, firepit, etc. all looked good!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Laura, Owner at Residence Inn Auburn
Responded Jul 7, 2023
Dear alwU9129PV, A tremendous Thank You for publishing your review of Residence Inn Auburn! We hope your travel plans bring you back to the Auburn area real soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Relax783777 wrote a review Jul 2024
2.0 of 5 bubbles
During my recent stay at the Residence Inn, I was extremely disappointed with the level of service provided, particularly by one of your staff members, Tiffany. Her demeanor was rude and unprofessional, significantly detracting from my overall experience.

When I checked in, Tiffany greeted me dismissively and seemed bothered by simple inquiries about the facilities. Her lack of courtesy was evident in every interaction, whether I asked for assistance or sought recommendations for local attractions. It was clear that customer service was not a priority for her.

Furthermore, Tiffany's response was disrespectful when I encountered an issue with my room key not working. Instead of addressing the problem promptly, she sighed audibly and rolled her eyes before reluctantly helping me. Her behavior was unbecoming of someone in a hospitality role, where patience and professionalism should be paramount.

Additionally, Tiffany's lack of knowledge about basic hotel amenities was concerning. She struggled to answer basic questions about dining options and even seemed irritated when I requested additional towels for my room.

Tiffany's poor attitude and unprofessionalism marred my experience at the Residence Inn. As a frequent traveler, I expect a certain standard of service when staying at hotels, and unfortunately, this was sorely lacking during my visit. I strongly urge management to address these issues promptly to ensure that other guests do not have to endure similar treatment.
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Date of stay: July 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jake Dostal, General Manager at Residence Inn Auburn
Responded Jul 30, 2024
Good Morning, Thank you for choosing to stay with us and providing your honest feedback. Providing top-level hospitality is our top priority, and I am disappointed to hear your stay did not meet our expectations. At your convenience, I would appreciate an opportunity to learn more about your experience. Please find my contact information below. We hope to host you again in the future. With hospitality, Jake Dostal | General Manager jake.dostal@ophotels.com
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Wendy P wrote a review Jan 2022
Naples, Florida
4.0 of 5 bubbles
The hotel has a great location. The staff was amazing. as was housekeeping. The beds were really comfortable and the breakfast was also good. Bottled water was free which was a great touch and appreciated. My single complaint was very poor water pressure in the shower.
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Date of stay: January 2022Trip type: Traveled on business
Room Tip: Ask for 4 th floor noise above can be bad.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded Jan 26, 2022
Dear A4717DFwendyp, Our guest comments are always appreciated! Thank you for taking the time to share the critical feedback that helps this team grow. My apologies about the shower pressure. I will look into that personally. Have a blessed day and again thank you!
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Kikik1234 wrote a review Aug 2020
New york, NY
1.0 of 5 bubbles
The staff was very responsive & friendly, but our room (& our friend's room which was on a different floor) reeked of smoke. A lot of smokers seem to be at the hotel as there are cigarette butts all over the outside. Also, 90% of the guests weren't wearing masks in the hallways, in the middle of the COVID pandemic. They also weren't keeping their distance. The hotel said they could only recommend that guests wear masks...

