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Gran Hotel Soloy & Casino

Avenida Peru & Calle 30, Panama City, Panama
Hotel amenities
1 room 1 adult
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Gran Hotel Soloy & Casino
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131 Reviews from our TripAdvisor Community

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Winterthur, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Bathroom was terrible: Wet floor because of leaking toilet and lots of hair everywhere. Also on the bed: lots of hair so that I doubt that the sheets had been changed. Not what I would have expected. Also wifi did not work. I did ask for a room with a view, but had none. Only positive point: There's a casino... More 

Helpful?
Thank ksturzi
Internacional
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Good new rooms,good location,good price,good food,near the best malls of the city,best restaurant,near casco antiguo,walking distance to cinta costera. Best hotel in the area,they are making good improvements to the hotel.

Helpful?
1 Thank Grup0
Diego D, Marketing Manager at Gran Hotel Soloy & Casino, responded to this review

Thanks for your comment about our hotel. We are really glad of hear what our customers say and we really appreciate your time to write the review. We are happy to hear that you enjoyed the stay with us. We are working everyday to try to achieve the best service to all our guests. We hope that you enjoy the... More 

Level Contributor
78 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

At this hotel I did find it weird, that the rooms on the ground floor had there windows looked and metal on them like you would imagine a prison cell to look like. The Breakfast was horrible. I would not recommend this place to anyone I'd rather pay more and stay in the Riu plaza!

Helpful?
Thank Colin W
Diego D, Marketing Manager at Gran Hotel Soloy & Casino, responded to this review

Dear Colin, I want to apologize in the name of the hotel for any problem you could find during your stay with us. We always try to give our best to our customers and trying to improve our service. Rooms are not in the basement, some of the rooms on the 2nd floor are close to the Casino's roof. For... More 

Travelers are raving about these Panama City hotels

San Jose, Costa Rica
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 20, 2015

Old, cheap hotel, rooms are not well taken care off and in very bad shape. All bathrooms have leaks and there is a very poor service from all the staff. Plus, it is located in a very bad neighborhood, even hotel staff recommended not to walk outside, but take taxi cabs!

Helpful?
Thank Marcela S
Diego D, Marketing Manager at Gran Hotel Soloy & Casino, responded to this review

Dear Guest, We are sorry to hear that you did not enjoy your stay with us and I would like to apologize on behalf of the hotel for any inconvenience you could had during your stay with us. We are working everyday to improve the hotel and our rooms and that is why all our rooms were recently renewed. We... More 

A TripAdvisor Member
3 of 5 stars Reviewed November 15, 2015 via mobile

Staff was very pleasant and helpful. Great views from the rooftop pool. Room was average for an aging hotel, very clean. Free breakfast was nice, especially for a taste of Panamanian fare. Location is pretty central to most things, had a rental car this trip, safe, locked, outdoor parking. Casino was a different experience as well, pretty fun.

Helpful?
1 Thank A TripAdvisor Member
Diego D, Marketing Manager at Gran Hotel Soloy & Casino, responded to this review

Dear Guest, Thank you for choosing us during your stay in Panamá and for taking your time writing this review of our hotel. We are always exciting to hear what our customers say to try to improve and be better every day. We hope to see you again. Sincerely, Diego Del Olmo More 

Rochester
Level Contributor
199 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
2 of 5 stars Reviewed November 26, 2014

Rooms: Spacious rooms but nothing like the hotel website. Marked furniture, lights not working, loose fittings. Bathroom / Water: Old style shower with dirty tiles but good water pressure and hot. Staff: Seemed fine but none of them spoke any English at all. Cleanliness: Not great, especially corridors. Room was clean though and linen fine. Food: Breakfast was okay but... More 

Helpful?
1 Thank lmelbourn
Panama
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 19, 2014

Good thing: Bed was comfortable for me-don't like too soft or too hard. Service was not great. If you speak english or not so good spanish, you are ignored. Parking lot is a couple of blocks and you have ask for a key to the dead bolt to get into the lot. Maybe OK if you don't need to get... More 

Helpful?
Thank stanvia
Cartago, Costa Rica
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 16, 2014

The hotel seems old, but not old fashioned... old. like there's no renovation since the 80's. The roof pool is very cool! I like the views and the clean area. but the rooms and the ambiance need an improvement. the casino is a nice place to spend your money on. and good food believe or not.

Helpful?
Thank Diego G
Corpus Christi, Texas
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 27, 2014

The service is good and the room is newly remodeled and clean. In an older part of the city but seemed fine.. Next to a Casino For the price a nice stay. The clerks want to be helpful, but we are not speaking very good Spanish.

Helpful?
1 Thank Barbara M
Port of Spain, Trinidad
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 22, 2014

On the 22-09-13, I and a Friend check inn at the Gran Soloy Hotel & Casino. We spend four nights and five days. On our arrival we received expeditious and friendly service. We were given a large double occupancy room with air condition, cable T.V, fridge, night bed lights, hot and cold shower. We had buffet style breakfast which was... More 

Helpful?
3 Thank DevBeharry
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