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47th St. & Uruguay Street walking distance to Balboa Avenue, Panama City Panama
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Traveler (861)
Room & Suite (539)
Dining (146)

About

#21 of 123 hotels in Panama City
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
The Waldorf Astoria Panama is conveniently located on Calle Uruguay, a vibrant street known for its entertainment and restaurants, and steps away from the financial banking center. This new hotel jewel features 248 guestrooms, suites and luxury residences as well as an array of culinary options to serve the most exquisite palates. Cozy meeting rooms can accommodate an intimate business gathering or a memorable social event. A spacious and comforting area awaits you at the Waldorf Astoria Spa, an oasis of relaxation adjacent to a large exercise area by Life Fitness and a shimmering pool where you will enjoy the beautiful sun rays. Your guests will certainly enjoy inviting facilities with sophisticated furnishings and an ample number of restaurants and activities within the hotel, as well as experience the sincerest definition of personalized service while living the True Waldorf Service, which aims to offer guests luxury attention during a memorable stay in Panama.
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Room & Suite (539)539
Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
Spanish
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
90Good for walkers
Grade: 90 out of 100
93Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
1,795Reviews23Q+A100Room tips
Traveler rating
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Popular mentions
NYViator wrote a review May 2020
New York City, New York115 contributions58 helpful votes
The Waldorf was nicely located in the heart of the business district but did not have an overly business hotel feel to it. There were plenty of vacationers. The decor is modern. The staff was friendly although not overly attentive. The pool area on a high floor was a delight. The standard rooms are on the small side but not tiny. I thought the breakfast buffet was a bit limited in choices but who goes to a hotel for the breakfast buffet. It was a nice, enjoyable place to visit in Panama City and recommended for anyone looking for a good centrally located hotel.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
1 Helpful vote
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Luvmakeup wrote a review Mar 2020
Chicago, Illinois15 contributions2 helpful votes
Hotel's Favorite
This is a very well appointed hotel, the staff were very nice. We had a few quirks with Amex fine hotel offer, first group of women said no up grade available but second manager found one. Room was lovely, however a slight odor, and furniture had cigarette burn marks, and shower heads dripped all night. Otherwise we were happy.
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Date of stay: March 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Gabriela G, Guest Relations Manager at Waldorf Astoria Panama
Responded Mar 17, 2020
Dear Luvmakeup, Thank you very much for taking the time to share about your recent stay at our hotel. We are very pleased that you found the staff to be very nice. We truly appreciate all your valuable comments, which will be used to take corrective measures. Thank you for choosing us and we hope to welcome you back in the not too distant future. Sincerely, Gabriela, Guest Relations Manager
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Eric wrote a review Apr 2020
1 contribution
We had a great experience at the Waldorf. Very friendly staff. Buffet breakfast was fantastic. Jose Rollizo provided exceptional service at breakfast, and his friendliness provide a great way to start the day.
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Date of stay: March 2020
Rooms
Location
Service
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Response from HectorPTY, Front Desk Team at Waldorf Astoria Panama
Responded Apr 15, 2020
Dear guest, We appreciate your wonderful comments on your experience on your recent visit to our hotel. We are happy to know that you experience our True Waldorf Service, and that Jose Rollizo was a very helpful on providing you with the best service. Best regards
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FTichy wrote a review Mar 2020
Manaus, AM2,279 contributions553 helpful votes
+1
The hotel doesn't feel very big. It is located in a quiet street with great location. The lobby is simple but elegant. Since it's not a very big hotel, it feels cozy. There were however some major issues during our stay, which left somewhat of a sour taste for our stay. It started during check in. It took 20 minutes to check in a room, way too slow when you have to check in 3 rooms and there is only one person doing the process. We had booked 3 Jr. Suites and when they gave us different room types, I knew something was wrong. I ckecked out the room and when back because they gave us a Deluxe instead of the Jr. Suite. Then Karla went on trying to explain that any room with ocean view and a bathtub was considered a Jr. Suite. I said that it wasn't what we had reserved and the "ocean view" was a joke since there were building in front of the hotel, and you could see very little of the ocean. Karla informed us that the supervisor was in a meeting and it would take a while, so we had to wait. If you pride yourself on customer service, this was the worst example of it. We had to wait because of a meeting, seriously!!!! (During checkout, Hector informed us that there were only 10 Jr. Suites in the whole hotel, so it became obvious that Karla was lying to us. The Jr. Suites are the "07" on the floor). After we waited a while, my wife