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DoubleTree By Hilton Panama City

1,457 reviews
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Traveler (325)
Room & Suite (116)
Pool & Beach (49)
Overview
  • Excellent36%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible3%
Travelers talk about
“double tree”(40 reviews)
“welcome cookie”(7 reviews)
“el carmen”(11 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,457)Write a Review
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All reviewsdouble treewelcome cookieel carmenmetro stationnice hotelrooftop poolupon checkcentral locationfront desk staffvia espanaeasy accesscalle uruguaycinta costerabusiness districttaxi servicebuffet breakfastfitness center
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11 - 15 of 615 reviews
Reviewed December 1, 2017

This hotel is conveniently located to a metro station and around the hotel are plenty of eating options. Also within short walking distance there is very large supermarket where you can stock up on supplies. If you like trying traditional food I would say the...More

1  Thank Leedstraveller2017
Response from Carlos Behhis M, Manager at DoubleTree By Hilton Panama CityResponded 5 weeks ago

Dear guest, It’s very nice to read comments like yours. Thanks for letting us know that you are a satisfied guest and do not doubt that we will continue striving to provide you with the best service again and again. You are always welcome. Best...More

Reviewed November 29, 2017

Good Hilton-type hotel in great location. The rooms are lacking noise insulation and we could hear the tv from the neighboring room. But the staff was able to change rooms for us. However, it was done at ... Panamanian speed...More

Review collected in partnership with DoubleTree by Hilton
1  Thank trezost
Response from Carlos Behhis M, Manager at DoubleTree By Hilton Panama CityResponded November 30, 2017

Dear Guest, We really appreciate the time you took to write your comments and you can trust they will be shared with our staff because they are a great tool to motivate them and also to make the necessary improvement in our internal processes. Thank...More

Reviewed November 28, 2017

Double Tree by Hilton in Panama City took a scan of our passports against our will and against the strict advice of the Dutch government to battle the increasing number of people facing the increasing problems of identity fraud all over the world. It is...More

Thank maria k
Response from Carlos Behhis M, Manager at DoubleTree By Hilton Panama CityResponded November 30, 2017

Dear Maria, you for taking the time to communicate your comments. We really appreciate all the feedback we receive from our guests, like you, because they enable us to target problems areas and encourage us to improve our internal processes. I also want to inform...More

Reviewed November 26, 2017

We used Uber to get to the hotel. Didn't use a taxi once. The hotel is fine but needs some updating. The people that work at the hotel were great and very personable. I am a Diamond member so the breakfast was included and it...More

1  Thank Scott H
Response from Carlos Behhis M, Manager at DoubleTree By Hilton Panama CityResponded November 28, 2017

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Carlos...More

Reviewed November 22, 2017

Scale of 1 to 5 stars - definitely 1 star for unfounded charges, poor customer service at point of sale and extremely poor customer care follow up procedure after notification of a problem. This particular property has no conception of customer care nor preferred HHoners...More

Review collected in partnership with DoubleTree by Hilton
Thank Robert R
Response from Carlos Behhis M, Manager at DoubleTree By Hilton Panama CityResponded November 28, 2017

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

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About
Amenities
Top amenities
Pool
Free Internet
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
$59 - $83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Panama City
#21 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$59 - $83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in Panama City
#21 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (325)
Room & Suite (116)
Pool & Beach (49)
Dining (39)
Hotel & Grounds (238)
Bathroom (24)
Business Center & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
Ask a question
lllong721
December 10, 2017|
AnswerShow all 2 answers
Response from lawrencem261 | Reviewed this property |
No idea please email the hotel
0
Votes
Gemma A
October 11, 2017|
AnswerShow all 2 answers
Response from Brita S | Reviewed this property |
Agreed, most shopping is in the malls.
0
Votes
Room Tips
"Be nice. ask for room on upper floors"
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"Get as high as you can."
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"Higher floors are better"
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"free wifi in the lobby and rooftop pool area"
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