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About

#13 of 125 hotels in Panama City
Location
4.5
Cleanliness
4.5
Service
4.3
Value
4.3
2023 Travelers' Choice Best of the Best
The Hotel Riu Plaza Panama is located in the heart of the banking and business district of Panama City and very close to most attractive entertainment and shopping centers. Only 250m from the luxurious "Soho Mall" Panama and Tocumen International Airport (PTY) is approx. 21 km away. This hotel is ideal for both leisure and business travel. The 644 modern and elegant decorated rooms with free Wi-Fi offer maximum comfort and in our 23 stylish and modern conference rooms you can successfully organize your events and meetings. Get in shape in the gym. You can also unwind in our outdoor pool. For gastronomy lovers, we offer a live cooking station at our buffet restaurant, an á la carte restaurant, as well as 2 bars. Crown Level Executive lounge service free for guests staying in Executive rooms and Suites as well as hotel guests holding RIU Class Gold and RIU Class Diamond cards.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Car hire
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.5 of 5 stars
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish
Hotel links
Special Offer:10% off at Riu Plaza Hotels
4.5
4.5 of 5 bubbles3,904 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hotel Riu Plaza Panama garners praise for its array of amenities, including a notably excellent breakfast and its strategic, central location that simplifies city exploration and day trips. The atmosphere is frequently lauded, with a chic pool area and lively entertainment contributing to the hotel's vibrant energy. While the cleanliness and service typically receive positive marks, with staff recognized for their attentiveness, opinions on value and rooms are more varied, with some guests pointing out additional fees and room conditions as areas needing enhancement.
Location
Convenient
Atmosphere
Lively
Rooms
Mixed
Value
Reasonable
Cleanliness
Mixed
Service
Attentive
Amenities
Satisfactory
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3904Reviews87Q+A100Room tips
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SBG365 wrote a review Feb 25
San Diego, California63 contributions
+1
3.5 stars across the board. Just going to state facts. Uber everywhere you need to go, so cheap. A plus for a surprise and delight moment for my birthday in my room even though I had a privacy please door tag on the outside of my door. I did like the colorful room. No complimentary robes, unless you are in a suite. I was not told at check-in but put your card in the slot next to the door, so the electricity works in the room. I was about to call them to let them know there was no power in the room, but instead caught a housekeeper in the hallway to explain what to do. Fridge on the inside looked old. There are some English-speaking TV stations. Coffee maker in room. Pool 8am - 8pm. Only 2 sheets on the bed for blankets, luckily there should be an actual blanket in your closet on the shelf. Massive breakfast buffet that has a multitude of options. Attentive staff at breakfast. Some foods and the OJ have a weird aftertaste. Looks like this hotel is on a main street as it always seems full of traffic. No USB ports anywhere in the room. Loud music playing at the lounge bar at 9pm. I was going to stop there and have a nightcap, but the loud music turned me off. Smoothie made at the 24 hour cafe was nothing exciting. No pen and no pad in the room. Good luck reaching anyone at the front desk from your room phone or trying to send a message on the app, no answer. Easier to go downstairs. Check out time is 11am but they do give you a courtesy of an hour to check out at 12. Starbucks is next door. Go to the pool between 8-11am to get a spot, will fill up after that, but people do come and go. This hotel just gave me the vibe of too many people around the hotel, too busy and too loud. In the end would I stay here again? Um...no.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded today
Dear SBG365, Thank you for choosing Riu and for sharing your comments with us! As we are committed to provide excellent services and our mission has always been to make all of our guests feel at home, it was disappointing to read that you were not completely satisfied with your recent experience. We will of course take note of your comments and will communicate all of your feedback with the responsible department for further follow-up as we hope to host you again in one of our hotels in the near future and provide you with the kind of experience that best suits you. With best regards, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eugenia P wrote a review Aug 2023
6 contributions
Hotel's Favorite
Really enjoyed our stay at Riu Panama. The rooms were clean and cleaned very well daily. Great staff and the absolute best and most extensive breakfast offerings. You must add breakfast to your room and you will not regret it. Staff was friendly.
