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Sheraton Grand Panama

Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
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465 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Rocklin, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Sheraton for five days with our two kids 12 & 15. The pool is great with and outdoor food menu so can eat poolside. The gym is the best I've ever seen in a hotel! The food is excellent. The rooms are nice and clean. This is a wonderful hotel but, it is not for kids.... More 

Helpful?
Thank evebowers
Montreal, Canada
Level Contributor
62 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 1 week ago

Room is great, well maintained, with wonderful and clean beds, sheets and pillows. Bathroom was updated, but shows it age in style. Shower works pretty well, but making it work demands that you get cold-wet prior to reaching desired temperature. Ammenities are so-so (could be much improved). Safe works fine and wardrobe has enough room. Air conditioning works fine, but... More 

Helpful?
Thank DKanada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

I want to commend Luz González concierge and Claudia Ospina in the executive área At the 14 floor for their outstanding customer service!! Always greeting us with a smile. They were awesome!!! They went above and beyond!

Helpful?
Thank Rita C
Mexico City, Mexico
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

In general an average hotel, a little bit old hotel good service in general, fast check-in and checkout processes. Important to mention that I asked for a checkout express and receive my invoice during the night under the door but I didn't receive it so I needed to come back to the lobby. Best things the restaurants, good breakfast will... More 

Helpful?
Thank Ricardo G
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Superb Sheraton, defiantly one of the nicest Sheratons I've been to in North America and Central America. The Sheraton Club for us Platinum SPG members was stunning, overall a great stay with an awesome view of the city and the Pacific Ocean.

Helpful?
Thank American B
Los Angeles, California
Level Contributor
90 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

As a platinum member of the StarWoods preferred guest they treated me beautifully and they upgraded my family to a gorgeous suite with amazing service. They also had an amazing fruit and cheese plate waiting for us! Such a great stay and buffet was amazing downstairs and Sheraton club was simply perfect! It's a paradise in the middle of the... More 

Helpful?
Thank 316gimmickst
Dallas, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

Claudia Ospina, Dixinia and Luz provided an excellent service while my group stayed at the Sheraton Grand Panama. Their service was outstanding and they went over their assigned responsibility to help us with our requests.

Helpful?
Thank lars16pr
Sara P, Manager at Sheraton Grand Panama, responded to this review

Dear Lars We want to say thank you for share your experience with Tripdadvisor. We are very glad to know that you enjoy your stay and that the service at the Sheraton Club was excellent. We will let them know about your comments and from all of us, Thank you again!!! Regards, More 

London, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is quite old and could do with an update. We had significant troubles checking in as the front desk spoke barely any English and our Spanish was limited (definitely not good enough for a situation where they could not find our reference number). The service overall was ok but could have been better.

Helpful?
1 Thank 990laura
Sara P, Manager at Sheraton Grand Panama, responded to this review

Dear Laura We want to say thank you for share your comments at Tripadvisor. We apologize for the inconvenience you have with our Staff at the check in and the service. Once again, please accept our heartfelt apologies for the inconveniences mentioned, and our gratitude for having helped us to improve. Kindest regards, More 

Barbados
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2016

Rooms very quiet and clean. staff very friendly and helpful. The only negative is the bathrooms are tiny which isn't an issue if you are alone on business. Bathroom wall is frosted glass which is very nice but would hamper privacy if you were sharing with someone other than your partner.

Helpful?
Thank Frances K
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2016 via mobile

Very reasonable prices, excellent service (even though there was a bit of a language barrier), they have a great little restaurant in the hotel, and it's fairly centrally located. I highly recommend it from the short stay we had with them.

Helpful?
Thank mykakatt
Sara P, Manager at Sheraton Grand Panama, responded to this review

Dear Mykakatt We want to say thank you for share your experience at Sheraton Grand in Tripadvisor. We are happy to know you enjoy your stay with us. Best regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Panama Hotel & Convention Center is a deluxe five-star hotel perfectly situated in the heart of Panama City’s business and financial district. Enjoy superb amenities and the proximity of Tocumen International Airport and the Atlapa Convention Center, which is located just across the street from the hotel. This luxury hotel in Panama City is surrounded by premier leisure attractions such as the famous Multiplaza Shopping Mall and the shops and restaurants of Old Panama. ... more   less 

Additional Information about Sheraton Grand Panama

Address: Via Israel y Calle 77 | San Francisco, Panama City 0819-05896, Panama
Location: Panama > Panama Province > Panama City
Price Range: $125 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Panama 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Panama City Hotel Panama City
Panama City Sheraton
Sheraton Grand Panama Panama City
Hotel Style:
#7 Casino Hotel in Panama City
#17 Spa Hotel in Panama City
#26 Luxury Hotel in Panama City
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