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BEST WESTERN Las Mercedes

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BEST WESTERN Las Mercedes
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605 Reviews from our TripAdvisor Community

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Showing 513: English reviews
Amsterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Opposite the Managua airport, Clean airco, satelite tv, big bathroom excellent breakfast included with egg-bar Two swimming pools, fitness room and pool side cocktail bar. There is free airport shuttle, so you dont have to cross the six lane street with your luggage Especially good if you land after dark in Managua airport and are in transit only

Helpful?
Thank michaelschaeffer
Atenas, Costa Rica
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel before I flew home. It is a very well maintained hotel. Not a high rise hotel. Designed to fit on with the environment. Plenty of free parking, shuttle to the airport but you really don't need it because it is just across the street. An easy walk. My check in was okay. The staff is... More 

Helpful?
Thank Howard P
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Best Western Las Mercedes is right across from the Managua airport and super convenient with a free shuttle. You can let them know in advance and they will meet you in the baggage area with a sign with your name. The hotel is on beautiful grounds with large trees, pools, pool bar. It is actually historic, but modern rooms with... More 

Helpful?
Thank Carolapf1
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you very much for your review, we appreciate your comments, we are glad you enjoyed your stay. We are very proud of our beautiful gardens, and our cuisine is what motivated us to invest over two million dollars in our new kitchen and Restaurant La Pergola. We look forward to having you back with us again very... More 

Hennessey, Oklahoma
Level Contributor
211 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I got back to Managua a day early. So I checked into the Best Western right across from the airport. I have to agree with other reviews that is quite noisy. The restaurant is very good with an Argentine style theme and small but good breakfast buffet that was included with the room. Besides the noise my main issue was... More 

Helpful?
Thank Cpharris21
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you for your comments, we apologize for any inconvenience during your stay. We do have a very large property and some rooms are quieter than others. May we suggest a corner room or rooms located towards the back of the hotel if you have a late flight. We do not charge for late check out until after... More 

Atlanta
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are clean, the hotel is pretty and it is extremely convenient to the airport. However there are many large groups here and they can't help but be noisy. We were kept awake until 1 AM by a group outside of our room. We requested a quiet room (and waited 1.5 hours for it to be cleaned) but that... More 

Review collected in partnership with Best Western

Helpful?
Thank Stephanie H
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you very much for your valuable feedback we will use your information to find the opportunities to improve our facilities and service. We do believe you can get get a very quiet restful sleep at our large and extensive property full of lush and green gardens. Please contact any of our Team Managers on your next visit... More 

Florda
Level Contributor
74 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was amazed that this hotel was so large. It appears to just be a small lil roadside hotel across from the airport. It's really a large compound that host beautiful pools and pool side restaurants and bars. The room was super clean and the bed was very comfortable. AC was just what the doctor ordered and helped me sleep... More 

Helpful?
Thank septsunseeker
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you so much for your feedback, we are glad that you enjoyed your stay. It is our pleasure to be of service to you, we look forward to having you back with us soon. BEST WESTERN Las Mercedes is many times the first and last impression many of our guest get of Nicaragua, since we are in... More 

Alberta, Canada
Level Contributor
36 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is fine for an overnight stay because it is so close to the airport. They provide free shuttle to/from the airport but you have to contact the hotel in advance. This is no problem. Breakfast is included and is fine. The facility is very large and has at least 2 pools, an outdoor bar, and an indoor restaurant.... More 

Helpful?
Thank NorthernAlberta2
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you so much for your feedback, we appreciate your business. We will share your comments with our staff, and use them as a training tool to coach them in providing better customer service. We apologize for any inconvenience we may have caused you during your last stay. We hope to have you back with us, please do... More 

Birmingham, Alabama
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good Grief. Go buy a hot water heater. Room 163 had no hot water. Also no coffee in lobby. What modern hotel has no coffee in the morning. Room was fine. Air conditioning was very cold. Beds were clean.

Helpful?
Thank awyeth
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: It is with great Chagrin that we must apologize to you, we are sorry that we let you down. Our Chief of Maintenance has informed us that there was a plumbing issue regarding some repairs that took place during your stay near your room that have already been fixed. Please contact us directly so we may make it... More 

Santiago de los Caballeros, Santiago, Dominican Republic
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Well, I have been to Managua several times now and Hotel Las Mercedes continue to be just an excellent hotel where I feel home. Managua is sometimes hot, but this hotel rooms are so comfortable, food is so good and the people who work there are just great and nice, and very very respectful...I ´m not interested in exploring other... More 

Helpful?
Thank Onesimo F
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you! Thank you! we really appreciate your comments, today Best Western Las Mercedes is fully committed with all of our guest, like yourself. Our main purpose is to seek perfection, we are well aware that we are not, yet we strive for progress. The human quality of our staff is representative of the best Nicaragua has to... More 

Level Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Not a bad place to stay if you need a place to crash for the night before your flight. The airport is literally right across the street, less than a 5 minutr walk. Was handy for our flight to Big Corn and for our very early morning flight home. Nothing fancy about the hotel. Rooms are average naybe a little... More 

Helpful?
Thank SherlocksWanderlust
Best Western L, General Manager at BEST WESTERN Las Mercedes, responded to this review

Dear Guest: Thank you for your comments, we will use your feedback to continue to search for ways to improve. We are committed in fulfilling the needs of all of our guest, your opinion is very valuable. We just finished renovating our Kitchen and Restaurant, in the horizon we have planned to re-do our Lobby, Facade and our Parking Facilities.... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN Las Mercedes

Address: Km 11 5 Carretera Norte, Managua 000-046-0, Nicaragua
Location: Nicaragua > Managua Department > Managua
Price Range: $88 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Las Mercedes 3*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Las Mercedes Hotel Managua
Best Western Hotel Managua
Best Western Managua
Managua Best Western
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