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#22 of 134 hotels in Panama City
Location
4.4
Cleanliness
4.6
Service
4.4
Value
4.3
2022 Travelers' Choice Best of the Best
Steps from the financial and entertainment districts, Waldorf Astoria Panama is showcased amongst an unforgettable Pacific Coast Skyline, where guests enjoy elegant, precise and personalized True Waldorf Service from arrival to departure. Luxuriate at our award-winning spa,, enjoy the tropical weather at the exclusive pool area, or indulge at our culinary venue: where invention meets the finest local products prepared with rare and exotics ingredients, techniques and influences.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Business Center with Internet Access
Conference facilities
Parking garage
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
Location
88Good for walkers
Grade: 88 out of 100
96Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
Contact
47th St. Uruguay Street Uruguay Street, Panama City Panama
Getting there
Rental CarsSee rental cars from $8/day
1939Reviews30Q+A100Room tips
Reviews
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For under 200 USD the best hotel value in several years at this property. The double queen bed room needed better lighting to read in bed, a shower head fixed so it would stay in place, and turndown service provided when it was requested, but the room was unbelieveably quiet, the staff was exceptional, the free breakfast superb, and I would go back for a few days of chillin'.
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Review collected in partnership with Waldorf Astoria
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded yesterday
633doug, Thank you for sharing your last experience in our property, we are so glad you enjoyed your time with us. See you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We would give this hotel 10 stars if we could- fantastic experience all the way around! Each staff member was super friendly and welcoming and truly happy that you were there. The doorman, front desk, housekeeping, pool bar staff and breakfast workers all were wonderful! The breakfast buffet is not one to miss- fresh flowers on the tables, coffee, tea, juices, tons of fruit, breads, yogurts, made to order omelettes, hot dishes , cereals , granolas - you name it was there and everyone was pleasant to help ! Room was clean and nice- plenty of towels and bottles of water to drink. Hotel was happy to store our bags even before we checked in while we were on an excursion. Upon arrival several days after dropping our bags they knew our names as soon as we arrived! Staff had great recommendations of a few places within walking distance of the hotel which were very good. We loved this hotel and plan to stay again next time we visit Panama City.. Do not hesitate to book a room here - you will not regret it - we loved it!!!…
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded Apr 25, 2022
Newnanga, Thank you for taking the time sharing your last experience our property. We always aim to be your home away from home. Our staff in always looking for ways to make each stay memorable. I will make sure to share you comments with our staff. Hope to see you soon. Massiel Rodriguez Front Office Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights for business. Great room, very well furnished. Small desk area, large tv, great bed. Bathroom was also nice (no tub) and had luxury toiletries. The hotel has a good gym and a small-ish outdoor pool. Breakfast was very good. Only downside of this hotel is that you don't get direct ocean views from your room. Found it to be very good value.
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded yesterday
Tq1894, Thank you for taking the time letting us know how was your last visit in our hotel, we always appreciate you feedback. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel, very upscale and relaxed environment. Friendly staff, and security is always present to ensure you have a safe trip (Flash did an excellent job to oversee the safety of the guest). Great breakfast buffet and excellent bar!. Cool rooftop pool.
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded yesterday
curtisw850, Thank you for sharing your last experience in our property, we are so glad our staff made you feel right at home. I will make sure to share your comments with the rest of our staff. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my second preview of this hotel. My first one was quite unflattering. At the time, I felt it was well deserved. When I arrived, I was very disappointed. I was put on the entire 13th floor and the my room both felt very damp and smelled musty. It was a bit overwhelming to me. I complained and staff did move me to a different floor, 16, room 1611. That floor was much better. More importantly, I was contacted the very next morning by the general manager, Ruben Ferreira who immediately worked to address every one of my concerns. Since that moment he and his staff have gone above, and beyond to make sure that all of my concerns are met and that my stay has been very comfortable. I cannot say enough wonderful things about Mr. Ferreira and his staff. Because of their attention and warm hospitality, I have revised my review from a one star to a four-star. I would stay here again on another visit.…
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great overnight stay. Great helpful staff. Beautiful lobby. Room was superb. Extra cookie treat was a surprise. Extensive breakfast! Nice pool area and fitness center. Great and safe location for walking around. Definitely recommend and would stay here again during another visit. Wish we could have stayed longer!
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded yesterday
737glynism, Thank you for your wonderful words, we are so glad you enjoyed your stay Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel’s location was excellent. We walked to many places because the 80% of the things that we wanted to do and see were nearby. The staff was a joy to work with any request that we had. The Concierge (Lilly) and security (Flash) made our stay a joyful experience.
