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56_ , Bohdana Khmelnytskoho str, Kyiv (Kiev) 01030 Ukraine
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (131)
Room & Suite (76)
Dining (11)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#32 of 183 hotels in Kyiv (Kiev)
Location
Cleanliness
Service
Value
CITYHOTEL is situated in business, historical and diplomatic center of Kiev. The hotel offers 124 comfortable rooms with LED-TV, ergonomic workspace, Wi-Fi and direct local/international telephone connection in each room. All rooms are equipped with air conditioning system, mini-bars and mini-safes. CITYHOTEL - is a part of business lifestyle, modern technologies, fast and excellent service and reasonable prices. CITYHOTEL - is a restrained style along with elegance and comfort, functional design, individuality and refinement, cozy atmosphere and high class service.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Highchairs available
Airport transportation
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Business
Languages Spoken
English, Russian, Ukrainian

Location

Full view
100Great for walkers
Grade: 100 out of 100
86Restaurantswithin 0.3 miles
32Attractionswithin 0.3 miles
319Reviews11Q+A37Room tips
Traveler rating
  • 176
  • 105
  • 22
  • 7
  • 9
Time of year
Traveler type
Language
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Selected filters
  • Filter
  • English
Popular mentions
halide_trip wrote a review Sep 2021
Istanbul, Turkey22 contributions24 helpful votes
Prices are so high. But hygiene is not good. Hotels location is the best. Breakfast variation is so less. Staff are very slow. Konum olarak çok iyi. Fakat hizmet iyi değil. fiyatlar yüksek ancak hijyen kalitesi o seviyede değil. hizmet yavaş.
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Date of stay: September 2021Trip type: Traveled on business
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Response from Konstantin Trofimov, Other at Cityhotel
Responded 1 week ago
Dear Mr Halide, We would like to thank You for Your review. We are glad that You highly appreciated the location of the hotel. I regret to receive the comment about hygiene. Our housekeeping attendants are cleaning rooms every day, and before check-in we have a deep cleaning of the room. Kindly note that we are currently expanding range of buffet meals, improving the variety. In the nearest time we will add Healthy corner with different healthy dishes. But please be advised that on daily basis we are providing to our guests the good choice of fresh bread, croissants, cakes, cookies and sweet pastries. On our cold buffet a great choice of cold cuts meat, sausages and cheese, yougurts, fresh fruits and vegetables, and even salted fish: makerel or other kinds. Also we have jams and marmalades, muesli and breakfast cereals corner. Also every morning our waiters are offering the different eggs preparation: soft boiled egg, hard boiled egg, fried egg, scrambled eggs, and different omlette served plain or with different garnishes like ham, cheese, onion, tomato, sliced sausages etc. We are looking forward to welcome You again at our CITYHOTEL. Kind regards, Guest Relation Manager, Yuliia Lukoshyna
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Fedele_DM wrote a review Aug 2021
London, United Kingdom62 contributions64 helpful votes
The hotel is one of many in its category. Relatively new. Relatively well preserved. Quite good location. As a regular visitor of Kiev I decided to give it a try. One and the last. The look and feel from lobby to rooms is quite depressing, with heavy colour scheme and excessive use of wood veneer in a failed attempt to look premium. Staff are nice but disempowered. I checked in as VIP Gold Expedia customer and did not get any of the declared benefits. The chap at reception tolerated my discontent but was not able to help as only the manager can change room allocation (and is was almost 3:00 AM so no manager in sight). I complained and got no response. Given the price is at the higher end of the range for its category, best is to stay clear unless they have the last rooms available in town.
