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$152
Free cancellation until 06/03/22
$152
Free cancellation until 06/03/22
$152
Free cancellation until 06/03/22
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Room & Suite (567)
Pool & Beach (252)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 06/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Panama
Updated 06/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#42 of 133 in Panama City
Location
4.3
Cleanliness
4.6
Service
4.3
Value
4.1
2022 Travelers' Choice Best of the Best
JW Marriott Panama is a hotel in Panama City that belongs to the soul of a vibrant metropolis, Panama City, Panama, where history, culture, and modernity fuse together effortlessly. We are an upscale hotel close to numerous local attractions. Whether it’s relaxing at one of the sparkling pools on-site, exploring Panama’s tropical natural beauty, getting lost in the alleys of Panama’s colonial “Casco Viejo”, or soaking in the local culture through art and energetic nightlife, your stay will be filled with unforgettable experiences. Arrive at our hotel and immediately feel at ease in our spacious guest rooms and suites, which feature thoughtful details and modern amenities.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Parking garage
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Poolside bar
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Butler service
Doorperson
24-hour front desk
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English, Spanish
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
15Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Calle Punta Colon | Punta Pacifica, Panama City 0833 Panama
Getting there
Rental CarsSee rental cars from $8/day
2393Reviews32Q+A100Room tips
Reviews
Traveler rating
- 1,309
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- 241
- 112
- 96
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Popular mentions
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Most Recent
We stayed for 6 nights and would definitely only recommend to stay here if you welcome some uninvited visitors...horrible experience at susbstandard hotel. Rooms smell like you’re in a kitchen, service is appalling and staff not trained.
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Date of stay: May 2022Trip type: Traveled
Helpful
+1
Stayed at the JW Marriott for 1 night on our way back to the US from Panama! Checking in was easy. Our room wasn't ready yet so they took our bags and we went to grab lunch nearby. When we returned our bags were retrieved and taken to our room. The room was clean and the view from the balcony was pretty darn good! We took the chance to hit the pool and grab some cocktails. The drinks were good but the view of the city from the pool was amazing! Later that night we had dinner at one of the restaurants near the lower level of the hotel. Great atmosphere and will definitely be back on our return trip!
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Date of stay: March 2022Trip type: Traveled
Helpful
First of all, let me comment on the positives of JW Marriott, Panama. All of the staff are very friendly and courteous; the hotel pools enjoy great views of the ocean and the breakfast choices in both restaurants - Masi and Tejas - are plentiful and delicious. Similarly, the food and beverages at the Azul poolside bar were very good, and represented good value for money. Our room was spacious, but was showing signs of age e.g., light switches were tatty and worked haphazardly. One night when waking up to use the bathroom, there was no water at all to flush the toilet or to wash hands. Additionally, on at least one occasion there was no hot water for showering in the morning - not what is expected from this level of hotel, nor from the Marriott brand. Furthermore, after a very busy and hot day of sightseeing, we returned to our room around 5pm to discover it hadn't been cleaned. Whilst this was rectified with 15 minutes or so, it was disappointing that it had been forgotten. However, the age of the hotel and its fixtures and fittings, was truly reflected at the end of our stay. Whilst having a final drink with friends, at Azul, an hour before our transfer to the airport, the chair I had been sitting on suddenly collapsed from under me without warning. This caused me to be thrown forwards onto the marble floor, banging my knee and shin as a result. Although the manager asked if I was okay, and a waitress brought a bag of ice, no details were taken from me, nor was an accident form completed in my presence. As we were on a tight time frame for our transfer, I was only able to 'ice' my shin and knee for a few minutes in our room, before our coach arrived. Given that no details had been requested from me, my husband informed the front desk before our departure of what had happened. Additionally, I contacted the hotel on our return home, to express my concern at the lack of an accident form. I have had a prompt response from their director of food and beverage, explaining that a request has been put to their furniture provider to replace all similar chairs as a preventative measure. However, it is disappointing that I, as the guest, had to be proactive in all communications, rather than the hotel contacting me to check on my knee/leg. I have been left with a sore and bruised left shin as a result of the chair collapsing. As a result, and as an independent travel agent who had higher hopes for my stay, hoping I could recommend the hotel to clients, I'm afraid that I'd advise caution regarding the property's star rating in relation to fixtures/fittings and availability of hot water on demand. Hopefully, Marriott will invest more fully in the hotel soon, so that it can truly live up to its potential.…
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Date of stay: April 2022Trip type: Traveled
Rooms
Service
Sleep Quality
Room Tip: 27th floor room had a partial ocean view
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Helpful
Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded 2 weeks ago
Dear AMCSIMMO, Thank you for reaching out and sharing with us your experience at our property. We strive to provide our guests with a place to not just lay their heads but to create thoughtfully crafted dishes made from locally sourced ingredients for fresh, authentic cuisine with our focus on well-being, all created by people who truly love what they do. We are glad to hear you enjoyed our variety of gastronomic offers in all of our food outlets. AZUL not only offers a variety of drinks but a great environment with one of the best views of the city. We regret to hear your experience was not as expected. However, all of the feedback after our guest's stay is taken into deep consideration as a matter of keeping the JW Touch and improving the experiences of each one of our customers. The JW Marriott Panama keeps working on bringing personally a choreographed stay to delight and inspire each one of our visitor's journey so that you can leave richer than when you arrived. We hope to have you with us on your next visit to Panama. Thank you for your time and feedback. Best Regards,
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+1
The hotel is beautiful and the amenities were all good. Restaurants were pretty good. I don’t think the room was worth it, it did not stand out as a JW Marriott room. I read another review about the structural damages or lack of upkeep and I must say they were 100% correct. The flooring in Front to of the elevator dipped as if the carpet was covering over a hole, the shower door kept sticking and on the last day I was unable to open it. Bathtub was really dirty needed a deeper clean. I forgot to buy bleach so I could enjoy the bathtub. Still great for business travel, and lends to work. I still will give it another try, the friendliness of the staff was great!!
