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InterContinental Real Managua at Metrocentro Mall

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InterContinental Real Managua at Metrocentro Mall
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622 Reviews from our TripAdvisor Community

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Worthing, United Kingdom
Reviewed 4 days ago NEW

I know hotels are not responsible for the background you may have that leads you to choosing their hotel. However, I feel it is relevant to establish some simple requirements/expectations I had of this hotel, none of which have been met. My husband and I landed last night in Managua (Thursday 23rd March). We are taking an internal flight to...

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Helpful?
Thank RCB6219
Miami, Florida
Reviewed 1 week ago

excellent hotel with great location, good restaurants, great customer service and very clean rooms. The pool area and rooms are now being remodeled, hope price range stay the same. I really recommend it!

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Thank Noe T
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Noe T Thank you very much for coming and recommending InterContinental for being a nice Hotel in Managua. Definitely, the quality services, privilege location and a brand new hotel due to the remodeling of rooms, lobby, terrace, pool, gym, one new outdoor bar and one new restaurant will become it the best Hotel in town. Hope you come back...

Dallas, Texas
Reviewed 1 week ago

Wonderful hotel. Very clean, helpful/prompt staff, good location. Also, most of the staff speak English which is very helpful. Food pricing is very reasonable and cheaper here than at a resort I also stayed during my 10 days in Managua. This is definitely on the higher price within the country, but very cheap compared to other capital cities on a...

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Thank patrickthomastx
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear patrickthomastx I appreciate your complete review and description about what Intercontinental is in Nicaragua. In deed, the excellence is attributed to the cleanliness and comfort of the rooms, privilege location in front of Metrocentro Mall and in the center of Managua and the most important is the quality service due to the professional staff, English spoken and very prepared...

Miami, Florida
Reviewed 2 weeks ago

I travel for business in Central America thru out the year and I can say this is one of the best Properties I have stayed at !! This hotel is under a large renovation but the staff has gone out of there way to not inconvenience you!

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Thank lear359
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear lear359 I am very happy to read your positive review about InterContinental and consider it as the best hotel in Central America. In fact, the remodeling of the rooms, lobby, terrace, new bar and new restaurants will exceed our customers expectations and our staff will be always ready to serve you and avoid inconvenience. Hope you come back soon....

Seattle, Washington
Reviewed 2 weeks ago

Great hotel chain! I always stay at these hotels in Central America, whenever possible. It is the best way to ensure that you have a great stay and you can count on being comfortable. I always recommend the Intercontinental to my friends.

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Thank Allan D
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Allan D Thank you very much for the preference to InterContinental Hotels and specially in Nicaragua. Definitely, is the place to be, due to comfortable and luxury rooms and culinary diversity with three Restaurants on site. And soon one new bar and a restaurants. Will be an honor to serve you again. Yours.

Washington DC, District of Columbia
Reviewed 2 weeks ago

Great personnel, great service, great facilities, great location, great value. Undoubtedly the best in town. I keep coming back and I am always satisfied. I am always looking forward to my next trip to Nicaragua.

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Thank francis2001
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear francis2001 I appreciate your kind comment and thank your for considering InterContinental as the best hotel in town. Definitely, our staff in continuous training works hard to provide the best experience and quality service to our guest. Hope you come back soon and will be an honor to serve you again. Yours.

Chicago, Illinois
Reviewed 2 weeks ago

It may be a good idea to stay away from this hotel while they finish the current renovation process. This is a good hotel in a very good location, the swimming pool are is closes, several floors are under renovation, and the noise being produced is very annoying.

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Thank Chicago2013
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Chicago2013 Thank you very much for coming to InterContinental, which has a privilege location in the center of Managua and in front of Metrocentro Mall. It has begin the remodeling of rooms, lobby, terrace, one new bar and one new Restaurants that will come to exceed our client´s expectations offering a complete new and luxury service. You will love...

Charleston, South Carolina
Reviewed 2 weeks ago via mobile

I've been traveling here monthly for the last 10 years. This place has finally gotten a much needed remodeling, but they still kept some old things untouched like the desk chair, the closet and hallway carpet. The new shower is nice but only half covered with a glass you splash water all over and get kind of cold. The sofa...

