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Jw Marriott Panama

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Traveler (2024)
Room & Suite (585)
Videos (1)
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About

#37 of 126 hotels in Panama City
Location
4.3
Cleanliness
4.6
Service
4.3
Value
4.1
2023 Travelers' Choice Best of the Best
Bienvenido al JW Marriott Panama, donde la elegancia contemporánea se encuentra con la sofisticación y el servicio excepcional. Ubicado en el corazón de la vibrante Ciudad de Panamá, nuestro hotel de lujo ofrece una experiencia única para viajeros. Desde habitaciones lujosas con vistas impresionantes hasta restaurantes de clase mundial que deleitan los paladares más exigentes, cada detalle ha sido cuidadosamente diseñado para brindar una estancia inolvidable. Nuestras instalaciones incluyen el restaurante Masi, el restaurante Azul, Bar Cava15, la mejor piscina infinita de Panama, un spa de clase mundial, gimnasio totalmente equipado y espacios para eventos que hacen del JW Marriott Panama la elección perfecta tanto para viajeros de negocios como para aquellos que buscan una escapada en la ciudad. Experimenta el lujo sin igual en el corazón de la Ciudad de Panamá en el JW Marriott. ¡Esperamos darle la bienvenida y superar sus expectativas!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Boating
Water sport equipment rentals
Children's television networks
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Shallow end in pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Rooftop bar
Walking tours
Kids pool
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Massage chair
Neck massage
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, Spanish
2,498Reviews32Q+A100Room tips
Traveler rating
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IraAllen wrote a review Apr 16
Vermont240 contributions68 helpful votes
PRO: Very good hotel on the water in Panama City. Some rooms are a bity funky but the suite we were upgraded to was great. Good staff. Nice concierge lounge. Terrific swimming pools. CON: A little dated can use a bit of redecorating and new furniture.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Ask for a high floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear IraAllen, Thank you for your review of our hotel. We're delighted to hear that you enjoyed your stay overall, particularly the waterfront location, excellent staff, and amenities like our concierge lounge and swimming pools. We appreciate your feedback regarding the decor and furniture. Rest assured, we take guest feedback seriously, and we'll consider it as we strive to continuously improve our facilities. We hope to welcome you back in the future and provide you with an even better experience. Thank you for choosing to stay with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M&M wrote a review Apr 14
11 contributions1 helpful vote
We found the property very well organized, very clean and all restaurants were very well managed. We especially like to mention the great attention that Chef Alain from Massi Restaurant provided every morning, as well our pool side waiter Denilson from Azul Restaurant he was consistent with his daily waitering service. This young guy definitely has what it takes to run his own show some day.
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Date of stay: April 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear Benedetto, Thank you for your wonderful feedback. We're glad to hear you found our property well-organized, clean, and enjoyed dining at our restaurants. It's fantastic to hear about the great service from Chef Alain at Massi Restaurant and Denilson at Azul Restaurant. We'll be sure to pass on your compliments to them. We appreciate your kind words and look forward to welcoming you back soon for another exceptional experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sean w wrote a review Apr 6
Seoul, South Korea2 contributions
One of the best bars to come to. If you want to have your tastebuds be delighted in complex drinks and a nice atmosphere then wait no more!! The bartenders Josue, Gabriel, and Kevin are the best. They can make any drink you want and suggest drinks you may find interesting!! All drinks are liquid gold and smooth going down!! Don’t hesitate to stop by when you are in the city!!
