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Sheraton Presidente San Salvador

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Sheraton Presidente San Salvador
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413 Reviews from our TripAdvisor Community

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Showing 215: English reviews
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Queens, New York
Reviewed 2 days ago NEWvia mobile

The Sheraton has been our go to place for years. On our most recent visit I confused the dates and made our reservation for one night for the wrong day. It wasn't until we arrived that we realized the error. Unfortunately the hotel was fully booked, but the staff made multiple phone calls until we were able to find a...

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Thank GucciKing
A TripAdvisor Member
Long Branch, New Jersey
Level Contributor
4 reviews
3 hotel reviews
Reviewed 3 days ago NEWvia mobile

The hotel is beautiful and everything has a nice pool but the water is so cold you barely see people swimming because the water is cold and in the room I stayed I heard everything what the other people I. The other room were talking about ..they need to update their room ...the best thing for me it was the...

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Thank A TripAdvisor Member
Reviewed 1 week ago

Hotel Sheraton seems to be a very popular place to go for local people! Certainly not recommended for a long stay. The night we stay (first time visiting Sheraton) there were some cameras rolling for an interview or something. I like the pictures of all the presidents (that stayed at Sheraton i guess - or not) on the wall. Room...

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Thank Carlos Herminio C
San Diego, California
Reviewed 2 weeks ago

Stayed for one night prior to catching the Pullmantur bus to Guatemala City. The lobby of Pullmantur is adjacent to the hotel, so the Sheraton was very convenient for my 6:00 AM departure. The art museum is also right next door. Hotel desk clerks spoke English and were very professional. My room was on the 3rd floor with a King...

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Thank walkabout123
Reviewed 3 weeks ago via mobile

This is by far the best rated hotel in San Salvador. Rooms are very nice and comfortable. Very good amenities. The restaurant and bar are great. Staff is very nice and kind. Lots of spaces to chill and relax. Nice election for families on vacation as well.

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Thank Javier C
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Good Day Javier, Thanks for your comments, we are satisfied to know that field your expectations and that you enjoy our facilities, we hope that in your next visit you stay with us again. Regards.

Southwest Montana
Reviewed 3 weeks ago

Planning just a quick overnight in transit, our friends booked this hotel but immediately said it was one of his favorites in Central America. The hotel is historic (built as host hotel for Miss Universe pageant) but is immaculately maintained. Rooms were beautiful, staff impeccable, and bar provides comfort and class and a good glass. But it seems most folks...

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Thank montanacouple
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Good Day Montanacouple It's a pleasure to greet you Thank you for your comment, like Sheraton Presidente it makes us happy to know that we have compliment with his expectations and we will try to offer our better service in every stay. Regrads.

A TripAdvisor Member
1 review
Reviewed 4 weeks ago via mobile

My expirance in this hotel is poor the air-condition is full with dust, everything is old The gym is from 1998 when i ask the manager need to improve the gym he told me that am mistaken and everything is new, the restaurant is bad too only small amount of food. This is not 5 star hotel

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Thank A TripAdvisor Member
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Good day Thank you for comment we very much regret the inconvenience, like sheraton we are going to try to improve our customer service and our building for you comfortable. Regards.

Loveland, Colorado
Reviewed January 9, 2017

A nice property with friendly staff, I was a little disappointed in the room. The room itself was beautiful, but the balcony for our room on the second floor just overlooked some metal enclosure so no view of the pool as the hotel photos suggest. The nights we stayed there was late night (one time till 2am ) parties in...

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Thank Alistair_MacDonald
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Dear Mr. McDonald, We really sorry for the inconvenients. On December, the hotel is full of parties, however we have rooms near to noisy (volcanoe or city view). We hope your next stay we will asigned a room near to noisy in case we have an event with a wonderful view. Warm regards,

Quito
Reviewed December 22, 2016

If not the best in San Salvador, for sure on the top of the leader board. Such a wonderful stay I had at Sheraton Presidente, a classic, yet cozy hotel full of features to make us guest feel alright. my stay starting great with the Staff at the front-desk, so attentive and accommodating were with all of my request, and...

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3Thank idrovoviva
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Good day Idrovoviva. it is a pleasure to serve you In Sheraton Presidente always we try to give the best at our costumer and we hope than in your next visit you can stay with us. Regards

Worcester, Massachusetts
Reviewed December 17, 2016

We visited here first for our trip to see family in San Miguel. Wonderful staff , comfortable bed, and warm relaxing pool. Food was great and we did venture off to do some sight seeing. Our luggage was lost in Miami but when it got to San Salvador the hotel went back to the airport which was a great help!

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1Thank marsa3118
Marketing C, Gerente at Sheraton Presidente San Salvador, responded to this review

Good day Marsa 3118. it is a pleasure to serve you Like Sheraton Presidente always we try to give the best at our costumer and we hope than in your next visit you can stay with us. Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Presidente San Salvador is the premier lodging and conference facility in San Salvador. Situated in the best residential area, San Benito, yet close to the financial and commercial district, where you can also find the main shopping centers and theaters, such as Multiplaza shopping center and Feria Internacional. Comalapa international airport is just 35 minutes away. The hotel is distinguished by its luxurious facilities, ample gardens, and unbeatable service and warmth of its personnel. ... more   less 

Additional Information about Sheraton Presidente San Salvador

Address: Av. La Revolucion, Col. Sn. Benito, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range: $129 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Presidente San Salvador 4*
Number of rooms: 225
Reservation Options:
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Also Known As:
Sheraton Presidente San Salvador Hotel San Salvador
Sheraton San Salvador
San Salvador Sheraton
Sheraton Presidente San Salvador El Salvador
Hotel Style:
#3 Spa Hotel in San Salvador
#8 Family Hotel in San Salvador
#10 Business Hotel in San Salvador
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Presidente San Salvador staff and other travelers.
3 questions
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Questions? Get answers from Sheraton Presidente San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“During December lots of parties”
 of 5 bubbles carlosherminioc, 1 week ago | Read review
“Try to get a room away from the construction area. Rooms facing the pool can be noisy too, particularly if there is a party scheduled.”
 of 5 bubbles walkabout123, 2 weeks ago | Read review
“Saw no issue with any room. We did enjoy executive lounge floor.”
 of 5 bubbles montanacouple, 3 weeks ago | Read review
“Just request a room with a view of the pool”
 of 5 bubbles Alistair_MacDonald, Jan 9, 2017 | Read review
“"Higher Floors enjoy of better views"”
  • Great Junior Suite
  • Feeling at home
  • comfy rooms and cozy design
  • Wonderful views from the terrace
  • Best Junior Suite ever
 of 5 bubbles idrovoviva, Dec 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question