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Quality Inn

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Quality Inn
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Killeen, Texas
1 review
2 of 5 stars Reviewed May 13, 2016

The door to the room got stuck at a 45 degree angle. It seems as though the room wall is settling and the door stops where the flooring is level. The room smelled moldy, I really didn't feel like moving to another room, or hotel after 12 hour work days. The staff was friendly enough. The breakfast was horrible powdered... More 

Helpful?
Thank brentb320
Jay S, Front Office Manager at Quality Inn, responded to this review

Mr Brent, We are sorry to Hear about your issues, we can only correct things if they are brought to our attention. Ours is an out door property, doors have rubber seals to keep insects etc out and hence the rubbing or holding of door to the carpet, unlike a regular interior door. Our scrambled eggs are bought from US... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2015 via mobile

This property stinks but the towel policy should be reported to the Better Business Bureau. I used a towel to wipe mud from my dress shoes and was charged $15 on my credit card. This is a scam. Bleach and hot water will clean towels. DO NOT STAY HERE!

Helpful?
1 Thank Travelin-man000000

Travelers are raving about these Alexandria hotels

Lake Charles, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 8, 2015

Horrible place to stay. We came in for a weekend stay to play baseball and stayed in a "suite". Carpet was so old and sticky that I wouldn't let my children take there shoes off. Tube TV, musty smell, wet window with mildew, people fighting outside overnight with a lady crying and screaming, pool neglected, obviously I could go on.... More 

Helpful?
1 Thank Aimee A
Shreveport, Louisiana
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 6, 2015 via mobile

If you're in a bind, it is an okay place. Avoid the Evan guy. The guy needs training in customer service. This whole strip of hotels seems unsafe except for the Holiday Inn Express and Candlewood Inn and Suite.

Helpful?
Thank Dazir
Baton Rouge, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 25, 2015

Pros: Great staff at the front desk, welcoming appearance in the front lobby, decent breakfast selection, quickly helped me with check-in/check-out process. Cons: The carpet looked as if it hadn't been vacuumed (Room 122), the shower head needs to be replaced or thoroughly cleaned, the rack was missing in the mini refrigerator, there was a dried booger on the wall,... More 

Helpful?
Thank MsVal80
1 review
3 of 5 stars Reviewed October 3, 2014 via mobile

Had a little smell when i first walked in. It was clean though. The only really good thing about the stay was the mirror in front of the bed. They charged my card an exra 10$ than my tripadvisor total. Housekeeping tried to come in while we were still sleep. Put his key in and tried to barge in but... More 

Helpful?
Thank Demetrius V
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 16, 2014 via mobile

let me start by saying I am an elite diamond member this is my 117th stay this year at a choice property checking into this hotel with a reservation was slow going it was Wed July 17th1130 p.m. Not many cars in the parking lot being A Elite diamond member on slow nights most properties will upgrade you for free... More 

Helpful?
3 Thank Meneely
Leesville, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 15, 2014

I wouldn't let my dog stay here! My husband and I stayed here in January and it is the dirtiest hotel we have ever stayed in! The tub had a ring of dirt in it. Actual thick lint was coming out of the vents in the bathroom. The towels smelt like smoke and had hair on them. The microwave had... More 

Helpful?
2 Thank monica p
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 26, 2014 via mobile

Room 1: Doors do not close properly, so we arrived to an open door which did not require our keycard to open. 3 towels in bathroom, 1 big towel & 2 1/2 towels, no face towels whatsoever.... No liners in trashcans…. Arrival time 3:00p and housekeeping is still cleaning rooms!!!! Room 2: Room looked like a tornado hit it…. So... More 

Helpful?
1 Thank MzKryptonite
Tullahoma, Tennessee
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 23, 2014

Stayed 3/6 room 209. Found the bathroom heat lamp on the vanity and the switch box covered with duct tape. Couldn't get hot water for shower. Too tired to mess with it. At check out was told room " was back on the repair list the prior evening and should not have been used", but because we did not complain... More 

Helpful?
1 Thank Ron M
Questions? Get answers from hotel staff and past guests. Ask a question

30 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms

Additional Information about Quality Inn

Address: 3010 N Macarthur Dr, Alexandria, LA 71303-4142
Location: United States > Louisiana > Alexandria
Price Range: $63 - $92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn Alexandria
Alexandria Quality Inn
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