Holiday Inn Managua - Convention Center, an IHG hotel
Holiday Inn Managua - Convention Center, an IHG hotel
Plaza Holiday Inn Juan Pablo Ii Ave., Managua 212 Nicaragua
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Room & Suite (80)
Pool & Beach (30)
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Avg. $123 /night, 1/20 - 1/21
$124
per night
$105
per night
$85
per night
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About
#6 of 45 hotels in Managua
Location
4.1
Rooms
4.1
Value
3.9
Cleanliness
4.2
Service
4.2
Sleep Quality
4.2
Welcome to Holiday Inn Managua Convention Center Managua. It is the ideal hotel for business and leisure travelers, positioned in the heart of the capital city. Our close location to many major companies and organizations such as Kimberly Clark, Nestle, UN office, and the United States of America Embassy making us an excellent option for business travelers. In addition, we are only 14 km away from Managua Int'l Airport (MGA). Our guests will always be able to stay connected since their arrival at the airport with our transportaton vehicle with wireless Internet connection, as well as our rooms and public areas. During your stay you will be able to relax at the Sunrise Bar beside our Mediterranean style pool, stay fit in the gym and enjoy a diversity of international and national dishes at our Anfora Restaurant or in your room with room service available 24-hours. Our convention center provides everything you need for business meetings, conferences, social events, etc.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Location
Getting there
Augusto C Sandino Airport
7.6 mi•
See all flights
Rental Cars
254 Restaurants
within 5 miles
Reviews
Traveler rating
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- 142
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Detailed Reviews
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One day we used this house as a family hotel. It is well booked and the service is good. The facilities are good, from the gym to the pool. The restaurant has an outdoor area in the shade. The sleeping comfort was good and some of them are sustainable and do without bathroom utensils instead using dispensers. The view from the 6th floor is unfortunately nothing. But a PV system shows the standards here.
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Date of stay: May 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a super busy hotel with so much going on but I enjoyed the atmosphere. Great vibe. Some may find it noisy. Clean. I ate at the restaurant one evening and food was good. Staff were pleasant and friendly. Rooms were fine. I came back to sleep and shower, I was out most of the time. Let's be honest, Managua is not a place your likely to stay long and this is fine for a few nights.
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Date of stay: March 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a business traveler I value a large room with a comfortable desk and Internet access. This room has that plus a great window view, strong lighting and luxury bathroom. The largest parking space of any Managua hotel and very safe.
I certainly recommend it for any business traveler.
I certainly recommend it for any business traveler.
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Date of stay: September 2005Trip type: Traveled on business
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Afternoon Holiday INN Managua ,
Below will be explained a series of events of negative experience The last one is the Worst.
1. When we arrived we were not greeted or helped with Luggage and made us wait before getting help with our reservation
2. We requested room service and the Drink we requested was incorrect , we requested Coke but they sent us Diet Coke instead despite making the clarification during the call
3. We tried to use the Bath tub , however it did not work
4. I went to reception and confirmed if the event I was attending to was being hosted in that Location or if another hotel (Holiday INN Express) and they did not know , they were unable to confirm
5. At 2:30 PM one of the Cleaning Lady went room by room knocking on each door and yelling is someone there ? Causing High Discomfort Other Guests also complained about this
6. The worst part was that they have an employee asking at Random ( Not to all guest) if we had paid breakfast. We understood why it was being asked but he went immediately to check with Reception it was true , and in the middle of putting food onto our plate , he stated that it was not true and that we had not paid my wife confronted him and went to reception and they were able to confirm they had made a mistake. They did not apologize for making a Scene , they made us feel very bad and caused a scene that everyone was looking at us as if we had done something wrong , customer service was awful above everything
7. Reception did not speak english , they had to request a supervisor to confirm our reservation did include breakfast
Below will be explained a series of events of negative experience The last one is the Worst.
1. When we arrived we were not greeted or helped with Luggage and made us wait before getting help with our reservation
2. We requested room service and the Drink we requested was incorrect , we requested Coke but they sent us Diet Coke instead despite making the clarification during the call
3. We tried to use the Bath tub , however it did not work
4. I went to reception and confirmed if the event I was attending to was being hosted in that Location or if another hotel (Holiday INN Express) and they did not know , they were unable to confirm
5. At 2:30 PM one of the Cleaning Lady went room by room knocking on each door and yelling is someone there ? Causing High Discomfort Other Guests also complained about this
6. The worst part was that they have an employee asking at Random ( Not to all guest) if we had paid breakfast. We understood why it was being asked but he went immediately to check with Reception it was true , and in the middle of putting food onto our plate , he stated that it was not true and that we had not paid my wife confronted him and went to reception and they were able to confirm they had made a mistake. They did not apologize for making a Scene , they made us feel very bad and caused a scene that everyone was looking at us as if we had done something wrong , customer service was awful above everything
7. Reception did not speak english , they had to request a supervisor to confirm our reservation did include breakfast
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Date of stay: December 2024Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Ear Plugs required , the noise in the hallway can be heard inside the rooms with the doors shut
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My flight was late into Managua, all hotel shuttles were gone, only the Holiday Inn shuttle was there. They helped me deal with lost luggage and provided me with emergency kit to survive while I got the luggage. Got complimentary drink on arrival, great room and breakfast and very friendly staff helping me solve the airline trouble.