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Date of stay: August 2023Trip type: Traveled with family
Room Tip: Don’t rent a car if you are not from Panama. Driving in Panama can be treacherous. Best bet…use...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from RIU Hotels and Resorts, Owner at Hotel Riu Plaza Panama
Responded Aug 24, 2023
Dear Eugenia P., We really appreciate you leaving your fantastic evaluation. Moreover, we are very grateful to learn that you loved your stay. Your evaluation makes us want to continue working to offer the best service. Wishing to welcome you again soon, Eugenia. Loving Regards, Hotel Riu Plaza Panamá Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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fernandez s wrote a review Feb 25
Newcastle upon Tyne, United Kingdom55 contributions
I stayed 6 nights at this hotel. Overall the hotel is clean, large and contains a large helpful staff. My room was roomy with good amenities. Free water and coffee. The toilet had a weak flush and clogged once but was quickly repaired once reported. The room a/c was super cold.. I liked the nice large bathroom. Breakfast was excellent with plenty if choices , healthy ones too. My chief complaint was the long wait time for the elevators. I overhear a couple complaining 12 minutes. The lobby for it was large with plenty of shops.
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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george p wrote a review Feb 23
Harvey, Illinois5 contributions
Typical big city hotel. Constantly busy out front. I had the breakfast package which included a large breakfast offering. Huge dining area always busy at breakfast. Efficient dining room staff. Everything moved like clockwork. Staff at all levels were professional and polite. I never planned on staying at this but my relatives were planning on staying for a week so I thought I would check it out. Was surprised by room assignment. On the 33rd floor facing the water. Complimentary one time fridge assortment, which included a beer.! Because of my budget I didn’t eat any of the restaurants. But I was surprised at the pool bar menu. It was a value. A huge cheeseburger and fries for under $15.00! If I could get the same room,( which included a “Club Room” because of the room package I had), this Hotel would be great for short romantic get away. I have stayed at some of the other hotels along the Costera, this hotel was the best, because of the price. I will stay here for my Panama special occasions if they have the special rates I got last week. Also super bell staff.
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded yesterday
Dear george p, Thank you for being our guest! It is delightful to hear you enjoyed your stay with us, and appreciate your wonderful review. We are grateful for your recommendation on Tripadvisor, and hope to host you again! Our very best, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bjmeismer wrote a review Feb 13
Clarkston, Michigan22 contributions
I absolutely loved this hotel. Great location, positive/ professional helpful staff. The restaurants were awesome and I especially loved the 24 hour coffee shop, we used it several times and all the products/food were excellent. The breakfast was amazing and delicious. I will use Riu hotels again and I will recommend to friends and family. Thank you
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Review collected in partnership with riu.com
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 2 weeks ago
Dear bjmeismer, Thank you very much for your kind words and positive feedback. We are very happy to have received your visit, and, above all, we are pleased to hear that you left with such pleasant feelings. We look forward to welcoming you back in the near future and hope that we can provide you with a very pleasant experience. Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jagger666 wrote a review Feb 2
Kirchentellinsfurt, Germany78 contributions
Most important: The breakfast is as amazing as everyone says ;-) Crazy good, with sooo many options! Rooms are nice as well. Staff is friendly and helpful. The pool is too small for the size of the hotel, it was crowded all day long. Seems a lot of package tourists stay there. Location is okay, some (fast) food restaurants and shops just around the corner.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 3 weeks ago
Dear Jagger666, Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We are very happy to hear that you had a lovely time at our hotel! We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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876audrey wrote a review Jan 2024
1 contribution
For my next vacation Riu plaza is the place for my family and I my time was short because of work commitments nevertheless I enjoyed my bd ,thanks for having me ,special thank you to the Riu staff for my birthday gift I did enjoyed it thanks again ,well please guest Audrey Warren nuff love,
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Review collected in partnership with riu.com
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 4 weeks ago
Dear 876audrey, Thank you for your comment. It is always nice, to receive reviews like yours, from which we can deduce, that we perform our work in the line that characterizes us so much. We would very much like you to visit us again soon at any of our facilities around the world so that we can continue to offer you our best. Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lisa_D wrote a review Jan 2024
Carroll, Iowa9 contributions
Its located about 1.5m from the ocean in location of Panama. Beautiful with wonderful warm water pool In the pool area it has an outdoor restaurant seating area and a fun looking bar to sip and enjoy if desired. Friday night it had live music too. Good international breakfast.
