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Premier Palace Hotel

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Premier Palace Hotel
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453 Reviews from our TripAdvisor Community

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Showing 286: English reviews
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Brussels, Belgium
Reviewed 3 days ago NEWvia mobile

Really nice hotel with friendly staff. Great location. Rooms nice, clean, quiet. Comfortable bed and good pillows. Please be aware that your breakfast costs 750 Ukrainian hrivna, which amounts to approximately €30. This equals to a price of a dinner in an expensive restaurant in Kyiv.

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Helpful?
Thank Talisman_77140
Tel Aviv, Israel
Reviewed 1 week ago

Basically I expected for a little bit more from the hotel when I booked it ( Size and Design wise ) . But it Cant be counted like a minus for the Hotel , my exceptions just was not fit to the reality . The services is great, fast, professional and concerning ! I had some issue with the room...

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Thank LevinAvi
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear LevinAvi, Thank you for a great review about the Premier Palace Hotel. It's nice to know you have enjoyed staying with us and you like our service and staff attitude. We are looking forward to welcoming you again when you are in Kiev. Kind regards, Alexey Metelskiy Director Sales & Marketing

Pembury, United Kingdom
Reviewed 3 weeks ago

Generally I had a nice stay here. Service is very good, and the gym and spa area is very good. Choice of restaurants and bars is handy, and centrally located is very useful for finding local hotspots etc. Only negative is the rooms are very dated, and the beds not so comfortable. Otherwise an enjoyable stay.

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Helpful?
Thank 80Rhino
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear 80Rhino, Thank you for choosing our house and your review. We are happy you have enjoyed being our guest. Our classically decorated rooms look a little different from newly built hotels. Thank you for taking our attention to sleep experience which we try to make our best for our guests. In case guests don't feel comfortable on their beds...

Ferrara, Italy
Reviewed 3 weeks ago

I know pretty much everything about this hotel and I keep returning. This is pretty much everything you need to know. From the rooms to breakfast to room service to professionality of the staff all is very good.

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Helpful?
Thank Andras S
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear AS19711122, We are delighted to get such a nice feedback from our regular guest! It's nice you are happy with us! Looking forward to welcoming you again near future. Kind regards, Alexey Metelskiy Director Sales & Marketing

Reviewed January 18, 2017

have You ever seen the carpet in the the lift ,with the name of the day, being changed every day? If not come to the premier Palace Hotel. The first prestigious hotel in Kiev,and still keeping style, quality of service. Worth to come.

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Helpful?
1Thank Marek S
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Marek, We appreciate your fantastic review about our house. It's nice to know guests enjoy a lot of features here. Thank you for being your long-term guest. You are always welcomed many many times more in future! Kind regards, Alexey Metelskiy Director Sales & Marketing

R
Reviewed January 5, 2017

A luxury and respectable hotel, amazingly located and served in the best taste! Classical style, equipped with all one needs both on a business or a family trip. Situated right in the heart of Kiev, steps from the Kreschatik, the Independence square and the other sites. Large and clean room, comfortable bed. Everything looks and feels new and well maintained....

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1Thank G9508
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear G9508, We appreciate your fantastic feedback about our house. I will pass your regards to the team for them to be proud they have made one more guest happy! We are looking forward to welcoming you back soon! Kind regards, Alexey Metelskiy Director Sales & Marketing

Reviewed December 30, 2016

The charm of Ukrainian vintage despite the massive block! Reception ladies are as cold as the outside weather in winter time. Cosy lounge bar and great sushi restaurant. On roof top international cuisine overlooking Kreshatyk avenue. All very comfortable except tiny room... and amenities are quite small for such bit structure. If your room is on the other edge of...

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Thank Ad v
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Ad v, Thank you for your kind review about our house. We appreciate you have chosen the only acting historical hotel in Kyiv - Premier Palace - as your residence. We do hope you have enjoyed the ambience of the Premier Palace. Due to rather big size of the building (which is a historical monument) there are several guest...