These people are really friendly!!!!
These people are really friendly!!!!
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Date of stay: June 2006Trip type: Traveled on business
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stay here whenever we travel to visit family in Nicaragua. The hotel service has been quite "rough" and inconsistant over the years. During our stay in August 2006, it seems that the staff has been receiving better training in the expetations of "international" guests. The hotel has also upgraded their restaurant. It is now in a very attractive space off the lobby instead of in a "cubby hole" that is difficult to find. The swimming pool is in need of superficial repairs and the deck area around the pool in in need of replacement. The tiles have become quite work and / or broken or justdownright dirty.
In addition, we had a large family party at the hotel during this stay. Although everything went well in the end, the event staff has not quite learned enough about their jobs so that they could be "trusted" to handle everything. Our involevement was quite extensive but still less stress than trying to hold the same type of party in another location.
In addition, we had a large family party at the hotel during this stay. Although everything went well in the end, the event staff has not quite learned enough about their jobs so that they could be "trusted" to handle everything. Our involevement was quite extensive but still less stress than trying to hold the same type of party in another location.
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Date of stay: August 2006Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Check in / front desk
Service
Business service (e.g., internet access)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we had a very pleasant stay at this hotel. We had an issue with noise one night (a loud party in the garden), but the staff promptly moved us, so that it wasn't a problem at all. The restaurant staff were very attentive, and this was especially helpful given that we were traveling with our 6 month old daughter! The hotel itself is clean, and the pool was very nice. There is not a whole lot within walking distance, so you definitely need access to a car if you want to get around . It is a Holiday Inn, so it is comparable to other American-style hotels that we have stayed in--a good choice for people who don't want to be too adventuresome!
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Date of stay: January 2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a reservation online. My card was charged. Received a confirmation email.
When I arrived, I was told that my reservation was for the following day. I pulled out and showed my printed copy of their confirmation. After almost an hour of discussion with several different 'no people', I was told they would do me a favor and let me stay.
I booked a junior suite, but arrived to a single room. I asked about this, and they told me that was all that was available. Resigned to make due, I set up and tried to do some work. The internet was out, so there goes that idea.
I went downstairs and asked where I could go for internet, and was told there was no internet. I assured the desk person I was aware of the outage, as that was why I was asking for another location. I was directed to a nearby internet cafe.
Once I got my laptop set up at the internet cafe, I looked online to find the hotel had charged me a second time for my room, this time at a higher price. So I printed the bank statement and took it back to the hotel. After a lot of confusion, an apology was issued and I went to my room to take a nap. Only to find my key no longer worked.
Went downstairs to start all over about my reservation and how I had already paid for the room. Was assured a refund to my card would be issued.
I should mention that I speak fluent Spanish. So there wasn't any translation issues.
I checked out the next day after a long ordeal. I actually spent more time dealing with staff errors than I did working. And it seemed that as many solutions that were presented to them, they found a way to fight through it and make it difficult for me to simply park my things and get some work done.
After a couple of weeks, I've now opened a dispute to the charges that this hotel has failed to take off. Glad I kept my paperwork, as they are now claiming that I rented two rooms that night...
This hotel works hard to make very simple transactions difficult, then employs dishonesty to cover their mistakes.
When I arrived, I was told that my reservation was for the following day. I pulled out and showed my printed copy of their confirmation. After almost an hour of discussion with several different 'no people', I was told they would do me a favor and let me stay.
I booked a junior suite, but arrived to a single room. I asked about this, and they told me that was all that was available. Resigned to make due, I set up and tried to do some work. The internet was out, so there goes that idea.
I went downstairs and asked where I could go for internet, and was told there was no internet. I assured the desk person I was aware of the outage, as that was why I was asking for another location. I was directed to a nearby internet cafe.
Once I got my laptop set up at the internet cafe, I looked online to find the hotel had charged me a second time for my room, this time at a higher price. So I printed the bank statement and took it back to the hotel. After a lot of confusion, an apology was issued and I went to my room to take a nap. Only to find my key no longer worked.