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Date of stay: April 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear sean3247, Thank you for your glowing review of Cava 15 Speakeasy! We're thrilled to hear that you had such an exceptional experience at our bar. It's fantastic to know that our bartenders, Josue, Gabriel, and Kevin, made your visit memorable with their expertise and creativity. We take pride in crafting complex and delicious drinks, and we're delighted that you found them to be liquid gold. Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to the city! Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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André N wrote a review Apr 2
Santos, SP1795 contributions2895 helpful votes
+1
The JW Marriott Panama is well located in Punta Pacifica, 20 minutes from the international airport, near to commercial and corporate offices, shops, restaurants, bars, the multiplaza pacific shopping center and the nightlife. In the hotel, there are several restaurants and bars, including "Masi", where an excellent breakfast buffet is served. There are 4 swimming pools, 2 are infinity pools with a breathtaking view. The fitness center is complete gym with a state-of-the-art equipment. The spa is outsourced. The rooms are modern and comfortable, excellent bed and linen, cable tv with a good variety of channels, excellent wi-fi, strong shower with luxury amenities. The elevators are panoramic with great views. Most of the team, are helpful and attentive, with the service of a 5 stars hotel. The executive lounge has a pleasant atmosphere, with excellent happy hour service, as well as the variety and quality of the foods and beverage served. The city and the place, do not have a beach, the water is turbid (brown) and dirty, the good beaches are far from the city, and transport is very expensive. The hotel has an excellent value.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip: High floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear Andrenalini, We greatly appreciate your thorough and positive review! It's wonderful to hear that you had a fantastic experience at JW Marriott Panama and enjoyed our prime location, diverse amenities, and attentive service. We're pleased that you found value in our offerings. Your detailed feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Thank you for choosing JW Marriott Panama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rem230 wrote a review Apr 2
Atlanta, Georgia48 contributions75 helpful votes
Terrible hotel for business don’t stay here. As soon as I arrived, the person of the front desk started telling me how everything would cost me more than my original reservation. Including if I had more than one person in the room, regardless of the fact that the reservation was for two. The rooms are poorly maintained, and the Wi-Fi doesn’t work very well .
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Date of stay: April 2024Trip type: Traveled on business
Room Tip: Did traffic in this area is terrible during peak hours.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear Mr. Rem230, It's disheartening to hear that our service and facilities fell short of your expectations. We regret any miscommunication regarding additional charges, and we will address this issue with our front desk staff to ensure that all guests receive clear and accurate information upon check-in. We take your feedback seriously and will investigate these issues immediately to make the necessary improvements. We understand the importance of a pleasant and hassle-free stay, especially for business travelers, and we are committed to providing a superior experience for all our guests. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to restore your faith in our hotel during any future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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John W wrote a review Mar 2024
7 contributions
I would give this hotel a 5-star rating. I have spent well over 1,000 nights in hotels and this one has to be one of my favorites. The location was a 10 minute Uber ride to the old town and walking distance to a mall. The hotel’s pool area was fantastic and calming at the same time. The gym was the largest and nicest hotel gym my family had ever been too. The staff was extremely nice and professional. If I am ever in Panama again, this is a must stay hotel.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
Room Tip: Biggest and best hotel gym I have ever seen at a hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear johnwN8506EU, Thank you for the glowing review! We're thrilled to be one of your favorite hotels after your extensive travels. It's fantastic to hear that you enjoyed our convenient location, relaxing pool area, and impressive gym facilities. Our team strives to provide top-notch service, and we're delighted that you found them extremely nice and professional. We look forward to welcoming you back whenever your travels bring you to Panama City again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris Imms wrote a review Mar 2024
Birmingham, Alabama18 contributions2 helpful votes
Food is fantastic but the service is even better. Louis is a great bartender and good conversation. Their English is excellent. I highly recommend going to masi especially for brunch or breakfast. I had a beer and the burger, excellent. Its a great view too
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otros at Jw Marriott Panama
Responded yesterday
Dear E391IKchrisi, Thank you for sharing your experience at Masi! We're delighted to hear that you enjoyed our food and that our service exceeded your expectations. Louis takes pride in providing excellent service to our guests, and it's fantastic to hear that he succeeded in doing so with you. We also strive to ensure that our guests feel comfortable communicating in English, so it's great that you noticed. We're glad you enjoyed our brunch or breakfast, as well as the beer and burger. We look forward to welcoming you back soon so you can indulge in more of our culinary delights and enjoy the beautiful view! Thank you again for recommending Masi and for your support!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David K wrote a review Mar 2024
