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Courtyard by Marriott Panama Multiplaza Mall

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Traveler (211)
Room & Suite (70)
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Certificate of Excellence
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Certificate of Excellence
Courtyard by Marriott Panama at Multiplaza Mall is the only hotel within Multiplaza complex in Panama City, Panama. At Multiplaza Mall guests will find more than 350 venues such as department stores, boutiques, movie theaters, restaurants, coffee shops and the best nightlife in Panama. This hotel is located at the heart of the entertainment and business center of Panama City, next to Torre Las Americas corporate center and Punta Pacifica Hospital. Just a few minutes away from the hotel you will find Costa del Este Business Park and Tocumen Airport. Hotel amenities include room service, sushi bar, coffee shop, a fully equipped fitness center, outdoor pool and business center. All rooms feature 40" LCD TVs, free Wi-Fi internet with streaming speed access, sound proof windows, 300-thread count Egyptian cotton linen sheets and more. The Panama Canal, Causeway of Amador, Casco Antiguo and other attractions are at your fingertips when you stay with us.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
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HOTEL STYLE
Quiet
Mid-range
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1,025Reviews
270Photos
14Q+A
100Room tips
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Popular mentions
We visited Panama recently and stayed at this hotel for a couple of days. The hotel is situated in a nice part of the city within the Multiplaza Mall area. The hotel is very nice and the staff are very friendly and courteous. Housekeeping requests were answered promptly. Since
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Very Convenient to a lot of the sites and it’s at the Mall, so plenty of places to eat and shop if you don’t want the Hotel Food. It’s about 25 minutes from the Airport and the same distance to the Canal. Very Safe area. Staff is very Friendly and Accommodating. Have stayed here
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Review collected in partnership with this hotel
Response from Floribeth G, Director General at Courtyard by Marriott Panama Multiplaza Mall
Responded 3 weeks ago
Dear alg1950 Thank you for sharing your recent experience with us. I feel very happy that your experience was pleasurable. We felt overjoyed when we received a positive survey based on our effort. I will share your nice comments with the staff. Again, thank you very much for reviewing our hotel. We will be happy to welcome you in your next trip to Panama. Regards Floribeth Gutierrez / GM
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The hotel is next to the shopping mall. It is very nice. However the building is old. It does not feel like staying at a Marriott because of the facility. The staff is very nice and friendly. There is no basic supplies, such as q-tips available.
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Review collected in partnership with this hotel
Response from Floribeth G, Gerente at Courtyard by Marriott Panama Multiplaza Mall
Responded Nov 27, 2018
Dear VYu Thank you very much for airing your concerns through this channel and letting us know of our shortcomings during your stay. Your feedback is very important for us. On the flip side, we are pleased to know that you find our hotel in a great location. Multiplaza Mall is in fact one of the most exclusive malls in the country and we are extremely close to the Americas tower, where many high profile companies have their Latin American headquarters. Again, thank you very much for reviewing our hotel. We always strive to achieve an excellent hotel experience. Only by receiving the comments of our valued customers, we can improve and progress towards our goal. Please don’t hesitate to contact me. Best regards,
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The staff was very attentive and courteous. We only stayed one evening but beware of the restaurant. I saw an employee cleaning the silverware by dabbing his finger on his tongue and touching it up before setting up table. Food was good.
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Response from Floribeth G, Director General at Courtyard by Marriott Panama Multiplaza Mall
Responded Dec 3, 2018
Dear 12catlady Thank you for taking part of your time providing us with this comment, this type of feedback helps us correct mistakes and avoid them in the future. We are working hard to retrain our restaurant team hoping that this type of situation does not happen again. Thank you very much for your comment and we hope to have you again hosted in our hotel. Best regards, Floribeth G. / GM
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We spent the weekend four friends, it was great, the rooms, the breakfast, the location near the mall, and most importantly the hotel staff.We left very early for a walk and were kind enough to give us a package of food for breakfast.
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Review collected in partnership with this hotel
Response from Floribeth G, Director General at Courtyard by Marriott Panama Multiplaza Mall
Responded Nov 9, 2018
Dear bellemarieacosta I feel very happy that your experience was pleasurable. We felt overjoyed when we received a positive survey based on our effort. Particularly I appreciate your great comments of our service. I will share your comments with the team. Once again thank you for taking the time to provide us with your valuable feedback. We will be happy to welcome you in your next trip to Panama. Regards, Floribeth Gutierrez /GM
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12345614
What kind of amenities were in the room? Shampoo, conditioner and hair dryer?
Hair dryer shampoo conditioner set of towels ironing board laundry bag yes they have laundry service a closet with a mirror tv with cable that is pretty much it
1 vote
I would like some details about the coin op laundry. Busy? Cost? Hours of operation? Thanks
This is a very good central location to do sightseeing. There is a pool and a gym, but I don’t know of any spa facilities in the hotel itself. You could check Multiplaza for day spa facilities.
1 vote
is there shuttle service to the airport ??
Dear Klaus Courtyard Panama at Multiplaza Mall do not provide shuttle service to the airport. We have an outsourcing company that provide our guest transportation. The cost from airport to the hotel will be B/33.00 for 1 or 2 people. If you requiered of any additional information, please get in contact with us. We will be glad to assist you. Best Regards,
0 votes
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Do the tour companies pick up at this hotel?
Dear Gatget111 We appreciate your interest in our hotel. There are different companies that provide tours in Panama City and make the pick you up at the main lobby of the hotel. Also, we have an external company of transportation that provide service to our guest and is available every day 24 hours. If you require of information about our city, please let me know and I will be glad to assist you. Best regards,
0 votes
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123
"provide q-tip please"
"regular double rooms"
"Two bottle of water would be appreacited"
"Very very clean and comfortable. "
"Ask for front rooms"
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12345620
PRICE RANGE
$98 - $264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard panama citypanama city courtyard
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
248
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