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Date of stay: May 2022Trip type: Traveled
Helpful
The location of this hotel for a short stay is really terrific, in the business/downtown area. A 30 to 40 minute drive from Tocumen Int. Airport, at 30$ USD. Exquisite entry/lobby, bar, restaurant and the infinity pools on the 13th floor are breathtaking. You can also hitch another taxi ride to the old quarters of the city which will take you about 15 minutes (about 20$ USD). The old city is both historically and architecturally speaking very appealing. Hotel personnel provides professional and polite service which we categorise as up to par, but nothing exceptional to report apart from having our room available for us earlier than scheduled. Our room (#1821) was very spacious and provides exceptional views of both the bay and city. We simply can not give a 4 or 5 star TA rating, because the building in some areas is just simply neglected (e.g. paint chipping extensively on the grand walls between each infinity pool), … in other words, apart from the lobby, main floor bar, lounge and restaurant, the building and furnishings need a lot of love, far beyond what one would expect at any other JW Marriott Hotel which is suppose to be the high end of the BonVoy brand range.…
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Date of stay: April 2022
Rooms
Location
Service
2 Helpful votes
Helpful
Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded 5 weeks ago
Dear SophieVa-PaulRe; We appreciate your feedback as we are delighted about your experience throughout your stay has been pleasant. One of our ethereal scenery is definitely our infinity pool, not to keep out our polished lobby bar and restaurants. In Panama, one of the most to include in your visits is the Historical district, as it is not far from our property. We take every feedback into consideration as we work everyday to improve each visit from all of our Marriott Bonvoy members and visitors. Kind Regards,
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The rooms have an open plan bathroom and to us felt like a bathroom with a bed in it. The rooms could use renovating. The restaurants and bar were good and staff were also good. We just didn't like the room. Hotel laundry was very expensive.
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Date of stay: February 2022
Value
Location
Service
Helpful
Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded Apr 18, 2022
Dear 657cat, Thank you for staying with us. We appreciate your feedback as well it delights us to see you enjoyed the JW Treatment our staff brings to complete your stay at the JW Marriott Panama. Our carefully crafted selection of ingredients completes the selection of fine dishes our restaurants have. Our disruptive room design stands out for its uniqueness as it brings a sensation of newness due to its open plan design. We hope to have you soon with us pretty soon. Best Regards,
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Long story short - a lot of things went wrong (reservation not found, first suite not acceptable - needed to switch, preventive room maintenance non existant it seems - Electricians spend hours to fix the air con on 2 days) which would lead to a 1 Star rating. The Management Teams tried to fix whatever they could though, offered finally an acceptable compensation, which leads to a 3 Star average rating at the end. This hotel has lots of potential (location, great Masi restaurant etc….) - it just needs to be brought out with the appropriate focus of the leadership team.
