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The Westin Playa Bonita Panama

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The Westin Playa Bonita Panama
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2,295 Reviews from our TripAdvisor Community

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Showing 1,332: English reviews
Milan, Italy
Reviewed 2 days ago NEW

If you want to spend a week at the pool and enjoy an all inclusive holiday: this is your place. It is fairly far away from anything and it is super calm (which is a bit of a pitty as Panama city is pretty vibrant). It has a beach, but as many mainland panamanian beaches... it is pretty ugly and...

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Helpful?
Thank SimonDesmet
Gold Bridge, Canada
Reviewed 3 days ago NEW

We have two days left in Panama, but we wanted to review before we get back to our hectic lives. We want to thank everyone at the Westin Playa for an unbelievable holiday. Ayded our room was spotless and comfortable. The food was tremendous and plentiful. The Starfish restaurant was our favourite. The staff were very friendly and service was...

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Helpful?
Thank tlholden
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear tlholden, Thank you for sharing this wonderful feedback! We're thrilled to know that our team served you well and provided you with such a memorable experience. We'll be sure to share your comments with Gregory so he is aware of the positive effect he had on your stay. Once again thank you and we would love to welcome you...

Minneapolis, Minnesota
Reviewed 5 days ago NEW

We want to Thank all the staff that was there to make our time an exciting experience, and a unforgettable stay...Thank You Mayra ( supervisor),Evelyn (hostess), Restaurant Pacifica staff ( Nitzia, Balbino, Ismael, Francisco ) and the beach staff ( Eugenlio, Alexandra, Mitchel ), And a Special Thanks to Miriam Pinto ( front desk manager ) who had helped us...

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Helpful?
Thank mercynely
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear mercynely, We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated Our secret to having great associates is having wonderful guests staying with us. Thank you for recognizing Mayra,Evelyn, Nitzia, Balbino, Ismael, Francisco, Eugenlio, Alexandra, Mitchel and Miriam Pinto. I agree that they are an integral...

Oakville, Canada
Reviewed 6 days ago NEW

It was our first time in Panama.November 14 -24,2016. We like to visit new places.Last time was Costa Rica so it was given-we are going to Panama.The Westin Playa Bonita had good reviews. When we arrived late afternoon there was only one person working @ the check in counter. Since Transat doesn't really feed you, we decided to have a...

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Helpful?
4Thank ddkindesign
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear ddkindesign, We have received your feedback and we are worried of how disappointing your stay with us was. Your feedback has been shared with our Front Office Manager and F&B Director. They all shared your comments with their teams to improve the service to our guests. As our Management team is interested in setting corrective actions to give our...

Boquete, Panama
Reviewed 6 days ago NEWvia mobile

What a wonderful resort! Not overly crowded, great quality food and outstanding service! The rooms have great beds, big baths and are clean and well kept. I wished that I could have stayed longer. It is close to the city so really easy and away from the noise and pollution..really relaxing

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Helpful?
Thank paulbroen1123
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear paulbroen1123, Thank you for letting us know about your positive experience! We're delighted that you completely enjoyed your stay with us, and we really appreciate you letting us know. We can't wait to welcome you back on your next travel to Panama City. Best regards, PL

Raleigh
Reviewed 1 week ago

My wife and I arrived in late November to a hotel that lacked all the customer services you would expect from a world class hotel chain. The staff appeared unconcerned with any care of making the guest feel welcomed or accommodated. The staff did not notify us of the executive lounge closing. This would not have been an issue if...

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Helpful?
1Thank Patrick E
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Patrick E, Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at The Westin Playa Bonita. As a management team, we take all comments seriously and share them with our staff. Please accept our sincerest apologies for the poor first impression; This is definitely not the...

Toronto, Canada
Reviewed 1 week ago

We spent a week at Westin Playa Bonita from Nov 21 to Nov 28. This was an amazing vacation. The moment we arrived at the hotel our luggage was taken and we were ushered to the check in counter, this process was very speed and within minutes were in our room, Raul took us to our room and explained all...