Went downstairs to start all over about my reservation and how I had already paid for the room. Was assured a refund to my card would be issued.
I should mention that I speak fluent Spanish. So there wasn't any translation issues.
I checked out the next day after a long ordeal. I actually spent more time dealing with staff errors than I did working. And it seemed that as many solutions that were presented to them, they found a way to fight through it and make it difficult for me to simply park my things and get some work done.
After a couple of weeks, I've now opened a dispute to the charges that this hotel has failed to take off. Glad I kept my paperwork, as they are now claiming that I rented two rooms that night...
This hotel works hard to make very simple transactions difficult, then employs dishonesty to cover their mistakes.
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Date of stay: October 2012Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Stay anywhere but here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from EIMejia, Room Division Manager at Holiday Inn Managua - Convention Center, an IHG hotel
Responded Nov 16, 2012
Dear Guest: Thanks for let us know about your recent experience. Unfortunatelly we do not have enough information about your stay and your complaint in order to take the necesary steps to solve the credit card issue. We apologize for any inconvenience this may have caused you. We will adress your comments to the involve areas for corrective actions, specially the internet, since we have reacently made an upgrade of our system connection and do not understand what could have happened. Please do not hessitate to contact us. Sincerely, Eugenia Mejia Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No internet, the bathtub drain was broken, the double beds are just as big as the single, they didn't provide us with a complimentary breakfast, no free daily news paper was delivered to our room, the extras were at unreasonable prices, none of the 4 ice macines worked, the pool has sharp edges which cut my foot, and very little respect was shown. Basically this hotel did not live up in any way to the standards of The Holiday Inn.
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Date of stay: April 2006
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
this holiday inn will charge you for a $200 dollar deposit to your credit card without telling you. They will also charge you $12.00 for a traditional nicaraguan breakfeast (gallo pinto) this plate is free at many other hotels. they will also charge you $1.00 for each empty drink can that you drink by the pool. I will not be staying at a place that rips me off again.
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Date of stay: March 2014Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ximena C, Guest Relations Manager at Holiday Inn Managua - Convention Center, an IHG hotel
Responded Mar 5, 2014
Dear Traveler, Thanks for choosing Holiday Inn Managua for your recent stay in our country! I greatly appreciate you have taking the time to express your opinion about your recent stay and apologize for the any inconveniences you experienced. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We are really sorry for the miscommunication with traditional procedures. We understand you are disappointed for the cover at the pool area since you did not know about this policy. However we will appreciate your kind understanding since in any restaurant or bar is permitted to introduce food or drinks that are not prepared in place. Thanks again for choosing us and we hope to have the opportunity to serve you again. Best regards, Ximena Cruz
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hey Mary,
The pool is not accesible for the people from the casino, just for our guests. It is a kid friendly hotel, and we are looking forward to your visit with your kids.
Hoping to serve you soon.
Hello Pacruzn,
We do have hair dryers and irons in our rooms.
Greetings
Mr. Pete C,
We do have those items for our guests.
Greetings.
I hired a taxi of 20 USD I don't know about shuttle.
they have complimentary facility to drop and pick up the guest
"Ear Plugs required , the noise in the hallway can be heard inside the rooms with the doors shut "Read full review
"Staying away from elevator and facing the swimming pool. There may be late night party next to swimming pools."Read full review
"Bed was comfy and bathroom nice. Room was quiet and no other guest noises or sounds intruded. "Read full review
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PRICE RANGE
$102 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn managua hotel managua, managua holiday inn
LOCATION
NicaraguaManagua DepartmentManagua
NUMBER OF ROOMS
156
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Managua - Convention Center, an IHG hotel
Which popular attractions are close to Holiday Inn Managua - Convention Center, an IHG hotel?
Nearby attractions include Puerto Salvador Allende (2.7 miles), Antigua Catedral de Managua (2.6 miles), and Plaza de la Revolucion (2.3 miles).
What are some of the property amenities at Holiday Inn Managua - Convention Center, an IHG hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Managua - Convention Center, an IHG hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Managua - Convention Center, an IHG hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Holiday Inn Managua - Convention Center, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Managua - Convention Center, an IHG hotel?
Conveniently located restaurants include Ristorante Tonelli, Gastronomia El Buzo, and Los Ranchos.
Are there opportunities to exercise at Holiday Inn Managua - Convention Center, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Holiday Inn Managua - Convention Center, an IHG hotel have airport transportation?
Yes, Holiday Inn Managua - Convention Center, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Managua - Convention Center, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Managua - Convention Center, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Managua - Convention Center, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.