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Courtyard Alexandria

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Courtyard Alexandria
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112 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Dallas, Texas
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a nice hotel to stay in, while in Alexandria, La. We stayed for two nights. The only problem we had - Our room did not get cleaned on our first night of stay. We was visiting with friends and was to meet them at 11 a.m. the next morning. The cleaning person (Spanish woman) knocked on our door... More 

Helpful?
Thank Ann J
Dry Prong, Louisiana
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 10, 2016 via mobile

We are staying here for the weekend. The check in was a little fender bender possibly because of new staff at the front desk. But as soon as I got the manager to look in the mater, one fine young man Matthew Slater just simply made everything wonderful. The hotel is nice, wonderfully located, all the bells and whistles are... More 

Helpful?
Thank Tapas S
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. Your warm comments are very much appreciated. As always, thank you for staying at the Courtyard Marriott located in Alexandria, LA. Sincerely, Samuel Kyles Assistant General Manager Courtyard Marriott More 

Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2016 via mobile

I joined my husband on a team building business trip the weekend of the dragon boat races , & we stayed at the courtyard. The hotel is very clean, modern and comfy beds. The staff was friendly & whenever we return to the city we will definitely be staying here.

Helpful?
Thank ALHaygood
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. It is always a pleasure to share great comments like yours with my staff. As always, thank you for staying at the Courtyard Marriott located in Alexandria, LA. Yours in Hospitality, Samuel Kyles Assistant General Manager Courtyard Marriott (AEXCY) More 

Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

The hotel staff was very helpful and friendly. Our room was a little dated, but it was very clean. We stay in Alexandria often when traveling to Gulf Shores Alabama. This is by far the one of the best hotels in Alexandria we have stayed in. I would definitely recommend it.

Helpful?
Thank stephen k
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. I have shared your great comments with my staff. We take great pride in serving our guest with enjoyable accommodations. As always, thank you for choosing to stay at the Courtyard Marriott located in Alexandria, LA. Yours in Hospitality, Samuel Kyles Courtyard Marriott (AEXCY) Assistant General Manager More 

San Jose del Cabo, Mexico
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 29, 2016

Visited Alexandria, Louisiana to visit family and chose Courtyard Alexandria based off reviews and location. The staff was friendly and the rooms were clean. I enjoyed the private balcony and side entrance & exit door. Just wish there was a Jacuzzi. On a side note...The elliptical machine may need servicing...It was louder than my head phones while in use. It... More 

Helpful?
Thank CaboMichelleQ
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for your kind comments. I will share your comments with David and the rest of the staff to keep taking great care of the guests. We hope to see you again. Samuel Kyles Assistant General Manager Courtyard Marriott Alexandria (AEXCY) More 

Level Contributor
8 reviews
3 of 5 stars Reviewed April 17, 2016 via mobile

Friendly and gracious staff greeted me and even provided laundry soap, which was a very welcome gesture. The bed was half-crushed, probably needed to have the mattress turned a month ago. The bistro provides limited fare and relatively expensive prices. Breakfast was a re heated premade sandwich that cost 8 dollars.

Helpful?
Thank Jack W
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. We would like to apologize for the condition of the mattress, and the less than exceptional quality provided by our Bistro. I can assure you that each department has been advised of this issue, and we are working hard to correct these issues. Yours in Hospitality, Samuel Kyles Assistant General Manager More 

Austin, Texas
Level Contributor
107 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 15, 2016

New hotel with clean, fresh rooms with lounge area, desk, fridge and microwave. Really nice outside area with pool and lounge area around a fire pit. The hotel has a restaurant for breakfast and dinner plus a market for snacks. Also shops and restaurants nearby. Staff is really friendly and helpful. Really recommend this hotel for everyone staying in Alexandria.

Helpful?
Thank Malin D
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. We are always excited to receive such great reviews such as this one. Our staff tries it's best to provide exceptional service to all of our guests. Yours in Hospitality, Samuel Kyles Assistant General Manager More 

Bryan, Texas
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 22, 2016

This is a nice place to stay in Alexandria. The room was very clean and the beds were comfortable. The staff was friendly and helpful when I had a problem with my room key. Breakfast could be ordered and there was a bartender on duty.

Helpful?
Thank msroy616
Samuel K, Assistant General Manager at Courtyard Alexandria, responded to this review

Thank you for responding to our survey. We are glad that you enjoyed our hotel. We are always looking to please our guests. I will share your comments with my staff, and we will continue to provide the best possible service. Yours in Hospitality, Samuel Kyles Assistant General Manager More 

Cleveland, Ohio
Level Contributor
82 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed March 8, 2016

Everything you would expect from a Courtyard. I gave this property 3 stars not because of anything poor about the property, just that it is what it is. Rooms were clear, comfortable, and had good work space. The staff is very friendly and helpful. The only downsides to this property were: 1. as with all Courtyards, very limited dining options... More 

Helpful?
Thank khonkaen
Karen O, General Manager at Courtyard Alexandria, responded to this review

We are happy to hear that you felt that our Courtyard is good for business! We do value our Marriott loyal guest. We show our appreciation by providing a welcome gift for our platinum guests and also provide non platinum guest with a complimentary bottle of water upon request. We appreciate your feedback and hope that you will come back... More 

Washington DC, District of Columbia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 2, 2016 via mobile

Stayed two nights at the Alexandria location on McArthur. The staff was fabulous and extremely accommodating. We were very pleased with our room. The hotel is very well maintained. The staff went out of their way to accommodate us. It was one of the best experiences I have had in a Marriott.

Helpful?
Thank CSK67
Karen O, General Manager at Courtyard Alexandria, responded to this review

It's great to hear that you had such a great time with us here at the Courtyard by Marriott in Alexandria! We love taking great care of our guests by having clean rooms, being friendly and going the extra mile. We hope to see you again! Thanks, General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you're looking for hotels in Alexandria, LA, you'll love the stylish new Courtyard Alexandria. Our Louisiana hotel is next to Alexandria Mall and minutes from LSU-Alexandria. We're also close to Proctor & Gamble, Christus St. Frances Cabrini Hospital, and CLECO, as well as attractions like the Alexandria Zoo, England Airpark, and Riverfront Center. Our hotel features free Wi-Fi and high-speed wired Internet access, plush bedding, ergonomic work spaces, 32" flat-screen TVs, and mini-refrigerators in every room and suite. Our modern, open lobby boasts a meeting space, business library, and 52" GoBoard touch-screen TV. The Bistro offers delicious breakfasts and dinners, as well as beverages from Starbucks and our full bar. Eat. Drink. Connect. Burn calories in the fitness room or simply relax in our sparkling pool. Planning an event? Let us know - our largest space hosts up to 40. Our Courtyard hotel by Marriott offers style and service that few Alexandria, LA hotels can match - so make a reservation today! ... more   less 

Additional Information about Courtyard Alexandria

Address: 3830 Alexandria Mall Drive, Alexandria, LA 71301 (Formerly Courtyard by Marriott Alexandria)
Location: United States > Louisiana > Alexandria
Price Range: $132 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria 3*
Number of rooms: 96
Reservation Options:
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