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Date of stay: April 2022Trip type: Traveled
1 Helpful vote
Helpful
Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded Apr 18, 2022
Dear Donzobel, Thank you for your feedback. We take a deep look into each comment to work on and improve all of our guests' experiences every day. The JW Marriott Panama hotel believes each experience is one of a kind, that's why we want to create a mindful and delightful stay. We believe that the hotel is more than a place to lay your head. It excites us to see the location and our restaurant MASI made your stay somehow more enrinching. We hope to have you with us on your next visit. Best Regards,
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We had the most wonderful stay at JW Marriott. From the super friendly staff, to the yummie food, to the clean rooms, to the amazing views - everything was perfect. the hotel is located close to the old town (10min drive) and also has other restaurants in walking distance. Definitely will be back :-)
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Date of stay: April 2022Trip type: Traveled
Helpful
+1
The location has some nice views but there is nothing else to see or do in the near vicinity. When entering from the street, you must take an elevator up to the hotel lobby located on SL level 15 floors up. Check in was easy and we had a partial ocean view room that has the usual in room safe, coffee maker and mini bar. WiFi is strong and reliable. The toilet and shower are enclosed but the tub and sinks are open to the room. The room is clean and comfortable but starting to look dated and in need of renovation. This is a full service hotel with good restaurants, bar, and a fantastic pool deck with nice views but mostly in the shade. In addition, there is a decent gym and business center. Breakfast was included in our room rate. It is served at Masi restaurant on the 14th floor. There is a reasonable selection of hot and cold items, breads and pastries and an omelet station. On the ground level there are a few small shops, a casino and a couple of nice restaurants. Overall our experience was fine but not sure if it lives up to the JW badge.…
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Date of stay: March 2022
Value
Cleanliness
Service
1 Helpful vote
Helpful
Response from Victoria Miguelena, Marketing at JW Marriott Panama
Responded Apr 9, 2022
Dear lightningboy, Thank you for sharing your experience at the JW Marriott Panama. We are glad to hear that your room had the amenities you expected and a great connection to our high-speed WiFi. Our service at each one of our restaurants will continuously share our JW Touch as we strive to provide our guests with a personal choreographed stay. We appreciate your time for this feedback as we continuously keep on working to meet all of our guest's expectations. We hope to have you soon with us. Regards,
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Had a business conference in Panama and stayed for 4 nights at JW. The hotel is on the water surrounded by others similar to it. My room 2921 had slivers of view of the water and marina - mostly looked out at the dusty and dirty buildings in front of my balcony. I imagine there are better rooms for sure as this one was small, had a bathtub in the center of the room you had to walk around) and was nothing special. the air conditioning worked great - only issue was that the ceiling vents are directly aimed at the bed - which made sleeping feel like you were in a freezer locker! Fortunately I like it cold - but this could be a problem for others. There was constant confusion with the elevators. The hotel part of the building requires you to take elevator from the public lobby to the SL floor which is hotel reception. Then you take a different set of elevators to your floor. Many guests had issues with elevator as you need to swipe your room card in elevator then select floor and enter. Not brain science, but it confused lots of people! Back to the hotel.... the property was very clean and well maintained. Much nicer than other ones surrounding it. The restaurant Masi was fantastic and the breakfast buffet was excellent each morning and had everything you would want, including friendly and helpful service. This was a highlight every morning. You can sit inside or out and enjoy the ambience. The room was just OK - nothing special. The bed was comfortable, TV had good selection of channels and the shower was large space with nice hot water. The housekeeping staff was top notch as well. The only issue I had with staying here was that there is literally nothing close to the hotel to walk to. the streets are not that walkable and there are few things of interest here. You definitely do not feel like you are part of any local life action. Which, in my case was good, but maybe not for everyone. The gym at the hotel was open 24 hours and is fully equipped with free weights and plenty of machines that will rival your local gym. A+ for this amentity. All told, the employees were all excellent, friendly and helpful. The hotel was clean and comfortable. I found it to be very quiet for such a large hotel and slept quite well. For a business trip this was perfect for me. Uber to convention center was just $6 and to the airport was just $12.…
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Date of stay: March 2022Trip type: Traveled
Rooms
Location
Service
1 Helpful vote
Helpful
PRICE RANGE
$167 - $207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
trump ocean club international hotel and tower panama
FORMERLY KNOWN AS
Trump Ocean Club International Hotel & Tower Panama
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
369
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Claim Your Listing Frequently Asked Questions about JW Marriott Panama
Which popular attractions are close to JW Marriott Panama?
Nearby attractions include Panaviera at Ocean Sun Casino (0.04 miles), Ocean Sun Casino (0.02 miles), and Jungle Safari (0.02 miles).
What are some of the property amenities at JW Marriott Panama?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at JW Marriott Panama?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at JW Marriott Panama?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Panama?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to JW Marriott Panama?
Conveniently located restaurants include La Vespa Vista Mare, Deluca Euro Café Bar, and LOST Urban Beach Club.
Are there opportunities to exercise at JW Marriott Panama?
Yes, guests have access to a pool and a fitness center during their stay.
Are pets allowed at JW Marriott Panama?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does JW Marriott Panama offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at JW Marriott Panama?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Panama?
Many travelers enjoy visiting Capilla San Jose (3.5 miles), Panamá Viejo (2.6 miles), and Plaza de Francia (4.5 miles).