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Crowne Plaza Hotel San Salvador

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Crowne Plaza Hotel San Salvador
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350 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Syracuse
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Crowne Plaza Hotel San Salvador is a very nice option when traveling to San Salvador. The hotel is well apportioned - the rooms are comfortable and updated. The staff is quite friendly and helpful. There is an executive lounge. During my stay there was extensive renovations going on in the hotel. This may or may not affect one's experience... More 

Helpful?
Thank Jstinziano
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Jstinziano, Thank you for this great review! We are ecstatic to learn that you had a pleasant experience with us. It was delightful to have you as our guest; we like to know that you liked our comfortable rooms and the service of our team. We are doing everything possible to end very soon the renovations in our hotel.... More 

Level Contributor
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

So we took a family trip -Expedia or hotel did not notify us about hotel's heavy reconstruction -No pool access Crowne Plaza & Plaza hotel Bar was also under construction -Loud construction noise and construction workers right outside our windows no privacy -We lost power in our hotel room -They should update the photos on their website because the hotel... More 

Helpful?
Thank Fiorela H
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Fiorela H We are working now in the construction from some parts in our hotel but we hope to finish as soon as possible. We apologize for any inconvenience this caused to you. We are letting know to our entire guest about our temporary work in the pool when they contact in our direct booking channel. But we will... More 

Beverly Hills, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised with the level of attention and their nice comfortable rooms. My stay was a very long one. I stayed 3 weeks (July 19 to August 8) in this particular hotel. The employees were very cordial and very attentive to my needs. Honestly, I felt safe there. I was traveling alone with my daughter, who was playing... More 

Helpful?
Thank yeb0314
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear yeb0314 Thank you so much for your reply! we are so happy to know that you really enjoy your stay with us, our restaurant with a lot of variety national and international dishes ano ur best pupusas the Salvadorean dish very delicious. our location very close to plaza futura with may restaurants to choose from. It was wonderful to... More 

Vienna, Austria
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's OK...but nothing really special...the service is on/off kind of type...the hotel was under reconstruction a bit...there are other options...maybe even cheaper...I would recommend to search for newer hotels.

Helpful?
Thank Romart25
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Romart25, thank you for your review. We appreciate your comments and all your opinions will be transmitted to our team. We are working now in the construction from some parts in our hotel but we hope to finish as soon as possible. We apologize for any inconvenience this caused to you. We are attentive to any suggestions, thank you... More 

1 review
3 of 5 stars Reviewed July 30, 2016 via mobile

I am so sorry to come back to which used to be the best hotel in town. Remodeling with cheap materials snd service at its worst level. Lastima! They remodeled the rooms and bathrooms and it looks cheap. Pupusas at the dinning room were great but the attention is of two stars. Bar tables are atrocious!

Helpful?
Thank Enrique B
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Enrique B, Thank you for reviewing us! We appreciate your comments and all your opinion it’s going to be transmitted. We are very sorry you did not feel satisfied with our service, we'll work on it. We are attentive to any suggestions, thank you some much for taking the time and tell us what you think about our hotel.... More 

Jerusalem, Israel
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Good hotel with nice rooms in fine location. San Salvador is not easy city to travel and the hotel is near the business area. Lotvof meeting and conventions are there. The poos is not open. Food is very good.

Helpful?
Thank Rafi R
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, Rafi R, Thank you for this great review! We are really happy to learn that you enjoy the location for our hotel. It was a pleasure to have you as our guest; we look forward to seeing you again on your next trip to El Salvador. Kind regards, Alejandra Rivera Guest Experience Champion More 

Miami Beach, Florida
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 20, 2016

This is a hotel very good located, close to the world trade center in the hart of San Salvador, lots of restaurants and shopping centers around. The hotel is kind of old, rooms are good, clean and quiet. I give 3 star out of 5 to the restaurant, gym is small and pool is very small.

Helpful?
Thank marc0espin0za
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear marc0espin0z, Thank you for reviewing us! We appreciate your comments and are glad that you enjoyed our direct access to World trade center, where you can find a lot of good restaurants. We are really happy that you enjoyed our rooms too, we will to transmit your comments about the cleaning of the rooms. We working on improving our... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016

Booking.com should have let us know that there was no pool when we got there. I specifically booked this hotel because of the pool. We were not happy and the management did nothing about it. No discount at all. When you come from a cold place your holiday is about going to the pool. Very disappointing.

Helpful?
Thank Belinda M
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Belinda M, Thank you for sharing your review with us. It’s really important for us to know about your experience with us and we appreciate your comments. We are working on the pool; it is something we had to do. This is in order to improve our services as hotel. But at the moment, we have options outside the... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2016

I have stayed at this Hotel a few times, the staff is so nice and attentive always, the premises are clean, safe and beautiful, the large pool, the volcano view, the food is delicious Fernando our server at the restaurant was so attentive, friendly and professional. The rooms are spacious and the beds are very comfortable, they have a full... More 

Helpful?
1 Thank alma182
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Alma 182 Thank you so much for reviewing us! we are so happy to know that you enjoyed your stay at Crowne Plaza San Salvador. Our views to the San Salvador Volcano are certainly delightful also our semi Olympic pool (large) for swimming is very convenient. location is close to Plaza Futura a small place with a variety of... More 

Woodbridge, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 16, 2016

Facility is very nice with volcano view and accessible to the world trade center aka plaza futura. customer service in the restaurant area could be better by giving everyone the same friendly service regardless ethnicity that also goes for the front desk.

Helpful?
Thank S J
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear S J We are grateful to have received you as a guest and that you enjoyed our excellent location with access to the best restaurants, without missing our San Salvador volcano view so spectacular!! also our kindness from all staff and our services. Hope to see you again very soon! Best Regards, Roberto Medina Guest Experience Champion More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range: $110 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Hotel Style:
#4 Family Hotel in San Salvador
#5 Romantic Hotel in San Salvador
#5 Business Hotel in San Salvador
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