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Sheraton Grand Panama

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Traveler (295)
Room & Suite (292)
Pool & Beach (87)
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Overview
  • Excellent32%
  • Very good41%
  • Average17%
  • Poor6%
  • Terrible4%
Travelers talk about
“tennis courts”(11 reviews)
“las hadas”(5 reviews)
“club lounge”(8 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jun 3Jun 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (630)
There are newer reviews for Sheraton Grand Panama
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Traveler rating
106
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18
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106
143
72
30
18
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All reviewstennis courtslas hadasclub loungenice hotelbell stafffitness centerroom servicelatin americabreakfast buffethotel staffrestaurants and barscasco viejocasinocamaspanamacityconvention
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171 - 175 of 369 reviews
Reviewed October 18, 2014

We have stayed here over the past 8 years and their service, amenities exceed expectations and remain very conistent. We always elect to stay in an executive 2 room suite with access their club lounge. I can see how the bathrooms would be small in...More

Thank laurie c
Response from Jorge B, General Manager at Sheraton Grand PanamaResponded October 28, 2014

Dear Laurie c. Thank you for sharing your exciting review with us and for sharing your gratefulness; we will definitely share it with Felix, Juan, Raymond and our Sheraton Club staff. It is great to know the good things you found and the things you...More

Reviewed September 27, 2014

I had to change rooms because of the cigarrete smell, terrible. Old furniture, not very good at all. The breakfast was good, and the reception and concierge were helpfull. I complained and they were very good on solving everything and said that it will be...More

Thank Leleticiaa
Response from Jorge B, General Manager at Sheraton Grand PanamaResponded October 3, 2014

Dear Leleticiaa, Thank you for your feedback and taking the time to post a review. As our associates said, we will start our guestroom renovations and I am positive you will enjoy the new accommodations. It’s great to hear straight from our guest that they...More

Reviewed September 13, 2014

I stayed at the Sheraton in Panama for 1 night with my boyfriend as a stop over on our way to Trinidad and Tobago. We have always wanted to visit Panama and were surprised at how developed the city was upon our arrival. The hotel...More

Thank Steph S
Response from Jorge B, General Manager at Sheraton Grand PanamaResponded October 3, 2014

Dear Steph S., We thank you for your comments on you recent stay at our hotel. We value your feedback as we are always looking for better ways to improve our guest's experiences. Please accept our apologies for the room condition, your comments were immediately...More

Reviewed August 28, 2014

The hotel staff is very courteous and helpfull. However the staff in the restaurant is very indifferent and has difficulty with english. Unfortunately I do not speak spanish. The service was expeditious and the food tasted good.The rooms are comfortable however could use a refresh.More

Thank 700Dutchman
Response from Jorge B, General Manager at Sheraton Grand PanamaResponded August 29, 2014

Dear 700Dutchman, We appreciate your opinion and observations published on TripAdvisor – allowing our Management Team to extend accolades or improve our service. It’s always valuable to receive our guest’s feedback as a way to improve their experiences during their stay with us. Regards, Jorge...More

Reviewed August 22, 2014

I stayed at this property in August, and I would like to name club lounge staffs "Luz Gnzalez" and "Gabriel Misanda" for rheir great hospitality. They always responded to my inquiries promptly, fill the food up and get what I asked for.More

1  Thank Jefferson L
Response from Jorge B, General Manager at Sheraton Grand PanamaResponded August 27, 2014

Dear Jefferson L , Thanks for recognizing our associates through Trip Advisor. Your recognition to Luz Gonzalez and Gabriel Misanda is very much appreciated and we'll make sure their manager is aware of it. We hope to see you soon on your next visit to...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Tennis Court
Outdoor pool
Details
Price range
$98 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Panama City
#15 Spa Hotel in Panama City
#28 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$98 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Casino Hotel in Panama City
#15 Spa Hotel in Panama City
#28 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (295)
Room & Suite (292)
Pool & Beach (87)
Dining (49)
Amenities (24)
Family and Play Areas (7)
Business Center & Event Rooms (3)
Questions & Answers
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sherrydk_2000
July 26, 2016|
AnswerShow all 2 answers
Response from songbird76034 | Reviewed this property |
It's probably 30-45 minutes away. We were there for a wedding so they had hired a van to take us. You could probably do uber as well.
1
Vote
mikeV4764OB
June 27, 2016|
AnswerShow all 4 answers
Response from Sara P | Property representative |
Dear Mike Thank you for be interesting in our banquet service. Please call us 507-305-6565. Will be glad in send you the information. Best regards,
0
Votes
Room Tips
"View of the ocean and away from elevators"
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"Stay Club - use lounge!"
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"great views on the pacific side"
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"Don't stay here"
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