started explaining the situation to Lille, the Concierge. Somehow she was able to find us a real Jr. Suite on the same floor of our original room, so we switched to room 1807. The room was clean and very good, with a few observations: - There are no sports channels on the TV. - There could be a small drawer bedside and not just a table. It's nice to put your things aways and leave it all organized. - There should be a door for the toilet. With the current layout, it is literally installing a door, which adds tons of privacy for the space. - Water pressure for the shower could be better. - Faucet to fill bath up is way too small. It took forever to fill the bathtub. On our first day we asked them to fix a couple of things that weren't working in the room (our stay was for 5 days), and by our checkout time nothing had been done. We had reserved the rooms with the breakfast package. I highly recommend this because it is way cheaper than paying each time. Our daughter was with us and they charged her US$ 15,00 for breakfast. The breakfast package for the room was for 2 people, so they charged her breakfast. I thought this was on the "cheap" side since a kid doesn't eat that much, and for the rates being charges , it felt "bush league". We had booked 3 Jr. Suites and they felt the need to charge a kid for breakfast, what can you do?! When you book a room at the Waldorf Astoria, you expect a certain level of service, and with this experience, it didn't meet the standard. Lille was great. She helped us with the room doing what Karla obviously could have done but refused to do it. Then helped us set up the tour and a couple other things. Every time we saw her she was always helpful. She is a great asset to the hotel. Karla on the other hand .... not sure if it's a lack of training or what, but it's unacceptable to take forever to check in a guest and then try to give them something less, and seemingly not care about it. I would probably try to stay at this hotel again, but would take a harder look at other places first. It's not cool when you feel like people are trying to take advantage of you, and that's how I felt.
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Date of stay: February 2020
Location
Service
Sleep Quality
2 Helpful votes
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Response from HectorPTY, Front Desk Supervisor at Waldorf Astoria Panama
Responded Mar 23, 2020
Dear FTichy, We want to thank you for staying in our hotel and for taking the time to write about your experience. Thank you for being our guest and for providing such detailed insight about your recent stay. Comments like yours are the ones that help us become better each day. Our hotel feels committed in sustaining high service standards and delivering excellent quality service and we regret to know that this time our hotel was not up to your standards. We express you our apologies for any inconvenience caused during your stay and despite these annoyed situations we hope you consider our property for your next stays in Panama. Best Regards Front Desk Team
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Maxxiiss wrote a review Mar 2020
Turku, Finland64 contributions57 helpful votes
I was here just for a quick visit Arrived early morning about 10 as a diamond i got very touchable welcome services and great warming services since i out the taxi. Bellboy/Doorman is very kind and great services that we start talking about city tour!!! Reception is helpful, kind, good in services for customer, any option she provided that i can choose. Room are excellent nothing to compare but just the view it might annoyed if you need beach front it might take normal Hilton but room hardware is perfect!!! All facilities all was close during COVID19 nothing open so no details about this! Check out services are great to food box is ready for you and they are really care about customer i got the warm sandwiches fruits and drink!!! Not so many hotel that gave you the warm sandwiches ,mostly just an breads or any juices!!!
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Date of stay: March 2020
Value
Service
Sleep Quality
2 Helpful votes
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Response from HectorPTY, Front Desk Supervisor at Waldorf Astoria Panama
Responded Mar 23, 2020
Dear Maxxiiss, We thank you for your wonderful review, We are happy that you experienced out True Waldorf Service, and enjoyed the installations. Regards Front Desk Team
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PRICE RANGE
$142 - $219 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
248
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Frequently Asked Questions about Waldorf Astoria Panama
Which popular attractions are close to Waldorf Astoria Panama?
Nearby attractions include Weil Art Gallery (0.2 miles), Don Rey Cigar (0.2 miles), and 8°58' Lounge (0.3 miles).
What are some of the property amenities at Waldorf Astoria Panama?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Panama?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Panama?
Yes, parking is available to guests.
What are some restaurants close to Waldorf Astoria Panama?
Conveniently located restaurants include Azahar Panama, La Posta, and Gaucho's Steak House.
Are there opportunities to exercise at Waldorf Astoria Panama?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Waldorf Astoria Panama have an airport shuttle?
Yes, Waldorf Astoria Panama offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Waldorf Astoria Panama located near the city center?
Yes, it is 0.8 miles away from the center of Panama City.
Are any cleaning services offered at Waldorf Astoria Panama?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Panama offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.