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Date of stay: August 2021
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Konstantin Trofimov, Other at Cityhotel
Responded 1 week ago
Dear Fedele, Thank you for your comments regarding your stay in Cityhotel. We appreciate your opinion about the rooms and lobby. I should clarify that we do have a beautiful lobby with original premium class italian furniture, white marble stairs, and natural wooden veneer. The lobby is light - there are glass doors and windows, white floor and white marble stairs are creating the image of at least good business class style hotel. The level of service at the hotel is fully consistent with the accepted standards of service 4 stars hotel, which is confirmed by an absolute majority of our guests positive feedbacks from different sources. We regret to hear that you were not satisfied with us, probably it happened because we couldnt confirm with you required as Gold Member complimentary upgrade from Standard room to Junior Suite (3 categories higher) in the time of 100% occupancy during late check-in aftermignight when the management team is not available even to discuss this request. Kindly note that in agreement with Expedia we dont have such confirmed benefits for Expedia VIP guests and it would be difficult to find the 100+ rooms hotel in the world which could confirm free of charge upgrade for 3 categories without management approval in such late time. I was trying to reach you several times by the phone to explain you information about Expedia VIP guests, but unfortunately I couldnt reach you. Best Regards, Yuliia Lukoshyna Guest Relaton Manager
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ALEXEI M wrote a review Aug 2021
Calgary, Canada87 contributions33 helpful votes
Really nice place to stay. Location location location - next to everything. Stuff very friendly and helpful, room nice and clean. Staying there feels like staying in high end luxury place but the price is just normal. I will thing about this hotel first before doing any booking in Kiev.
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Date of stay: July 2021
Value
Location
Service
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Response from Konstantin Trofimov, Other at Cityhotel
Responded Sep 2, 2021
Dear Alexei, Thank You kindly for taking Your time and sharing this amazing comment. I`m delighted to hear that we managed to make Your stay special and memorable and we met all Your expectations. We would be more than happy to welcome You back soon. With kind regards, Yuliia Lukoshyna guest Relation Manager
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Maria K wrote a review Jul 2021
Moscow, Russia8 contributions
I had my business trip to Kyiv in July. Experience with cityhotel started not from the good point. But it is amazing when the staff knows their work well. Reception administrator Irina has solved the problem in a very professional way, totally changing my perception of the hotel. Thank you so much. It is how it should be. In total a very good location, balcony, comfortable bad and pillows. Good choice for a short business trip.
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Date of stay: July 2021Trip type: Traveled on business
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Response from Konstantin Trofimov, Other at Cityhotel
Responded Sep 2, 2021
Dear Maria, Thank You for being our guest and for sharing Your valuable feedback with us. It was lovely to read that You were completely satisfied with Your recent stay with us. We much appreciate Your compliments on the service provided by Irina and about problem solving by professional way. Kindly note that our Front desk pesonnel is a very important resource for the hotel, because the main target is to increase quality of service and satisfaction of the guest. And this is in their hands. We are looking forward to welcoming You back for another great experience soon. Best regards, Yuliia Lukoshyna, Guest Relation Manager
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Alla M wrote a review Jun 2021
1 contribution
We have been to this hotel for the first time and our very first time in kiev. Very very friendly and friendly staff. Our arrival was at night and everybody was very helpfull. Location is in the centre of the city. Delicious breakfasts.
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Date of stay: June 2021Trip type: Traveled as a couple
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Response from Konstantin Trofimov, Другое at Cityhotel
Responded Jun 22, 2021
Dear Guest, thank You for Your wonderful review! It’s such a pleasure to read You enjoyed Your experience with us. Thank You for Your kind words about the staff and service. Our team is always happy to read reviews such as Yours. We are looking forward to welcome You again at our CITYHOTEL. Best regards, Konstantin Trofimov Front Office Manager.
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PRICE RANGE
$117 - $188 (Based on Average Rates for a Standard Room)
LOCATION
UkraineKyiv (Kiev)
NUMBER OF ROOMS
124
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Frequently Asked Questions about Cityhotel
Which popular attractions are close to Cityhotel?
Nearby attractions include Shevchenko Park (0.2 miles), Three after midnight | 03:00 (0.2 miles), and A. V. Fomin Botanical Garden (0.3 miles).
What are some of the property amenities at Cityhotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Cityhotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Cityhotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Cityhotel?
Yes, parking is available to guests.
What are some restaurants close to Cityhotel?
Conveniently located restaurants include 11 Mirrors Rooftop Restaurant & Bar, Restaurant Chachapuri, and True Burger Bar.
Are there opportunities to exercise at Cityhotel?
Yes, guests have access to a fitness center and a sauna during their stay.
Does Cityhotel have an airport shuttle?
Yes, Cityhotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Cityhotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cityhotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Cityhotel?
The staff speaks multiple languages, including English, Russian, and Ukrainian.