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Helpful?
1Thank bmoh2016
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear bmoh2016, We thank you so much for having taken your time to share your experience at our hotel with us. We are truly delighted to hear that you enjoyed your stay with us and that you liked the service from our talented of our team. It is a pleasure to know that you enjoyed your birthday at the company...

Half Moon Bay, California
Reviewed 1 week ago

Our family of 4 ( 2 adults / 2 young daughters) had a really nice time staying at the Westin Playa Bonita 11/19-11/27/16. Despite the wet and soggy tropical rain filled week, we managed to lounge at the pool on 2 different semi-sunny days. The Westin has 5 pools to choose from and all next to the beach. During those...

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Helpful?
1Thank espintl209
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear espintl209, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all our guests have a rewarding experience at our hotel. We'll be sure to share your comments with all our staff, in special with Richard Santaro so he is aware of the...

Reviewed 1 week ago

Good place if you don't want to go far from the city. Hotel is expensive for what you get. Food quality is poor. Service is very good overall. I want to outstand the service I receive at the main restaurant from Mr. Ismael De Sedas. He was so kind and supportive that was the best from the hotel.

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Helpful?
Thank Arleides C
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear Arleides C, Thank you for sharing your feedback! We're thrilled to know that our team served you well and provided you with such a memorable experience. We'll be sure to share your comments with Ismael De Sedas so he is aware of the positive effect he had on your stay! We thank you again. We look forward to your...

Dallas
Reviewed 1 week ago

Room: Very spacious, functionally, and well appointed (Oceanview suite) Hotel appearance is luxurious and has great facilities. Unfortunately, the advertised events are not always executed. At the same time, staff is very friendly and accommodating. Pool are very clean and nice. Hotel is in a very quiet area of Panama City and is a 5$ uber ride away from downtown...

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Helpful?
1Thank FamilyTraveler47751
Patricia L, Guest Relations Manager at The Westin Playa Bonita Panama, responded to this review

Dear FamilyTraveler47751, Warm greetings from The Westin Playa Bonita. Thank you so much for taking the time to share your exciting experiences with us. We are more than delighted to hear that you enjoyed our facilities and services. It is a pleasure hearing that you enjoyed our rooms and experienced a relaxing sleep with the heavenly beds from Westin. We...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
The personification of the destination: Where natural serenity meets industrial glamour - Westin Playa Bonita Panama is strategically located alongside the Pacific Ocean, on a mile long stretch of golden sand on Playa Bonita Beach, surrounded by lush tropical rainforests, and a quick 20-minute drive from the metropolitan capital of Panama City. Nestled alongside the stunning Pacific Ocean, The Westin Playa Bonita is near celebrated sites like the Panama Canal's Miraflores Locks and just a 20-minute drive from Panama City, the exhilarating capital of the Republic of Panama ... more   less 

Additional Information about The Westin Playa Bonita Panama

Address: Road to Veracruz Km 6, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range: $163 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Playa Bonita Panama 5*
Number of rooms: 611
Reservation Options:
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Also Known As:
The Westin Playa Bonita Panama Hotel Panama City
The Westin Playa Bonita Panama Panama City
Hotel Style:
#6 Spa Hotel in Panama City
#9 Luxury Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Playa Bonita Panama staff and other travelers.
102 questions
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Questions? Get answers from The Westin Playa Bonita Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“inwould book an ocean view room next time to watch the tides.”
 of 5 bubbles tlholden, 3 days ago | Read review
“Not to close to the elevator,but get an ocean view.”
 of 5 bubbles mercynely, 5 days ago | Read review
“It is worth to have oceanview”
 of 5 bubbles ddkindesign, 6 days ago | Read review
“Rooms on the mountain side was very peaceful.but no balcony - we were on the 17th view was great.”
 of 5 bubbles bmoh2016, 1 week ago | Read review
“Ocean View is the nicest side of the bldg”
 of 5 bubbles espintl209, 1 week ago | Read review
5 of 5
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