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Crowne Plaza Hotel San Salvador

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Crowne Plaza Hotel San Salvador
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341 Reviews from our TripAdvisor Community

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Showing 201: English reviews
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

I am so sorry to come back to which used to be the best hotel in town. Remodeling with cheap materials snd service at its worst level. Lastima! They remodeled the rooms and bathrooms and it looks cheap. Pupusas at the dinning room were great but the attention is of two stars. Bar tables are atrocious!

Helpful?
Thank Enrique B
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Enrique B, Thank you for reviewing us! We appreciate your comments and all your opinion it’s going to be transmitted. We are very sorry you did not feel satisfied with our service, we'll work on it. We are attentive to any suggestions, thank you some much for taking the time and tell us what you think about our hotel.... More 

Jerusalem, Israel
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

Good hotel with nice rooms in fine location. San Salvador is not easy city to travel and the hotel is near the business area. Lotvof meeting and conventions are there. The poos is not open. Food is very good.

Helpful?
Thank Rafi R
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear, Rafi R, Thank you for this great review! We are really happy to learn that you enjoy the location for our hotel. It was a pleasure to have you as our guest; we look forward to seeing you again on your next trip to El Salvador. Kind regards, Alejandra Rivera Guest Experience Champion More 

Miami Beach, Florida
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 20, 2016

This is a hotel very good located, close to the world trade center in the hart of San Salvador, lots of restaurants and shopping centers around. The hotel is kind of old, rooms are good, clean and quiet. I give 3 star out of 5 to the restaurant, gym is small and pool is very small.

Helpful?
Thank marc0espin0za
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear marc0espin0z, Thank you for reviewing us! We appreciate your comments and are glad that you enjoyed our direct access to World trade center, where you can find a lot of good restaurants. We are really happy that you enjoyed our rooms too, we will to transmit your comments about the cleaning of the rooms. We working on improving our... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016

Booking.com should have let us know that there was no pool when we got there. I specifically booked this hotel because of the pool. We were not happy and the management did nothing about it. No discount at all. When you come from a cold place your holiday is about going to the pool. Very disappointing.

Helpful?
Thank Belinda M
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Belinda M, Thank you for sharing your review with us. It’s really important for us to know about your experience with us and we appreciate your comments. We are working on the pool; it is something we had to do. This is in order to improve our services as hotel. But at the moment, we have options outside the... More 

New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2016

I have stayed at this Hotel a few times, the staff is so nice and attentive always, the premises are clean, safe and beautiful, the large pool, the volcano view, the food is delicious Fernando our server at the restaurant was so attentive, friendly and professional. The rooms are spacious and the beds are very comfortable, they have a full... More 

Helpful?
1 Thank alma182
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Alma 182 Thank you so much for reviewing us! we are so happy to know that you enjoyed your stay at Crowne Plaza San Salvador. Our views to the San Salvador Volcano are certainly delightful also our semi Olympic pool (large) for swimming is very convenient. location is close to Plaza Futura a small place with a variety of... More 

Woodbridge, Virginia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 16, 2016

Facility is very nice with volcano view and accessible to the world trade center aka plaza futura. customer service in the restaurant area could be better by giving everyone the same friendly service regardless ethnicity that also goes for the front desk.

Helpful?
Thank S J
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear S J We are grateful to have received you as a guest and that you enjoyed our excellent location with access to the best restaurants, without missing our San Salvador volcano view so spectacular!! also our kindness from all staff and our services. Hope to see you again very soon! Best Regards, Roberto Medina Guest Experience Champion More 

San Marcos, California
Level Contributor
209 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 2, 2016

This was the first hotel in a four-country, 16-day trip and it was definitely a good start. The staff was nice and helpful; the room was spacious and comfortable; and the daily breakfast was very good. The hotel also has a very good location for getting around town.

Helpful?
Thank ntflady
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear ntflady, Thank you for your awesome review! We really appreciate your comments and are so glad to learn you enjoyed our service, lie our Breakfast, Location and warm service. We hope to see you soon on your next trip to our beautiful Country! Sincerely, Amanda Zamora Guest Experience Champion More 

Washington, District of Columbia, United States
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed May 18, 2016 via mobile

Lovely front desk staff. Great breakfast buffet with fresh pupusas daily. Bathrooms only have showers versus a tub, but very good water pressure. They are building a new conference center, but the construction noise was surprisingly not disturbing. Fast internet and convenient location.

Helpful?
Thank Kirsten W
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

DearKirsten W, We are grateful for your valuable review, the warmth of our staff and our beautiful facilities are part of the excellent experience we want to share all of our guests. We hope to see you again on your next trip to El Salvador! Sincerely, Amanda Zamora Guest Experience Champion More 

Kingston, Jamaica
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 18, 2016

The room I stayed in had a view of the volcano which I really enjoyed seeing that it was my first time in El Salvador. The hotel staff spoke fluent English and were very friendly - especially in the bar and the restaurants.

Helpful?
Thank Evon B
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Evon B Thank you for reviewing us! We are delighted to learn that you enjoyed our rooms,especially the volcano view spectacular!! with out missing our atmosphere and service. It was wonderful to have you as our guest. Thank you for preferring us; we look forward to seeing you again in the near future. Kind regards, Roberto Medina Guest Experience... More 

Miami, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 17, 2016

Great rooms, staff and parking lot. I highly recommend to book you room with breakfast included, food is very good. It was a great business family trip. The hotel is connected to restaurants at Plaza Futura with great views of San Salvador. The only thing to improve is the cleaness of the swimming pool, it was a little dirty, but... More 

Helpful?
Thank Gustavo Z
Guest Experienc... C, Front Office Manager at Crowne Plaza Hotel San Salvador, responded to this review

Dear Gustavo Z, Thank you very much for your excellent review! we always strive to have all the amenities you might need, as a large parking lot, family or business atmosphere with the best service. We hope to see you soon More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Crowne Plaza Hotel San Salvador

Address: 89 Avenida Norte y 11 Calle Poniente, San Salvador, El Salvador
Location: El Salvador > San Salvador Department > San Salvador
Price Range: $110 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Salvador 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Radisson San Salvador
San Salvador Radisson
Crowne Plaza Hotel San Salvador El Salvador
Hotel Style:
#4 Family Hotel in San Salvador
#5 Business Hotel in San Salvador
#5 Romantic Hotel in San Salvador
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