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The Westin Playa Bonita Panama

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Room & Suite (660)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“tierra y fuego”(51 reviews)
“playa bonita”(121 reviews)
“starfish grill”(38 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
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Rooms
Apr 29Apr 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,418)
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All reviewstierra y fuegoplaya bonitastarfish grilllow tidepacifica restaurantbilly jeanall inclusive packagekids clubbeautiful resortpools are greatocean viewall inclusive plangamboa toursa la carte restaurantspool areaships waitinglobby bar
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391 - 395 of 1,905 reviews
Reviewed April 1, 2017 via mobile

Very disappointed. The food was terrible, non alcoholic drinks$8.00 very overpriced. The staff could try a little harder to speak English. Everyday was a phone call to room service for wash clothes. I through out the body lotion as it was empty, they took it...More

3  Thank Marla L
Response from Patricia L, Guest Relations Manager at The Westin Playa Bonita PanamaResponded April 3, 2017

Dear Marla L, Thank you for taking the time to share your recent experience at our hotel. It is disheartening to know that some aspects of our hotel have fallen short of your expectations. I would like to assure you that your review will be...More

Reviewed April 1, 2017

Great hotel, food and customer service. The buffet was great.....the restaurants excellent! The fillet mignon from the steak house was cooked to perfection....and so tender! Marilyn who served us drinks by the pool, Masimo from the bar and Angel from the buffet provided excellent service...always...More

5  Thank Hazel M
Response from Patricia L, Guest Relations Manager at The Westin Playa Bonita PanamaResponded April 10, 2017

Dear Hazel M, Thank you for sharing your review about your stay, it´s always nice to know that you enjoyed your time at The Westin Playa Bonita. I´m glad our staff was able to help you during your stay, I will share your comments with...More

Reviewed March 31, 2017

The Westin PB is a high quality hotel that has very good service and well maintained grounds. We were greeted upon arrival by very friendly check-in agent and bellhop. Our room was on club floor with a balcony overlooking the Pacific, which we enjoyed very...More

2  Thank DoubleK13
Response from Patricia L, Guest Relations Manager at The Westin Playa Bonita PanamaResponded April 10, 2017

Dear DoubleK13, Thank you for taking the time to leave your comments, I am happy to read that you found our staff service very kind and ready to assist all our valuable guests. About your experience with the Asian food, I really appreciate your feedback,...More

Reviewed March 30, 2017

We were 14 people group for dinner on 25 and 26 March.the young girl name by LODY she work at pacific restaurant we all appreciate her service for us.she is very cute and awesome. thanks for her service..

1  Thank scg1952
Response from Patricia L, Guest Relations Manager at The Westin Playa Bonita PanamaResponded April 10, 2017

Dear scg1952, Thank you for your kind words and wonderful feedback. It’s nice to read good things about our associates being helpful and welcoming. Thanks for the recognition to LODY. We look forward to your next visit. Best Regards, PL

Reviewed March 30, 2017 via mobile

Overall, the hotel did not even come close to expectations set by its advertisements. The staff was very accommodating and professional. That was the only redeeming quality. The entire hotel was under renovation throughout the entirety of our stay. We were not given notice of...More

1  Thank TGFed
Response from Patricia L, Guest Relations Manager at The Westin Playa Bonita PanamaResponded April 1, 2017

Dear TGFed, Your feedback is essential for our continuous improvement therefore we sincerely appreciate the time that you took to write a review regarding your recent stay at The Westin Playa Bonita. Our goal is to provide our guest a flawless experience and unfortunately in...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Amenities
Top amenities
Beachfront
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Room Service
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Airport Transportation
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
$172 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Panama City
#3 Spa Hotel in Panama City
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
$172 - $258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Panama City
#3 Spa Hotel in Panama City
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveler (2239)
Room & Suite (660)
Pool & Beach (530)
Dining (253)
Amenities (136)
Family and Play Areas (27)
Business Center & Event Rooms (10)
Questions & Answers
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KeriannG
April 5, 2018|
AnswerShow all 2 answers
Response from Vijay K | Reviewed this property |
Food prices in the hotel are comparable to US/Canadian prices. Breakfast buffet is ~$25 per person. A la Carte between $15-25 per entree. We were offered an all inclusive price of $100 per person/day. We didn’t take it... More
2
Votes
LULU-Cest_La_VIE
March 11, 2018|
AnswerShow all 6 answers
Response from Janey M | Reviewed this property |
we had orange bracelets --no food delivered around pool area, no premium liquors---no Bailey's, no Crown Royal...one scoop of Ice Cream at the Ice Cream Parlour.....grey/platinum bracelets seemed to be the colour to get the... More
1
Vote
madammebaron
March 7, 2018|
AnswerShow all 2 answers
Response from Bob L | Reviewed this property |
yes
0
Votes
Room Tips
"For a super view, rooms from 8 floor and above."
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"Get a Club Level Room (Floor 18) to get free access to the Westin Executive Lounge"
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"Rooms on the north side are closer to the amenities"
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"We had 2 rooms, so upgraded one to a water view and it was worth it."
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