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The Westin Panama

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The Westin Panama
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438 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Mason, Ohio
Reviewed 2 days ago NEW

I enjoyed my two week business stay. Staff was friendly and helpful. Tip - 8th floor room I had during the first week had the hotel AC fans right outside my window, causing it to be noisy all day all night. Second week room was perfect (15th floor). I'd specifically like to thank Chiara who helped arrange my transportation via...

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Helpful?
Thank Reviewer676
Panama
Reviewed 1 week ago via mobile

My visit was exceptional, I highly enjoyed my stay. The pool was wonderful as well as the spa! My most cherished moment was at the restaurant with a phenomenal staff member named Holman, he spoke perfect English and I was delighted to have met such a astonishing young man! I definitely recommend The Westin.

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Thank mp7922
Minneapolis, Minnesota
Reviewed 1 week ago

I recently stayed at The Westin for 2 weeks for work. The major advantage this hotel has is that it is ideally suited for business travelers who have offices in Costa del Este. Other good features: Free internet, strong bandwidth, great selection of movie channels. It would be even nicer if they had Apple airdrop. The hotel is tied up...

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Helpful?
Thank BilalMasood
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Mr. Masood, Thank you for sharing your feedback on your recent stay with us. We are glad the hotel's location in Costa del Este was convenient for your business trip. On the other side, we are disappointed to hear there were some unfortunate events that tainted your overall experience. We have noted all the room details you mentioned to...

New Mexico
Reviewed 2 weeks ago via mobile

The staff is friendly, the food is very good, the rooms are clean and inviting and the location is just ideal. The view from the pool on the top floor is incredible and a great view of the city from my room!

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1Thank camilaniber
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear Camila, We thank you so much for sharing your review. Our guests comments are our best indicators and we are glad to hear our rooms, food and unique location made your stay a very pleasant one. We hope to welcome you in your next visit to Panama!

Reviewed 4 weeks ago via mobile

Great food - breakfast with good variaty and nice stuff (sometimes they forget to bring you what you asked though - it is codtant through many stays). Very good rooms, quite, modern enough, great view to the ocean. Reception is normally quick and stuff is friendly.

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1Thank Elena I
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you Elena! We appreciate your taking the time to share your review. It is wonderful to hear our front desk staff is always friendly and agile and that you enjoy our breakfast. Rest assured we will look into the details that could improve even more your stay. We look forward to your next visit!

Washington DC, District of Columbia
Reviewed November 4, 2016

The hotel's strong point is that it is very well situated, outside of the downtown of Panama City, so that getting to and from the airport is much easier. It is also a modern hotel, with very comfortable rooms and a well-equipped gym. However, the list of negatives is long and leaves one with the taste of possibilities if and...

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Helpful?
Thank JC P P
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear JC PP, We appreciate your taking the time to share your experience. We are glad your stay was comfortable and the location was very convenient for your travel. Please accept our apologies for the delay from our concierge in replying to you and for the long wait caused by a misunderstanding during check-out. We took immediate action to ensure...

Weston, Florida
Reviewed November 1, 2016 via mobile

Modern rooms, best personnel!... internet is decently fast. Very close from airport, best to schedule a flight in the morning so you go against the traffic (you don't want to be in the bottleneck, believe me...there is no way out).

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1Thank Miguel G
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you very much Miguel! We are very grateful to receive such a great review. Our staff is our pride and joy and we're delighted to hear they took care of you. We look forward to your next stay with us!

New York City, New York
Reviewed October 31, 2016

The staff at the hotel was helpful and very polite. I'm the Treasurer for the Brooklyn Guardsmen and we recently had a group of approximately 600 people at the hotel. I worked closely with Joyce Mines who was very responsive and accommodating. She went out of her way to ensure the required financial transactions were completed timely and properly. Joyce...

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Helpful?
Thank askrent60
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear askrent60, Thank you for sharing a review of your stay. We believe you may have mistaken us for our larger sister property by the beach but nevertheless we are delighted to hear your group event and stay went great!

Stockholm
Reviewed October 30, 2016

I have been using The Westin hotel several times and are never let down by them. Always a pleasent surprise. The price is fair for what you get. The rooms are nice and so are the bathrooms also. It is very well located. Don{t forget their breakfast, alsolutely perfect. I will be back.

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2Thank nicolla r
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Thank you Nicolla, It is a true joy to read your wonderful comments. Our Chef Juan Portales and his kitchen team are always eager to provide you with the freshest ingredients and local dishes for your morning pick me up. We're glad we have been able to deliver on your expectations during every visit and we hope to continue doing...

POS
Reviewed October 29, 2016

I have stayed in the Westin several times and it is an excellent hotel. It is within walking distance of our Panama offices. The rooms are large modern and clean. The staff is friendly and speak fluent English which is a real plus. There is a breakfast buffet each morning with excellent food, from fruit and yogurt to eggs, sausages...

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1Thank K N
Esteban U, Quality Assurance Manager at The Westin Panama, responded to this review

Dear KN, Thank you for sharing your comments with us and fellow travelers. We are pleased to hear our hotel has always been a superb stay during your visits. Our staff is dedicated to assist you with any need you may have during your trip. We hope to see you soon!

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Panama is ideally situated in Costa del Este, a premium lifestyle development with corporate offices, real estate projects, and recreational areas. Corredor Sur (Southern Corridor) connects this upscale area to downtown and the airport. Make time for a WestinWORKOUT(R) Fitness Studio session, a swim in the pool, or an indulgent Sensory Spa treatment. Eat well in the restaurant and snack bar. Inspire others in our meeting spaces that are complemented by a business center and an executive lounge. ... more   less 

Additional Information about The Westin Panama

Address: La Rotonda Avenue | Costa del Este, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range: $158 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Panama 4*
Number of rooms: 218
Reservation Options:
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Also Known As:
The Westin Panama Panama City
Hotel Style:
#3 Spa Hotel in Panama City
#5 Luxury Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Panama staff and other travelers.
6 questions
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Maryland
over a year ago
Panama
over a year ago

See all questions (6)

Questions? Get answers from The Westin Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“SPG floors are 'supposed' to be better. I was on it for two weeks. You cannot use the Exec lounge till your SPG Platinum.”
 of 5 bubbles BilalMasood, 1 week ago | Read review
“corner suites are large and sunny”
 of 5 bubbles anerig27, Oct 12, 2016 | Read review
“Per my conversation with other guest, perhaps you want to avoid rooms close to the elevators if you're sensitive to the noise.”
 of 5 bubbles MyTripsExp, Oct 12, 2016 | Read review
“Rooms on the left side from the entrance have a view to an office building”
 of 5 bubbles JulianF291, Oct 2, 2016 | Read review
“Choose a high floor for a better view”
 of 5 bubbles Pabis00, Sep 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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