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Sercotel Panama Princess

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Sercotel Panama Princess
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354 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Panama City, Panama
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very disappointed with this hotel. The staff was great but many reasons why we would not stay again. The musty smell that everyone speaks of is completely accurate. We were told we would have wifi in our room but it did not work. The hot tub in the pool area was closed and there were no towels. We called down... More 

Helpful?
1 Thank michel2arcand
Atlanta, Georgia
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

We loved this hotel. Location is great. Staff is mighty friendly. Nightly rate is fair. Breakfast is delicious (and we loved being able to tell the chef how we wanted our omeletes or whatever egg variation of your choosing. Very nice selection of fresh fruits, juices, deli meat, breads... Room is comfortable and spacious.

Helpful?
Thank Ct P
St. Petersburg, Florida
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 26, 2016

Perfect downtown hotel and the staff is very helpful...Two bars with great service and walking distance to many cafes & rest. Rooms were comfortable and clean. The outdoor pool area is very relaxing and clean.

Helpful?
Thank Bernard B
Malaga, Spain
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 24, 2016

I have to thank the staff for helping me in finding a lost bag. Regarding the hotel, the breakfast could have much more variety althought the few variety is of good quality. Rooms and common areas are clean. I had problems every day with my key and I had to go down every day to activate it. Staff in general... More 

Helpful?
Thank Pedro358
Punta Chame, Panama
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 10, 2016

the hotel was hard to find with unfamiliar eyes .. i didnt see a sign to indicate that the hotel is in this direction but a little navigation and i found it... no valet parking ..so i had to park the car my self and go to front desk... only one employee working at check-in...!! but the rooms were very... More 

Helpful?
Thank chicagocap
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 18, 2016 via mobile

There are so many bad things were ahold I start? Maybe I'll start that in the reservation it say check in at 11:30 but the hotel say it's 15:00 - after asking nicely (raising my voice) I did get my check in on time. Maybe I'll start by saying that the rooms smell so bad and moist with mildew, the... More 

Helpful?
Thank Tomer S
SercotelP, Director General at Sercotel Panama Princess, responded to this review

Dear Mr. Tomer Receive a warm greeting from Sercotel Panama Princess Hotel. We appreciate your comments that contribute to our continuous improvement process. Sercotel Panama Princess have as main objective the satisfaction of our guests so we offer to you our apologies for your experience. We want to inform you that we are now under Sercotel Hotels brand, well known... More 

Travelers are raving about these Panama City hotels

Sydney, Australia
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 8, 2016

The hotel was easy to find, the rooms were very spacious and comfortable, the bathroom and dressing area was large. The internet in the rooms were really bad. We could not log onto or stay on for long periods of time. There were no bar facilities nor coffee making facilities. The hotel was next to a casino and lots of... More 

Helpful?
Thank LucilleCummings
Eindhoven, The Netherlands
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 16, 2016

A bit difficult to find, especially if you just arrive straight fromt he airport with a rented car (Panama city is a hard place to navigate in general ;-)). The rooms are absolutely good and comfortable. The breakfast is average, but I think that is a bit standard in and around Panama. Free parking.

Helpful?
Thank bart1968v
Level Contributor
47 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 21, 2015

An excellent price and very comfortable location, next to night life / entertainment centers. The hotel staff is cordial and welcoming. This was once the four points by sheraton, at this time could renew - but very good experience and price. Suggested.

Helpful?
1 Thank Federico D
San Diego, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed September 23, 2015 via mobile

Slow wifi. Hard to find due to no sign. Smells moldy. Loud casino. No coffeemaker in room - $2 for coffee! No cups or glasses in rook. Go to the Tryp instead. Same price with breakfast and much nicer.

Helpful?
Thank luxurylvrs
Questions? Get answers from hotel staff and past guests. Ask a question

164 photos of this hotel

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Spa
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Concierge
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
City Hotel ... more   less 

Additional Information about Sercotel Panama Princess

Address: Calle 53, Este Marbella y 5ta. B Sur | Edificio Worldtrade Center, Panama City 0833, Panama (Formerly Radisson Royal)
Location: Panama > Panama Province > Panama City
Price Range: $43 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sercotel Panama Princess 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Panama City
Four Points Panama City
Panama City Four Points
Panama City Sheraton
Sercotel Panama Princess Panama City
Hotel Style:
#9 Casino Hotel in Panama City
#21 Spa Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from Sercotel Panama Princess staff and other travelers.
4 questions
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Questions? Get answers from Sercotel Panama Princess staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else.”
 of 5 bubbles michel2arcand, 2 weeks ago | Read review
“ask for a room with the view of the spiral building--amazing”
 of 5 bubbles BernardB584, Oct 26, 2016 | Read review
“any room not street side...lots of horn blowing during the day”
 of 5 bubbles chicagocap, Oct 10, 2016 | Read review
“Try to get a room high up as you will have a good view.”
 of 5 bubbles LucilleCummings, Mar 8, 2016 | Read review
“I wouldn't know. I think basically all rooms are good.”
 of 5 bubbles bart1968v, Jan 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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