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Holiday Inn Express Hotel & Suites Alexandria

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Holiday Inn Express Hotel & Suites Alexandria
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107 Reviews from our TripAdvisor Community

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Showing 106: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago via mobile

Over-all the place is not terrible. The hotel is going for a resurfacing but needs a extensive face lift. The lobby has new modern furniture, but the elevators and hallways are shabby, not chic. The mattress are low end and the air conditioning was off in the room. The room smelled stale but after the filtration was turned on it... More 

Helpful?
Thank A TripAdvisor Member
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking time to comment on your stay. We do apologize about our renovation going on. We do hope you will stop by and see our total renovation on your next trip to Alexandria. More 

Rochester, New York
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 29, 2016 via mobile

I stayed here for ten days in early June. Yes, it was under construction, I get that. I was on one of the floors that was completed and it was disgusting. I stay in a LOT of Holiday Inns. I'm platinum and will continue to stay in Holiday Inns. This one was by far the worst. It wasn't even that... More 

Helpful?
Thank willchelle
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

I do apologize for the issues mentioned in you comments. I have spoken with all employees and let them read them. We are working to make sure that these things do not occur again. More 

Travelers are raving about these Alexandria hotels

Denton, Texas
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed March 13, 2016

Clean and comfortable all the way around. Excellent beds. Breakfast included turkey sausage, which was a pleasant surprise for this person who does not eat pork. Updated furniture. This hotel does not have a restaurant or bar, but both are within easy driving distance, and the staff is friendly and helpful with directions and recommendations. In fact, they seem to... More 

Helpful?
Thank ArtGlassEnsembles
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for your comments on your stay. We are always so happy to hear that your stay was enjoyable. We do hope to see you on your next trip to Alexandria. More 

Mountain View, California
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 18, 2016

Stayed one night on our way to New Orleans. The receptionist, Liza was very friendly. Rooms were clean and bed was comfortable. Breakfast was good. Hotel was conveniently located near restaurants. Only concern was the bathroom had mold or mildew in the shower area and the water drains slowly in the shower.

Helpful?
Thank dgnr77
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay with us. I do hope on your next trip to Alexandria you will give us another try. More 

Chester, United Kingdom
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed January 23, 2016

Booked for business trip. Holiday Inn Express is usually a safe best with consistency. Got generally what I expected. Very roomy with both 40" facing bed and 32" facing settee, LCD's. Bathroom was OK - nothing special. Little food area with granite work surface microwave, fridge, coffee maker was a nice touch. Very big king size bed with lots of... More 

Helpful?
Thank Cloudman2u
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for taking time out of your schedule comment on your stay. We do appreciate your input as this is how we know where we know what areas need to be addressed. I do hope you will give us another try on your next trip to area. More 

Dallas, Texas
Level Contributor
29 reviews
4 hotel reviews
3 of 5 stars Reviewed January 19, 2016

I stayed at this hotel as an overnight stay before going on to New Orleans the next morning. The bed was really firm, and I like a really soft mattress, did not get a good night's rest. It hotel appears to have had some upgrades, which were nice, but you could tell that some things had gone undone. The bathroom... More 

Helpful?
Thank Cutiepie787
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay with us. I do apologize for the mattress being firmer than you like. It is your comments that let us know where improvements are needed. We do hope you will give us another try on your next trip through Alexandria. More 

Crestwood, Kentucky
Level Contributor
222 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed January 1, 2016

I have stayed here before in previous trips to Alexandria and am generally pleased with this hotel. This hotel ranks in the upper half of all Holiday Inn Express Hotels in which I have stayed. The rooms are showing a bit of age but the internet works well and breakfast tasted good. The hotel staff were friendly and helpful.

Helpful?
Thank Robert K
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you very much for taking time to comment on your stay. It is always good to here that our guest enjoyed their stay. We do look forward to your next visit to Alexandria and look forward to seeing you. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

This property is ok. Everything I expected. The female desk clerks seemed a tad entitled or just kind of flippant. I asked for a toothbrush and got an answer of "we don't have any." Not rude, just kind of ... meh. Not sure how to describe it. Kind of no frills. What you see is what you get. Don't expect... More 

Helpful?
1 Thank Kristian R
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay with us. Your comments are the way we know where improvements and extra training are needed. I do apologize and I do hope you will give us a chance to make it up to you. More 

Texas Gulf Coast, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 25, 2015

I've stayed here 3 times previously. No more pretty bedspread, bathtub drain drained slowly and had to stand in water while showering, ring in toilet. Upon leaving the first morning I looked around the reception area for the water bottles that were once offered. The younger girl with black hair, came out to the desk and I asked, "Do you... More 

Helpful?
Thank 109kat
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for commenting on your stay. I do apologize for the issues you had while staying with us. These matters will be addressed and decisions with be made concerning extra training for our staff. I do hope you will reconsider and continue to stay with us when in Alexandria as we do value your loyalty as a valued guest. More 

Memphis, TN
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Upon arrival, the woman that checked me in was very courteous and polite and took the time to explain everything to me. She mentioned that there was some type of welcome reception available for guests, but I did not get the chance to check it out. This hotel had only one elevator due to the fact that there were only... More 

Helpful?
Thank MoPorter
Walterene L, General Manager at Holiday Inn Express Hotel & Suites Alexandria, responded to this review

Thank you for taking the time to comment on your stay. We do appreciate you choosing us and we do look forward to your next trip to Alexandria. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alexandria LA Hotel Near Popular Attractions and Businesses You will enjoy a relaxing stay at the Holiday Inn Express Hotel and Suites of Alexandria, Louisiana, conveniently located three miles from Alexandria International Airport (AEX). Lodging at our Alexandria Airport hotel puts you in close proximity to local Louisiana attractions and businesses. The whole family will love staying at our Alexandria Holiday Inn Express which is just three miles from the Alexandria Zoo. After visiting more than 600 animals, immerse yourself in the beautiful, local works permanently exhibited at the Alexandria Museum of Art. Those who enjoy the outdoors can spend time, three miles from this Alexandria hotel, at the Kisatchie National Forest. Are you in town on business? Don't settle for just any hotel in Alexandria when you can lodge at our hotel, conveniently located near Rapides Regional Medical Center, Union Tank, St Francis Cabrini Hospital and Proctor & Gamble. Also, our Alexandria Airport hotel offers 650 square feet of meeting space, so you can host on-site meetings. We also provide copying, faxing, and printing services. Our Alexandria Airport hotel cares for you by offering free high-speed Internet access and a complimentary hot breakfast bar. You can unwind in the Fitness Center or swim in the outdoor pool, and enjoy a good night's rest in our triple-sheeted beds. Call today for our Alexandria hotel's rates. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Alexandria

Address: 2340 N Macarthur Dr, Alexandria, LA 71303-4219
Location: United States > Louisiana > Alexandria
Price Range: $113 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Alexandria 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Holiday Inn Express Alexandria
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