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Pueblo Viejo

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Pueblo Viejo
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8 Reviews from our TripAdvisor Community

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Showing 1: English review
miami
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed February 12, 2013

Had our wedding here in January. I also rented 9 cabanas for us and our guests. Upon arrival, none of the cabanas had towels. Our cabana smelled of urine. One cabana had mold on the mattress. Two other cabanas were so dirty our guests refused to stay there.

The reception itself was great. The food was absolutely incredible.

However, an email to the general manager (and owner's son) several weeks ago has still not been answered, so as far as I'm concerned, I wouldn't give these people a penny. At the very least, send an apology, even if you have no intention of offering a refund, which you should have considering the circumstances, at least have the decency of responding. The fact that they didn't, makes it it quite clear that they just don't care.
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5 Thank termnalvee
Karla T, Director Comercial at Pueblo Viejo, responded to this review

Dear Guest, Warmest greetings from Hotel Pueblo Viejo. First of all I would like to apologize for giving you a delayed response. For us it was a great surprise to receive your comments, we analyzed and we believe that this situation occurred because of an early check in of your group, after the departure of a big group and probably... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room

Additional Information about Pueblo Viejo

Address: Del Los Obiliscos de Altos de Santo Domingo | 5 Kms Al Sur, Managua, Nicaragua
Location: Nicaragua > Managua Department > Managua
Price Range: $55 - $90 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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