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Crowne Plaza Hotel Managua

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246 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Kingston, Ontario
Level Contributor
562 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
3 of 5 stars Reviewed March 1, 2013

There was no smile at the front desk when I checked in and all the hotel staff were generally unfriendly. Check-in was efficient. The rooms are fairly small but acceptable. The bathroom is small but clean. The bed was very comfortable. The free WiFi worked well throughout the hotel and in my room. Restaurant staff were generally like the front... More 

Helpful?
Thank Weerobbie
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Receive warm greetings on behalf Crowne Plaza Managua. First of all, our sincere apologies on behalf of all the staff. Your comments are very important to us, we are taking the necessary corrective measures to turn out better according to the bullet points that you mentioned; we will be please to count with your visit again and offer you... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 21, 2013 via mobile

I use this hotel every time I come to Managua. I like its central location and they offer a great transport service including to and from the airport. The breakfast is also very good. My only concern is that some of the rooms may need some updating but it is great value and ideal for business travelers.

Helpful?
Thank Scott S
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Scott Receive warm greetings on behalf Crowne Plaza Managua It is our pleasure to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. We are grateful for the given time to write your comments and opinions... More 

San Jose, Costa Rica
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed January 30, 2013

I booked Crowne Plaza hotel in Managua for a 2 days business trip, Hotel looks nice from outside, I asked for two beds room, the room was small, so small that the two beds can barely fit in the room, I have no space to put my luggage unless I interrupt the walking to the bathroom, there is a closet... More 

Helpful?
1 Thank Mauricio G
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear Mauricio G, Thank you for taking the time to relay your comments regarding our property during your recent stay. We apologize you were not fully satisfied with your accommodations and with the price you paid during your stay. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of... More 

Vancouver
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed January 24, 2013

We didn't actually stay here, but at another place with a bit more character (and half the price). But we used the services of the Crowne Plaza several times and found them extremely helpful. Their location makes them a landmark in the city. Taxi rank outside is a source of (relatively) honest drivers 24/7. Front desk staff are multilingual and... More 

Helpful?
Thank viaducttravel
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Guest Receive warm greetings on behalf Hotel Crowne Plaza Managua It is a pleasure for us to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. Is great to know that you consider us like an... More 

San Francisco, California, United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 21, 2013

While checking in we had issues with our quoted price. The "manager" lied to us about being the one on duty then would switch between english to spanish depending on what he was saying. Mosquitos in the lobby, restaurant and bedroom. Double pane windows keep them inside very well. The complementary breakfast is not complementary, if the staff expects a... More 

Helpful?
1 Thank Dottie P
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Managua, responded to this review

Dear Dottie P, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. I look forward to hearing from you and being of... More 

Los Angeles, California
Level Contributor
1,680 reviews
228 hotel reviews
common_n_hotel_reviews_1bd8 834 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

Spent two nights here on recent trip. Picked up at airport by staff member with sign. Short ride to hotel. Check in was quick. Received room on 4th floor with view out the back. Large room with desk/chair, sofa, king bed, nice closet, and modern bathroom. Nice towels, no wash cloths. Bed was comfortable and linens nice. Coffee maker and... More 

Helpful?
Thank Saranger
MGAHA, Coordinadora de Gerencia at Crowne Plaza Hotel Managua, responded to this review

Dear Saranger Receive warm greetings on behalf Hotel Crowne Plaza Managua It is a pleasure for us to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. It is an excellent comment form you, thank you so... More 

manauga
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 23, 2012

i have stayed at the crown plaza manauga many times. i have some family here in nicurauga so i visit once every three months for about two weeks at a time. the staff is like my family away from home. the service is great. the front desk staff speaks great english sepecally cynthia gonzales and reyna vally. The Managers and... More 

Helpful?
Thank im f
Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 24, 2012

Terrible Hotel. The rooms are dirty and worn out. When ordering from Room Service, they did not have half the menu on a Saturday evening, the gym seems to have stayed in the 90s. Last time I stayed at the Intercontinental, and I regret staying in the Crowne Plaza this time!!!

Helpful?
1 Thank Juan Z
MGAHA, Director de Relaciones con Clientes at Crowne Plaza Hotel Managua, responded to this review

Dear Mr Juan Receive warm greetings on behalf Crowne Plaza Managua It is our pleasure to receive the feedback from all of our clients that have stayed at a certain time at our hotel with the purpose to become a better team every day in our different areas. We are grateful for the given time to write your comments and... More 

Houston, Texas, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

I've been traveling to Managua for over 18 years and I guarantee you that you won't be disappointed when you stay at the Crowne Plaza Inter in downtown Managua. The front desk is impeccable in their attention to details and they are so friendly I often wonder where they find their employees because they are so unusual. Even with the... More 

Helpful?
Thank Konstantinou R
Barrington, Illinois
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2012

It was a pleasure to stay this property this last month. Front desk staff was pleasant and helpful. Access to the internet was superb! Coffee in the room helped get the day off to a good start. Room was clean. Service was excellent.

Helpful?
Thank Randy J
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Crowne Plaza Managua is located in a entertainment and economic strategic place, in Nicaragua only 15 minutes away from the International Airport in Managua, the Hotel is very close to the City Life Center, is conveniently located close to the President Office and many embassies, you will be able to enjoy of a spectacular view, of the city, with the best facilities for your comfort, pleasure, business and conventions. The Hotel Architecture reminds us the Ancestral Mayas Pyramids.The Crowne Plaza Sleep Advantage was developed to provide our guests with a scientifically-based, holistic approach to better sleep. Hotel Crowne Plaza Managua has a luxury and nice environment. Enjoy of a splendid international food in our restaurants and for our casuals meetings and events, you will enjoy of your delight drink in our nice Bar and Lounge Concorde. The Convention Center of Hotel Crowne Plaza Managua, make an appropriate environment for your meetings congress, conventions success. Our convention center has the largest and moderns meetings lounges in Nicaragua, where you can be able to place groups from 10 to 2000 people, always assisted by our professionals, moderns audio-visuals equipment, video conference, and wireless internet band. ... more   less 

Additional Information about Crowne Plaza Hotel Managua

Address: Octava Calle Sur Oeste 101, Managua, Nicaragua
Location: Nicaragua > Managua Department > Managua
Price Range: $114 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Managua 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Crowne Plaza Managua
Hotel Style:
#4 Spa Hotel in Managua
#4 Luxury Hotel in Managua
#8 Business Hotel in Managua
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