3 contributions
I've been staying at Marriott hotel for many years and I'm there loyal customer however my recent experience and JW Hotel Panama has been horrible. I have made the reservation for two rooms for 5 days - Feb 20-25 2024- one room king bed and other room double bed however when I arrived they said they are booked and they couldn't give me the two double bed that I made a reservation for my children and they gave me a king bed with no View. the third day of my stay, I had to leave because of family emergency and they told me they will refund me the money for last 2 days after arguing with them for 2 hours with the property manager “Valerie” . She said that it be okay and they will refund me the money because it was pre paid. When I came back to the United States they denied my refund. I spent many hours speaking to them and my booking agency without any resolution. this was a horrible experience. very disappointed at the management J W w Marriott in Panama horrible customer service. be aware
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: horrible customer service. be aware
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded 4 weeks ago
Dear R6413QCdavidk, Thank you for sharing your recent experience at JW Marriott Panama. We appreciate your feedback as a valued guest. Moving forward, we will prioritize room preferences to ensure a seamless check-in process for our guests. We're delighted to hear that you found comfort in the accommodations provided, despite the initial setback. Regarding the refund issue, we have reviewed our processes to ensure clarity and efficiency in handling similar situations in the future. Your feedback is instrumental as we strive to enhance the guest experience at JW Marriott Panama. Should you choose to stay with us again, we're committed to providing you with an exceptional experience from start to finish. If you have further feedback or require assistance, please don't hesitate to reach out. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom P wrote a review Mar 2024
3 contributions1 helpful vote
We truly enjoyed staying at JW Marriott hotel in Panama City. The hotel is very well located in a very nice neighborhood. The stuff was friendly and accommodating. Also the room was very clean and the bed was very comfortable. I would like to come back in a future.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded Mar 5, 2024
Dear U8035YNtomp, Thank you for sharing your experience with us! Great to hear that you had such a positive experience at the JW Marriott in Panama City! We're glad to know you enjoyed the hotel's convenient location in a nice neighborhood. It's also wonderful to hear that the staff was friendly and accommodating and that you found the room very clean and the bed very comfortable. We hope to welcome you back in the future. Thank you for sharing your experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Champagne_travels wrote a review Feb 2024
Vancouver, Canada29 contributions7 helpful votes
What a Pleasant Surprise it was, coming back to JW after almost 10 years hiatus!! It was my 4 th stay at the property. Used to stay there when it still was Trump Ocean Club Hotel. Last visit was in 2015 when JW just took over the property. it was looking shabby and run down. But not anymore ! Please, do keep in mind that building is 13 years old and salt air isn’t necessary gentle with metal or concrete , you can see some wear and tear, but Pools , hotel grounds, gym look well cared after and staff is amazing and helpful! As a Marriott member I got upgraded to a nice spacious suite with a stunning views of the ocean. As a solo female traveler, hotel staff and management went above and beyond to make sure I have everything needed . Special thank you to the Azul staff! Looking forward to my next stay with JW Panama
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edgar Rodriguez, Otro at Jw Marriott Panama
Responded Feb 26, 2024
Dear Mrs. Zhanna23, Thank you for sharing your experience with us! We're thrilled to hear that returning to JW after nearly a decade was such a pleasant surprise for you. It's wonderful to know that you found significant improvements and attentive care in the maintenance of our facilities. We're delighted that, as a Marriott member, you enjoyed an upgraded suite with breathtaking ocean views, and that our staff, especially at Azul, ensured your comfort as a solo female traveler. We can't wait to welcome you back for your next stay at JW Panama!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$193 - $289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trump ocean club international hotel and tower panama
FORMERLY KNOWN AS
Trump Ocean Club International Hotel & Tower Panama
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
369
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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JW MARRIOTT PANAMA - Updated 2024 Prices & Hotel Reviews (Panama City)

Frequently Asked Questions about Jw Marriott Panama
Which popular attractions are close to Jw Marriott Panama?
Nearby attractions include Panaviera at Ocean Sun Casino (0.04 miles), Ocean Sun Casino (0.06 miles), and Jungle Safari (0.02 miles).
What are some of the property amenities at Jw Marriott Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Jw Marriott Panama?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Jw Marriott Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jw Marriott Panama?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Jw Marriott Panama?
Conveniently located restaurants include La Vespa Vista Mare, Lima Nikkei, and Petit Paris Sur La Mer.
Are there opportunities to exercise at Jw Marriott Panama?
Yes, guests have access to a pool and a fitness center during their stay.
Does Jw Marriott Panama have airport transportation?
Yes, Jw Marriott Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jw Marriott Panama?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Jw Marriott Panama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Jw Marriott Panama offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.