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Crowne Plaza Hotel San Salvador

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Crowne Plaza Hotel San Salvador
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383 Reviews from our TripAdvisor Community

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Showing 217: English reviews
chicago
Reviewed yesterday NEW

Spent 2 weeks in San salvadore and spent a week at this hotel and it was an excellent hotel with an excellent and extremely friendly staff. the view of the volcano was great and the 7th floor club floor was excellent both in food and service

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Helpful?
Thank DrTomG
Pamplona, Spain
Reviewed 5 days ago NEW

Very nice place, with extraordinary big rooms, and very efficient and quick service. Our check-in was one of quickest I have ever had. San Salvador is a crazy city and the hotel offers a peaceful place to rest and meet with friends and contacts. Beds very really very comfortable and my bathroom was big and new. Nice place to stay.

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Helpful?
Thank Charo S
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Charo 5 Thank you for your most recent post at Crowne Plaza San Salvador, Our staff strives to create memorable experiences; we are overjoyed to learn you had a pleasant stay. We appreciate your comments our beds are so comfortable. We hope you will visit us again on your next trip to San Salvador. Sincerely, Roberto Medina Guest Experience...

Guatemala
Reviewed 1 week ago

I just came back to Guatemala after a week in the hotel. The service was excellent, the location was perfect (for me at least), and the food was good. The gym is well-equiped. The pool is a bit too small and too visible; maybe that's why you won't find many people near or in it. I really liked the fact...

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Helpful?
Thank Jose Tomas P
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Tomas P Thank you so much for your feed back on your last visit to Crowne Plaza, our location one of the best in the city near Plaza Futura y World Trade Center where you can find good restaurants to choose from, with out missing our traditional Pupusas a typical food from El Salvador very good we served at...

San Francisco, California
Reviewed 1 week ago

The room was very very nice and what a view of the volcano from the window, the bathroom was so very nice took a long shower they have every thing you would want. really if was difficult leaving the room. The breakfast was chaotic too many people and not enough tables. difficult to get help if you want to be...

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Helpful?
Thank hugh192016
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear hugh192016 Thank you so much for your feed back regarding breakfast was chaotic, we work hard in order to improve our service, once again, We love to learn about your experience with us and appreciate your comments. It has been a pleasure to have you as our guest. We hope to see you soon on your next trip to...

Reviewed 1 week ago

I would say that this hotel has now transformed itself into a CONFERENCE CENTRE not a hotel! the once wonderful pool it is now a hot tub size! the restaurant with the nice terrace, that we once enjoyed our breakfast is so NOISY and the construction toxic material odour over takes your breakfast smell! if you are looking for a...

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Helpful?
Thank Celia S
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Celia S On behalf of Crowne Plaza our apologies for all the inconvenience regarding our remodeling at Crowne Plaza San Salvador, we are working hard to serve you better,I want to inform you that we have transmitted your comments to the departments involved to improve our service. Hope to see you on your next trip to San Salvador Best...

Atlanta, Georgia
Reviewed 1 week ago

So this was my sixth time staying at this hotel and I have to say that they are missing their mark when it comes to other Crowne Plaza hotels. I was hoping that my experience would improve but I have to say that it is consistently disappointing. This hotel has undergone some major renovation to the outdoor pool area and...

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Helpful?
Thank John_Zwicke
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. John_Zwicke We want to thank you for all four feed back regarding your last Stay at Crowne Plaza San Salvador, we already explain every single detail to our Maintenance Manager in order to solve it as soon as possible, we already have CBS 80 channel, CNN 84 Channel as you requested. I will be Glad to see you...

Reviewed 1 week ago via mobile

We were on a transit as Avianca airlines had cancelled their flight and kept us there overnight. Beautiful lobby, very clean rooms, buffet at night and early morning packed breakfast was excellent. We are vegetarians, and they catered to our every need. Only issue was: they had three events going on: A graduation party, a wedding and one other event,...

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Helpful?
Thank Globaltravellerjha
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Globaltravellerjha Thank you for your review! we are glad that you enjoy your stay with us, our facilities excellent buffet including vegetarians, we are so sorry regarding the noise from different social events , we really appreciate our comments in order to improve our service Hope to see you on your next trip to San Salvador Best Regards Roberto...

Dublin
Reviewed 3 weeks ago via mobile

Stayed here for a few days recently on business. Really nice hotel with some lovely areas to sit in. Breakfast was very nice and the seats outside were great to enjoy it while looking at a volcano. Staff were really friendly and polite as well as helpful. Shower wasn't great in the room was my only complaint

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Helpful?
Thank Chris P
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Mr. Chris P Thank you for sharing your comments! we are so glad that your stay was comfortable, even on a business visit. we have open areas with a spectacular view to San Salvador's Volcano, with out missing our attentive and kind staff. Regarding our shower can you tell us what was the complain, for us your comments are...

Indianapolis, Indiana
Reviewed October 31, 2016

I have visited this property many times over the last two years. It is always clean and airy. The rooms are very nice. The restaurants provide very good food. The service is excellent. Most of the staff speaks English well. This is currently my go to hotel in San Salvador for business travel.

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Helpful?
Thank kwaltz56
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear kwaltz56, Thank you for your review! Thank you for your review. We are really glad to know that you enjoy our rooms and the food in our restaurant. Our staff is very happy to learn you enjoyed your stay; we are committed to delivering memorable experiences to our guests. We hope to enjoy the pleasure of having you as...

Reviewed October 23, 2016

This crowne Plaza is located at the foothill of the volcan, El Boqueron. The staff is friendly and professional. I have always enjoy coming to this location. There is a woman who works at the restaurant name Teresa, she is friendly and accomodating. I actually look forward to seeing her when I come here. There used to be a pool...

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Helpful?
Thank c17360
Guest Experienc... C, General Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear c17360 Thank you for sharing your review with us!!We are grateful to have received you as a guest and that you enjoyed our excellent location with San Salvador Volcano View , our kindness from all staff and our services. Our pool is going to be ready soon , so you will have the opportunity to enjoy it brand new....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry

Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range: $101 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Hotel Style:
#4 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Hotel San Salvador staff and other travelers.
7 questions
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Questions? Get answers from Crowne Plaza Hotel San Salvador staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would stay on the 7th floor club floor ..well worth the extra dollars”
 of 5 bubbles DrTomG, yesterday | Read review
“Ask for a room in the 4th to 6th floor with a view on the Boquerón Volcano”
 of 5 bubbles 972josetomasp, 1 week ago | Read review
“do not stay on the first and second floor to much noise.”
 of 5 bubbles hugh192016, 1 week ago | Read review
“7 th or 6th floor!”
 of 5 bubbles celias757, 1 week ago | Read review
“If you are below the executive lounge you will here chairs sliding on the floor above you.”
 of 5 bubbles John_Zwicke, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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