THe property location is at a super busy intersection surrounded by strip malls so there is nowhere to take a stroll.
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Date of stay: August 2020
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded Aug 7, 2020
Dear Kikik1234, I appreciate your comments. Our hotel will always remain a non-smoking facility, but it sounds like according to your comments that our policy was violated. We hold strict penalties to anyone not adhering to our no-smoking policy. I sincerely apologize if you were affected by this. Furthermore, I share your concerns about facemasks and I talk to guests daily about their importance, if not for them then than others. Thank you for sharing your feedback. Stay Safe, Scott
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravelGirl33308 wrote a review Jun 2024
Boca Raton, Florida
5.0 of 5 bubbles
Best Residence Inn we have stayed at, ever. The team is so warm and welcoming, the property is very well maintained, the grounds are beautiful. The best part is the breakfast - so very good!! Ann is a professional who takes pride in her presentation and service. She makes special sandwiches every morning, and shows each guest how to heat them - she is an absolute gem!! This is our second visit and we will be back!!
Read more
Date of stay: July 2024Trip type: Traveled as a couple
Room Tip: Don’t miss the breakfast - above and beyond what we expected - say hello to Ann!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
envy28 wrote a review Sep 2022
Kailua, Hawaii
5.0 of 5 bubbles
Staff is very friendly. The rooms were spacious and we were able to prepare our own meals which saved us needing to go out all the time. It is located in front of a Walmart if you need anything. Breakfast was plentiful and varied. They have a fire pit at night that we enjoyed . We were able to socialize with other travelers which was fun. Rooms were clean and comfortable. We did have a few small problems which were addressed immediately, so A+++ for customer service. Highly recommend.
Read more
Date of stay: August 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded Sep 2, 2022
Envy28, Thank you for choosing the Residence Inn Auburn! We are very pleased that you enjoyed your stay. Don't be a stranger; come back and visit soon. - Your Extended Family at Residence Inn Auburn
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Report response as inappropriate
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MichiganBmorrison wrote a review Oct 2023
michigan
5.0 of 5 bubbles
My husband and I recently stayed on night and were really impressed. The rooms were clean and well cared for. The breakfast is one of the best we have experienced at a non-club Marriott property. I would definitely stay here again in the future.
Read more
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kellykorine wrote a review Jul 2020
1.0 of 5 bubbles
We have been customers of BONVOY for years and have always had a great stay. We have literally stayed for months at a Residence Inn in NY while renovations were done on our home. That is why we were so shocked at our experience here. We checked in to the hotel for a 5 night stay. In the middle of the night, a roach crawled onto my pillow and into my hair. I did not sleep all night. In the morning we spoke to the front desk, and while apologetic, the response was only that they were sorry and would have housekeeping pay more attention to the rooms. Not exactly confidence building in the era of COVID. We paid for the night, and promptly booked another hotel. Very disappointed.
Read more
Date of stay: July 2020
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded Aug 7, 2020
Dear kellykorine, Thank you so much for your feedback. I wanted to apologize for the unfortunate stay you experienced while at our property. We are often commended for our cleanliness and attention to detail, especially during these times of escalated tension amongst the average traveler. Again, my apologies and I will be following-up on your concerns with my team. Sincerely, Scott A. Laura
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
Answer from Chris B
Auburn, Maine
Hello Intimidat, Residence Inn holds their Social events every Monday, Tuesday and Wednesday from 6:00pm to 7:30pm Thanks for the question.
Answer from Chris B
Auburn, Maine
Hello Tarungupt, Our location does not offer a shuttle service, mainly because we are a 45 minute drive from the Portland Jetport. We do however have several taxi services that our staff could recommend and arrange for you.
TravelGirl33308 wrote a tip Jun 2024
Boca Raton, Florida76 contributions38 helpful votes
5.0 of 5 bubbles
"Don’t miss the breakfast - above and beyond what we expected - say hello to Ann!!"
Read full review
Michael C wrote a tip Jun 2024
4 contributions
5.0 of 5 bubbles
"The Best! "
Read full review
redsox4life wrote a tip May 2024
Dartmouth, Massachusetts13 contributions14 helpful votes
5.0 of 5 bubbles
"Room 425 is very nice"
Read full review
KRW1970 wrote a tip Apr 2022
Isla Mujeres, Mexico27 contributions29 helpful votes
5.0 of 5 bubbles
"Ask for a room that doesn't face the primary road due to noise. If you want an oven, you need a corner suite."
Read full review
Wendy P wrote a tip Jan 2022
Naples, Florida273 contributions139 helpful votes
4.0 of 5 bubbles
"Ask for 4 th floor noise above can be bad."
Read full review
…
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PRICE RANGE
$133 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn auburn hotel auburn
LOCATION
United StatesMaineAuburn
NUMBER OF ROOMS
100
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RESIDENCE INN AUBURN

Frequently Asked Questions about Residence Inn Auburn
Which popular attractions are close to Residence Inn Auburn?
Nearby attractions include Republic Jewelry & Collectibles (0.7 miles), Norway Savings Bank Arena (0.4 miles), and Family Time Dine & Play (0.3 miles).
What are some of the property amenities at Residence Inn Auburn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Auburn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Auburn?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Residence Inn Auburn?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Auburn?
Conveniently located restaurants include Heidi's Brooklyn Deli, George's Pizza, and Lotus Restaurant.
Are there opportunities to exercise at Residence Inn Auburn?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn Auburn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Auburn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Auburn offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Is Residence Inn Auburn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.
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