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Thank Jcjasso
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Jcjasso I appreciate your preference by staying with us since ten years ago. As you mention, InterContinental is in the middle of the remodeling of rooms, terrace, gym, pool and soon two new restaurants. Definitely, it will improve our services and culinary diversity with four Restaurants inside the hotel. I hope the next time, it's all over to offer...

Miami, Florida
Reviewed 3 weeks ago

Be careful when you do a reservation in this hotel, the don't respect the original price, they charge more even though you have in write by them. The hotel is a good location, clean and excellent service.

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2Thank Patin T
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Patin T Thank you very much for choosing InterContinental as a place to stay for pleasure. I apologize for the misunderstanding about price. I hope you had enjoy the great location, culinary diversity and quality service. Hope you come back soon. Yours.

Reviewed 3 weeks ago via mobile

Good looking hotel in a great location but they can never seem to get this place managed well. Staff have attitude and food is inconsistent. Nice pool and lobby but the restaurants and service need quite a bit of attention...Not friendly. Nothing like the hilton or crowne plaza where they treat you right.

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Thank Eliminate M
Intermanagua, Gerente at InterContinental Real Managua at Metrocentro Mall, responded to this review

Dear Eliminate M InterContinental is known for its great location in front of Metrocentro Mall and in the center of Managua. Thank you very much for your comments because it helps as in our continuous improvement. That´s why our staff is always in training. It will be an honor to serve you again. Yours.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Enjoy an urban oasis at this award-winning, luxury hotel in Managua, Nicaragua. Ideally located in the center of the entertainment and business district, adjacent to Metrocentro, the country's largest shopping mall featuring more than 120 venues. At Metrocentro you will find boutiques, restaurants, bars, movie theaters and more. The hotel is only 6 miles away from Managua's international airport. The hotel offers many options for your entertainment; you can indulge yourself at Factory Steak & Lobster or enjoy a trendy ambiance and live music at NAU Sushi Lounge. Voltes restaurant is well-known for its buffet or if you prefer you can order a la carte. Customers can also unwind in the peaceful surroundings of our terrace next to the pool and exotic gardens. Our hotel rooms are designed to ensure your best rest. All our rooms are equipped with soundproof windows, custom mattresses, high speed streaming internet access, 300-thread count Egyptian cotton linen sheets, total blackout curtains, reading lamps, wide shower heads, mobile docking alarm clock, wide working desk, ergonomic chair, and more. For meetings and events the hotel offers nine modern and versatile event rooms with the latest in audiovisual technology. Our meeting space and ballrooms have the capacity to host events with up to 700 people. From the hotel it's easy to explore the city, you can visit Managua's famous Cathedral and its historic downtown area. ... more   less 

Additional Information about InterContinental Real Managua at Metrocentro Mall

Address: Costado Sur Centro Comercial | Metrocentro Carretera Masaya, Managua, Nicaragua
Location: Nicaragua > Managua Department > Managua
Price Range: $152 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Real Managua at Metrocentro Mall 4.5*
Number of rooms: 157
Reservation Options:
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Also Known As:
Intercontinental Real Metrocentro Managua Hotel Managua
Intercontinental Managua
Hotel Style:
#2 Luxury Hotel in Managua
#3 Family Hotel in Managua
#3 Business Hotel in Managua
#7 Romantic Hotel in Managua
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Questions & Answers

Here's what travelers have asked, with answers from InterContinental Real Managua at Metrocentro Mall staff and other travelers.
5 questions
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Questions? Get answers from InterContinental Real Managua at Metrocentro Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We booked deluxe room. Very disappointed. Facilities lacking in room. Windows COVERED in bird's mess.”
 of 5 bubbles RCB6219, 4 days ago | Read review
“Ask for a room with a view of the lake, preferably at the 6th or 7th floor.”
 of 5 bubbles francis2001, 2 weeks ago | Read review
“all rooms are undergoing remodeling and upgrading”
 of 5 bubbles picatire, 4 weeks ago | Read review
“Currently the rooms are being renovated, floor by floor. I was told that construction noise would start at 9 am I believe but it actually started closer to 7 am. This is a temporary problem but one that could last for months. Next the public areas will be renovated and that could be worse. ”
 of 5 bubbles CarolR242, Feb 4, 2017 | Read review
“The only fault I could find was the water heater for making tea. It took such a long time to heat up. Otherwise everything was perfect.”
 of 5 bubbles SusanRome_Italy, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question