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Review collected in partnership with riu.com
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 4 weeks ago
Dear Lisa_D, Thank you for your review, There is no greater reward for us than the fact that our guests come to visit us and leave with the good feeling of having enjoyed our facilities and having lived an unforgettable experience. We look forward to your next visit. Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1968roger wrote a review Jan 2024
Aruba64 contributions
Sick colleague with broken phone in the room. Unable to communicate with hotel. After 3 hours still not fixed, staff lazy and unwilling to fix it . Extreme loud music and band in the bar.worst band ever Breakfast good. Rooms as well. Location good.
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Date of stay: January 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded 4 weeks ago
Dear 1968roger, Thank you for your comment, We are pleased to know that we met your expectations with breakfast, the comfort of the rooms and the location. However, on the other hand, let us tell you that we are surprised by your words and we will analyze your comments to investigate what happened. We hope that his colleague has recovered and we would like you to give us the opportunity to welcome you again in one of our facilities and, thus, be able to present to you the wonderful experience that we are accustomed to offering 100% satisfactory. Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kiara H wrote a review Jan 2024
1 contribution
This hotel was one of the best I have ever been too. They are both adult and child friendly which you don’t find everywhere especially in big hotels such as this one. The outside bar and pool gave off an outstanding vibe of both chic and fun / club like with the pool lights being fun for the kids and on the other side there was a few tables which was chic and nice for older kids and adults. As I walked in the bar I immediately saw all the smiles on not just kids but everyones smiles! Our flight got canceled and we needed a place to stay and to store our luggage. Even though we check out before our flight we asked them for a room and they were kind enough to extend our stay for another 9 more days even though we needed only one day. This is officially one of the best hotels and with the kindest service ever!
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: I really suggest staying in this hotel. You will have no issues with your kids no matter the age.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Online Reputation Manager, Owner at Hotel Riu Plaza Panama
Responded Jan 22, 2024
Dear Kiara H, We were very happy to receive your review. It is an important reward for us that our guests value us in this way. We would be very pleased if you could repeat your stay in our facilities and thus be able to offer you an experience at least as good as the one you had recently. We encourage you to visit us again sooner rather than later! Yours faithfully, Hotel Riu Plaza Panama Online Reputation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$113 - $138 (Based on Average Rates for a Standard Room)
LOCATION
PanamaPanama ProvincePanama City
NUMBER OF ROOMS
644
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL RIU PLAZA PANAMA $91 ($̶2̶3̶2̶) - Updated 2024 Prices & Reviews - Panama City

Frequently Asked Questions about Hotel Riu Plaza Panama
Which popular attractions are close to Hotel Riu Plaza Panama?
Nearby attractions include Soho City Center (0.3 miles), Brew Stop Marbella (0.3 miles), and Nina Concept Store (0.2 miles).
What are some of the property amenities at Hotel Riu Plaza Panama?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Hotel Riu Plaza Panama?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Riu Plaza Panama?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Riu Plaza Panama?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Hotel Riu Plaza Panama?
Conveniently located restaurants include Ciao Bella Gourmet, La Vespa, and Restaurante Salsipuedes.
Are there opportunities to exercise at Hotel Riu Plaza Panama?
Yes, guests have access to a pool and a fitness center during their stay.
Does Hotel Riu Plaza Panama have airport transportation?
Yes, Hotel Riu Plaza Panama offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hotel Riu Plaza Panama offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Riu Plaza Panama?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Riu Plaza Panama?
Many travelers enjoy visiting Capilla San Jose (3.0 miles), Museo del Canal (2.2 miles), and Panamá Viejo (3.1 miles).