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Hotel Riu Plaza Panama

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Hotel Riu Plaza Panama
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2,301 Reviews from our TripAdvisor Community

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Showing 740: English reviews
Reviewed 1 week ago

The location and the general facilities are very good; however, I stayed in the hotel five nights and my overall calification was on;ly 3/5 since I did not find a warm and commited with the guests. I will mention few facts among all I consider the hotel mst work on: Hurricane "Hugo" was bringing to the city more rain than...

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Helpful?
2Thank Fernando B
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you for choosing our hotel and for sharing your experience with us. We appreciate your positive comments about the location of the hotel and the facilities in general. On the other hand, we regret to read we failed to live up to your expectations regarding our customer service. At RIU we take pride in our customer service...

Reviewed 1 week ago via mobile

Dont go this hotel ecpensive and not good You can find much better hotel around And workers are nıt good Not clean room and breakfast is ok You can find good plc more chip and much better then here Take care with this hotel

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Helpful?
1Thank Dibek
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

Miami, Florida
Reviewed 1 week ago via mobile

Rooms are big bathroom comfortable and ample butvthe best is breakfast and service. Location is right smack in center of city but not for walking Very close to the best restaurants in town. Highly recomend it

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Helpful?
Thank ecb47
Vacaville, California
Reviewed 1 week ago

We became stranded in Panama City because of hurricane Otto (11/14/2016), and COPA Airline was kind enough to put us up at the RIU. We have been to Panama City countless times throughout the past 17 years, but I have to admit I had never been inside the RIU until then. There are pros / cons to this hotel when...

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1Thank DennisAtkinson
Mexico City, Mexico
Reviewed 3 weeks ago via mobile

Stay away if you can. The last thing you want is to arrive at 23:00 at night to be told by grumpy staff (Erick) that your room won't be ready for "15 minutes". Obviously that was not an exact estimate but a general concept meaning "later". Indifferent and bored but apparently unable to solve the issue. The duty manager, Sr....

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Helpful?
1Thank joschli
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacation and for taking the time to share your experience with us. We were surprised to read your comments about the service. At RIU we take pride in our customer service as this is one of the key values of our company and staff is constantly trained to...

Del Mar, California
Reviewed 3 weeks ago via mobile

Upon arrival you get a friendly staff that is concerned through your stay to make sure all is to your liking. They have the best breakfast buffet in Panama hotel is centrally located and close to all areas of interest. Would not consider any other place to stay

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1Thank Salomon B
Sacramento, California
Reviewed 4 weeks ago

Great hotel with outstanding service; modern amenities. Free Valet parking. Only thing lacking was a full bath. Food is mostly buffet but of excellent quality. Poolside a la carte menu was sparse but food excellent.

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Helpful?
1Thank Richard W
Long Beach, California
Reviewed 4 weeks ago

We stayed at the RIU at the end of our three week tour of Panama, deciding to end the trip in style. This place did not disappoint. The room was very reasonable considering prices paid in major cities in the US. The breakfast buffet was included in the room price and was plentiful and tasty. The food at the pool...

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Helpful?
1Thank Breyoot
Vienna
Reviewed 4 weeks ago via mobile

The HOTEL First of all, I know that a lot of travelers will ignore this review and stay at Riu Plaza anyway. And for a certain type of person it may be an entirely satisfactory experience. Riu Plaza is a typical big city hotel complex: the lobby looks it's like part of a mall, the rooms are uninspiring but okay,...

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Helpful?
1Thank katjalex
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this review

Dear guest, Thank you very much for taking the time to write a comment about your stay. We regret that your stay at our hotel did not fulfil your conception in general. Our policy is to make every attempt to please and keep our guests content. First of all we would like to apologise that the check in process took...

Mexico City, Distrito Federal, Mexico
Reviewed 5 weeks ago

Located in the heart of financial business at Panama City it is a great option for business meetings. Service is very good and people is warm and ready to serve. It is also very close from the main shopping malls.

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Helpful?
Thank Oscar U
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Riu Plaza Panama

Address: Calle 50 con 53 este | Urb. Marbella, Panama City, Panama
Location: Panama > Panama Province > Panama City
Price Range: $100 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Plaza Panama 4*
Number of rooms: 644
Reservation Options:
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Also Known As:
Hotel Riu Plaza Panama Panama City
Hotel Style:
#6 Business Hotel in Panama City
#8 Family Hotel in Panama City
#11 Spa Hotel in Panama City
#15 Luxury Hotel in Panama City
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Riu Plaza Panama staff and other travelers.
43 questions
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Miami Beach, Florida
4 months ago
Washington DC, District of Columbia
6 months ago
chicago, illinois
over a year ago

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Questions? Get answers from Hotel Riu Plaza Panama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“See my review”
 of 5 bubbles 624fernandob, 1 week ago | Read review
“we stayed on the 27th floor and the view was spectacular”
 of 5 bubbles Breyoot, 4 weeks ago | Read review
“Back rooms have view to pool and the city”
 of 5 bubbles OscarU838, 5 weeks ago | Read review
“city view or water view”
 of 5 bubbles rickb860, Oct 28, 2016 | Read review
“Not sure...”
 of 5 bubbles Sibely1961, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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