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DoubleTree By Hilton Panama City

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DoubleTree By Hilton Panama City
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1,112 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree By Hilton Panama City
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Showing 506: English reviews
Silver Spring, Maryland
Reviewed 4 weeks ago

This hotel bar and Restaurant need to be keep open a little later for drinks and food security was good front Desk personal was very good.. the Breakfast associated was nice and very friendly anything you needed there was there for help..

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Helpful?
Thank Eduardo a
Atlanta, Georgia
Reviewed 4 weeks ago

The hotel is located in a nice part of town with many restaurants within walking distance. The Metro is a 2 minute walk away. There's a beautiful church across the street. The church bells didn't bother me but you may want to get a room on the opposite side of the hotel if you're a light sleeper. The room was...

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Helpful?
Thank Prabir M
Calvin P, On behalf of the hotel staff at DoubleTree By Hilton Panama City, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Chesapeake, Virginia
Reviewed 4 weeks ago

Good location, there's a minimart, supermarket, fast food chains and restaurants close by. The metro is also a short walk from the hotel. You get free in room wi-fi if you are a member of Hilton Honors. They serve breakfast buffet but I think it's overpriced!

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Helpful?
Thank Mango M
Lawrence, Kansas
Reviewed 5 weeks ago

Was in Panama City for a couple of days and usually look for a Hilton. The Doubletree scores high on several points, particularly the friendly and helpful people. The hotel restaurant was above average, also. No carpet on the floors in the room gave me pause until I realized that carpet in the jungle like environment of Panama City would...

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Helpful?
Thank 1egg2fry
Portland, Oregon
Reviewed October 30, 2016

I stayed here 8 nights with a team of 13. The rooms are spacious and nice!! I had a king bed, ac worked great. desk and chair for work and a fridge that worked great. One thing I didn't like was the water didn't drain well in the shower. Fortunately I didn't share a room with anyone so the gross...

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Helpful?
Thank RockysJewel
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear RockysJewel We are so happy you had an excellent stay in our hotel, we really strive to provide an excellent service. Hope you can come again and give us again the opportunity to take care of you. Best regards

Scranton, Pennsylvania
Reviewed October 23, 2016

I had the unfortunate experience of bad customer service at the Double Tree in Panama city Panama. The nigh clerk was very rude and let me feel like a second class citizen. He was very dismissive and cold. At 12;30 am we took our family members and move to the The Executive Hotel at the end of the Block. The...

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Helpful?
Thank Sunbirds2016
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear Sunbirds2016, We are really sorry to hear your experience, we will take immediate actions to fix them. Hope you can visit us again in the future and let us show you the excellent service we are capable of providing. Regards

Whitehorse, Canada
Reviewed October 21, 2016

We enjoyed our stay here so much when we first arrived that we added another night to our stay. After travelling elsewhere we knew this is the hotel to return to prior to going to the airport and we did. The rooms are clean, the hotel is very close to the metro and many services. The hotel staff are friendly...

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Helpful?
Thank YukonGal60
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear YukonGal60 Thank you very much for all of your comments, we really appreciate them. Hope you can visit us again soon! We will let know Jaime all of your nice words! Regards

Panama City, Panama
Reviewed October 19, 2016

I recently had an overnight stay at this hotel. Normally they would welcome you with a smile and the their doubletree recipe chocolate chip cookies. This time at a rate of $80 including taxes I got a small room next to the service room, a bathroom without a showerhead and mal functioning air conditioning that made horrible noises everytime it...

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Helpful?
Thank MonicaPty
Calvin P, On behalf of the hotel staff at DoubleTree By Hilton Panama City, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

seattle
Reviewed October 17, 2016

DoubleTree – 3 nights Price: $70/nt Check-in: Room available all 3 times around noon Upgrade: Twice to a slightly larger room, not a big deal Room: pretty basic, tile floors making for increased noise, need of deep cleaning Pool: Average, no shade Staff: generally nice but varied. Amenities: none (cookie) Breakfast: Poor, run out frequently Rating: 5/10 I'd spend more...

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Helpful?
Thank drtravels
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear drtravels Thank you for you comments. Hope you can stay with us again. Regards

Pietermaritzburg, South Africa
Reviewed October 13, 2016

I should preface my review by saying we got a half-price deal in the low season and we were put in one of the Hilton Honours floor rooms, so we had a great stay. The hotel was everything we hoped for from a 4-star outlet: great wifi, rooftop pool with a wonderful view surrounded by skyscrapers, nice central location right...

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Helpful?
Thank Erichero
Juan A, Gerente at DoubleTree By Hilton Panama City, responded to this review

Dear Erichero, we are really happy you could enjoy your stay. Let us know when are you planning to come back again! Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Book a room at the DoubleTree by Hilton Hotel Panama City - El Carmen, where a friendly staff member is waiting to greet you with a freshly baked, chocolate chip cookie. The central location of this Panama City hotel makes it ideal for business travelers and guests on vacation. Attend conferences in the financial district, or enjoy the fine Central American dining and excellent shopping centers situated within walking distance.Each spacious guest room at our Panama City hotel features a 37-inch TV, minibar, and luxurious plush-top bed with five jumbo hypo-allergenic pillows. Families on vacation can enjoy the additional space that comes with a suite. Use the complimentary high-speed internet access to stay in touch with the office or to plan your day. Accessible rooms are available for guests who require modified amenities. Relax in the rooftop pool and whirlpool, unwind in the Spa, or exercise in the fully equipped gym. ... more   less 

Additional Information about DoubleTree By Hilton Panama City

Address: Via Espana & Federico Boyd Ave, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range: $56 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree By Hilton Panama City 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Doubletree By Hilton Panama City Hotel Panama City
Hotel Style:
#7 Best Value Hotel in Panama City
#20 Luxury Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree By Hilton Panama City staff and other travelers.
42 questions
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Questions? Get answers from DoubleTree By Hilton Panama City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you're a light sleeper, get a room on the opposite side of the hotel from the church.”
 of 5 bubbles PrabirM, 4 weeks ago | Read review
“Avoid rooms facing the cathedral across the street.”
 of 5 bubbles 1egg2fry, 5 weeks ago | Read review
“Higher floor is better”
 of 5 bubbles Sunbirds2016, Oct 23, 2016 | Read review
“Get the deluxe room for lots of space”
 of 5 bubbles Sapper42, Oct 10, 2016 | Read review
“oom on left side of hotel can hear the pealing of the church bells.ON THE CAR PARK SIDE ITS QUIETER,”
 of 5 bubbles donfrancisd, Oct 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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