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Sercotel Panama Princess

Cancelon$42*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
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428 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Martinique
Reviewed April 17, 2015

I stayed 9 nights here during the Summit of the Americas. Reasonable rates and wonderful staff. My first room 807 smelled as though a fire had been extinguished in it. The odor made me feel sick. Changed to 707 and felt a lot better. Rooms are spacious and comfortable. Internet is not much good in the room. Enjoyed a copious...

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Helpful?
Thank Caroline P
Helsinki, Finland
Reviewed March 1, 2015

This hotel is difficult to find, taxis know it by it´s old name Sheraton Four Point. Breakfast is good, bed is good and I liked the pillows but room was very humid, it was like going to an old cellar, and the smell was like in a cellar. This was room 206. I arrived from rainy Boccas and hoped to...

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Helpful?
1Thank matkamaija50
RoCaDiLe24, Gerente at Sercotel Panama Princess, responded to this review

Dear Matkamaija50 good afternoon, Thank you for your comments, especially after travelling from Finland to Panama. Your feedback is well appreciated, we are going through a re-branding process with changes that involve improving our product and service, including upgrade in our wifi system. We are glad to hear you had a wonderful breakfast, bed and pillow experience. Panama city has...

Reviewed February 13, 2015 via mobile

A good hotel, nothing special and nothing more than a good hotel that won't pass to my memory for an excellent customer sercice. Gym was very basic and staff Never ever smile. Good location and Nice pool área though But nothing more than that. :-|

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Helpful?
1Thank Gustavo S
RoCaDiLe24, Gerente at Sercotel Panama Princess, responded to this review

Dear Mr. Gustavo Sánchez, We are glad to hear you like our pool área and priviledge location in the heart of the banking área of Panama City. Your comments are taken in consideration to continue working on our Quality Program. I hope in your next stay you can see better changes, Feel free to contact me for your next reservation...

Bournemouth, United Kingdom
Reviewed August 7, 2014

This hotel could be fantastic - the lobby area looks like the hotel should be much fancier than it is (especially since the walk in rate posted on the desk is about $300 per night!!) Sadly, it seems to be past its glory days and it's now just an ok hotel. No taxi driver could find it easily - partially...

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Helpful?
2Thank melonlegs
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped, agradecermos su visita a nuestro hotel, al igual que sus comentarios sobre nuestros servicios Saludos,

Almere, The Netherlands
Reviewed August 5, 2014

Had a comfortable stay in the Four Points, very nice people and nice environment, still it misses some charisma from the Sheratons, but the friendly and helpful staff compensate the lack of infrastructure.

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Helpful?
Thank JbringasD
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado Huesped, agradecemos sus comentarios sobre nuestro producto, gracias por su visita, le esperamos muy pronto. Saludos,

United Kingdom
Reviewed August 1, 2014

I have frequented the hotel for 7 years as it is attached to my office building, for meetings, client stays and I use there car service daily and bar or restaurant at least 3 times a week. Today I as passing through the hotel as I do every day and wanted to get a drink at the bar whilst the...

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Helpful?
3Thank andy00Panama
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped, gracias por cada uno de sus comntarios,los cuales nos ayudaan a mejorar cada dia. Esperamos tener la oportunidad...

Hong Kong, China
Reviewed June 15, 2014

I was worried because an associate had booked this for me and I went right on to tripadvisor to see how the hotel is. First off - it's worth noting that this is NO LONGER part of Sheraton/Starwood Group. It is, as the reviews mention, a bit old and rundown - but I wouldn't stop at that and judge it...

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Helpful?
Thank DiniTharani
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped,gracias por sus comentarios, fue un placer atenderle.

San Francisco, California
Reviewed May 28, 2014

I stayed in this hotel for two days. The decor is old, the carpet dirty, it needs a lot of changes. The location is good but they need to renovate the hotel and rooms. The hotel facilities are terrible. Also the taxis I took from the hotel were overprice, more expensive than the other hotel taxis on the area.

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Helpful?
Thank Jasmine B
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huésped: Agradecemos el tiempo dedicado por usted para darnos a conocer su opinión, lo cual nos ayuda a nuestro...

San Jose, Costa Rica
Reviewed May 28, 2014

hotel is well located in the Financial District but that is about where the positives end. furniture and bedding in rooms is old and had the appearance of not being well cleaned in a number of years. breakfast buffet had little selection, over-ripened fruit and terrible coffee. will only go back if there are no rooms available in any other...

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Helpful?
1Thank dmcccr
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado huesped: Agradecemos sus comentarios, los cuales nos ayudaan a mejorar constantemente nuestro producto. Saludos cordiales,

Denver, Colorado
Reviewed May 14, 2014

Clean hotel with good communications area for business to the states. I enjoyed breakfast before my days sightseeing. The area has many dining & bar options so I never tried the restaurant for dinner. Walking distance to 5 star hotels if you want spa treatments. Concierge was very helpful in booking last minute Canal excursions! Ten minute walk to the...

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Helpful?
1Thank Jamico99
Roberto D, General Manager at Sercotel Panama Princess, responded to this review
Google Translation

Estimado Huésped, lograr su entera satisfacción es nuestro principal objetivo, lo cual nos llena de orgullo el deber cumplido en...

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240 photos of this hotel

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
City Hotel ... more   less 

Additional Information about Sercotel Panama Princess

Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Location: Panama > Panama Province > Panama City
Price Range: $43 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
4 Points By Sheraton Panama
Four Points By Sheraton Panama Hotel Panama City
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City
Hotel Style:
#6 Best Value Hotel in Panama City
#10 Casino Hotel in Panama City
#20 Spa Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from Sercotel Panama Princess staff and other travelers.
13 questions
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Questions? Get answers from Sercotel Panama Princess staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a remodeled room, if available.”
stevel568, Apr 8, 2017 | Read review
“It's better to get a room located on the upper floors of the building. Such a great view!”
15larisam, Jan 17, 2017 | Read review
“Go somewhere else.”
michel2arcand, Nov 16, 2016 | Read review
“ask for a room with the view of the spiral building--amazing”
BernardB584, Oct 26, 2016 | Read review
“any room not street side...lots of horn blowing during the day”
chicagocap, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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