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Date of stay: March 2023Trip type: Traveled with family
Room Tip: Nothing to suggest.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded 2 weeks ago
yankjones, Thank you for taking the time to share your last experience in out property, we are so glad thta you enjoyed your stay anda that our staff made you feel right at home. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I spent almost 2 weeks in Panama. We split our trip with the first 4 nights at the Waldorf, then 4 nights in Bocas Del Toro, and back to the Waldorf for the last 4 nights. The first portion was amazing. From check-in to the room to the staff, every part of our stay was great. Where a problem occurred was when we returned. Upon checking back in after being in Bocas for 4 days, we were informed that the pool would be closed for the duration of our stay. Even though we had just been there 4 days prior, we were never told maintenance was scheduled and the pool would be closed. Furthermore, upon being told there would be no pool available, the Waldorf did nothing to compensate us for the loss of the amenity…no discount, not even a complimentary breakfast. Since the use of a pool was a major part of our trip, we ended up changing our plans, checking out of the Waldorf and moving over to the Hilton. The last minute change cost us hundreds of dollars extra and was overall very disappointing. The Waldorf should have notified guests of the pool closure prior to arrival so guests could decide whether to change reservations or not.…
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Date of stay: February 2023Trip type: Traveled as a couple
Room Tip: The Condo suites are great. Highly recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
A great name like Waldorf Astoria sets a high expectation. If this were a regular Hilton or Marriott the hotel would have met expectations, but as a top brand no. The facility is worn, old carpets, outdated fancy pants maddening ‘90’s electric switches that don’t all work, outdated TV, WIFi 20mbs but kicked us off network frequently. Good bathroom amenities. Service was friendly and helpful, but not special. Dinner at the restaurant was poor. Lunch at the pool was average. Breakfast average. This is a hotel for a great sleep and solid experience. It was not a special experience worth a detour or much higher price. At $263 per night with taxes it was a fine value.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Massiel Rodriguez, Guest Services / Front Office at Waldorf Astoria Panama
Responded 2 weeks ago
PaulSEA1, Thankk you for taking the time to share your laste experience in our property, We are very disappointed that you did not ejoyed your time with us. Hope you come back soon and give us another chance.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Panama is beautiful, the people are kind, and the food is fantastic. Staying at the Waldorf Panama put a huge damper on my four day “relax and not lift a finger” vacation away from Chicago winter and life insanity. The staff was incredible (shoutout to Lille and Antonio), but read on for the myriad of issues I had. It was awful from the start. I booked a car to be at the airport when I arrived after a long flight. There was no one to be found, so I emailed the hotel (cellular wasn’t working) only to find the driver had a flat tire and they were sending a new car. I’d been waiting 25 minutes already, and while I know a flat tire can’t be controlled, the driver should have left for the airport sooner, that way, a secondary car could have been sent instead of leaving me in the cold with no notification. When I finally arrived to my room, there was no coffee for the machine and the overflow tray hadn’t been emptied leaving me with a full tray of dirty water, which made me wonder how clean the room was if this hadn’t been noticed. The duvet cover was literally on top of the comforter rather than in it, which is pretty gross. (This was fixed the second night without having to ask.) The paper on the phone with the directory was completely blank; there was a second phone that had problems connecting, but it at least had a directory. I also received notice the pool would be closed on Saturday (day 2 of my stay). I had a catamaran tour that day, so I didn’t mind. The restaurant was also closed for a private event that night, so I had no access to a pool and no access to the restaurant. Room service was available, and the food was fantastic, but why am I paying a full rate at a five star hotel with no access to the most important amenities? When I got home from the catamaran tour that day, I had yet another letter telling me the pool would be closed through the rest of my stay. At this point I am upset. My five star vacation was turning into a disaster thanks to Waldorf. I was given access to the Hilton hotel pool about 5 minutes’ walk away. However, the Hilton is a conference hotel and there must have been something going on because it was impossible to get a chair or a drink. The staff at the Hilton pool were absolute rockstars at dealing with the crowded pool. On day three, I came back from a “Monkey Island” tour (amazing!) to find that the hallways of my floor were being painted. They were very quiet and polite, so it wasn’t as much of a headache as I thought, but here I am again thinking I’m going on a five star vacation only end up in a 5-star hotel with no access to the pool, ongoing maintenance, a dirty room, and limited access to the restaurant. I wish I could’ve come home completely relaxed, but Waldorf made sure that didn’t happen. They offered 30% off 2/3 nights, which was 20% off my total stay. I appreciate the gesture, but it didn’t do much. A hotel with this many issues shouldn’t allow guests to stay or should tell them in advance so they can stay elsewhere. I am done with the Hilton brand.…
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Date of stay: February 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
PRICE RANGE
$177 - $257 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
248
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Claim Your ListingWALDORF ASTORIA PANAMA $185 ($̶2̶1̶4̶) - Updated 2023 Prices & Hotel Reviews - Panama City
Frequently Asked Questions about Waldorf Astoria Panama
Which popular attractions are close to Waldorf Astoria Panama?
Nearby attractions include Weil Art Gallery (0.2 miles), Alejandro's (0.2 miles), and 8°58' Lounge (0.2 miles).
What are some of the property amenities at Waldorf Astoria Panama?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Waldorf Astoria Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Waldorf Astoria Panama?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Waldorf Astoria Panama?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to Waldorf Astoria Panama?
Conveniently located restaurants include Azahar Panama, Hacienda Real, and La Strega Panama.
Are there opportunities to exercise at Waldorf Astoria Panama?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Waldorf Astoria Panama located near the city center?
Yes, it is 0.8 miles away from the center of Panama City.
Are any cleaning services offered at Waldorf Astoria Panama?
Yes, dry cleaning and laundry service are offered to guests.
Does Waldorf Astoria Panama offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Waldorf Astoria Panama?
The staff speaks multiple languages, including English and Spanish.