Oslo, Norway
Reviewed December 26, 2016

The title is with a question mark only because I have not yet stayed in all hotels in Ukraine. Premier Palace is simply the best Ukrainian hotel I have visited in Ukraine. Excellent food, beautiful rooms, very friendly and service oriented staff. Location is great. For the first time ever in Ukraine, Internet worked without a glitch. No technical issues...

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1Thank Stein M
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Stein M, We are pleased to know the Premier Palace Hotel has left an excellent impression and become a good start to discover Ukraine! It's nice to know you were happy here! We are looking forward to welcoming you back near future! Happy New Year! Kind regards, Alexey Metelskiy Director Sales & Marketing

London, United Kingdom
Reviewed December 22, 2016

Stayed at the Premier Palace for three nights whilst on a business trip. This hotel is amongst the more expensive in Kiev, but the service and quality fall short of what should be reasonably expected in this bracket. The decor in my room was a bit tired, one side of the curtains didn't draw back and the TV had poor...

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Thank pettermatthews
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Mr. Matthews, Thank you for taking your time to write this review. We are very sorry not to meet your expectations entirely. The Premier Palace is the only historical property still in operation in Kiev. This is why we kept a classic style of our house during recent renovation as well. Sometimes it might seem old-fashioned, but a classic...

Istanbul, Turkey
Reviewed December 9, 2016

It was first time for me to be in Kiev .And was very good decision to stay at this hotel.The room big enough.Very good service.In the day ,house keeper is serving chocolate to the room . Location is perfect.Just 5 min to the Maidan Nezalezhnosti (Independence Square) by walking. I didn't have time to test SPA and swimming pool.

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1Thank Cem B
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Cem B, We appreciate your fantastic feedback about the Premier Palace Hotel. We are happy your first time to Kiev was pleasant and we were a part of this memorable journey. We do hope to welcome you again near future for another occasion in Kiev. Kind regards, Alexey Metelskiy Director Sales & Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
Terracotta Restaurant
Terracotta Restaurant
Cuisines: Contemporary, Mediterranean, European, Central European, Italian, Ukrainian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier Palace Hotel located in the heart of Kiev is the most vibrant and luxurious hotel in the Ukrainian capital. The Premier Palace Hotel, built at the beginning of the 20th century in the heart of downtown Kyiv, is one of the city's architectural heritage sites. The only historic hotel among Kiev hotels had become Ukraine's first five-star hotel. Guests can enjoy its atmosphere of European comfort and luxury, where traditional hospitality meets contemporary style. We serve outstanding breakfast buffet with separate stations dedicated to Mediterranian, Classic European, Ukrainian and Asian cuisines. Dishes are updated everyday so you won't get bored. The pearl of the breakfast is the Premier Hotels' Fresh Organic Ukrainian concept - Ukrainian and typical Kyiv region dishes cooked from local eco products using unique recipes of our cooking team. We are always ready to say to you: "At your service!" The Hotel offers a variety of choices, from standard rooms to Presidential Apartments in Kiev. ... more   less 

Additional Information about Premier Palace Hotel

Address: 5-7/29 Taras Shevchenko Blvd / Pushkinska St., Kiev 01004, Ukraine
Location: Ukraine > Kiev
Price Range: $197 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel 5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Premier Palace Kiev
Hotel Premier Palace
Hotel Style:
#5 Business Hotel in Kiev
#6 Spa Hotel in Kiev
#6 Family Hotel in Kiev
#13 Luxury Hotel in Kiev
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Questions & Answers

Here's what travelers have asked, with answers from Premier Palace Hotel staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Premier Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have only had a third floor room there, and that was quiet and excellent with a good view of the street.”
 of 5 bubbles 770steinm, Dec 26, 2016 | Read review
“Better to not have the room on the main street side.Because of vehicle noise !”
 of 5 bubbles 77cemb, Dec 9, 2016 | Read review
“if you want to sleep well, ask for a room as far away from the strip club as possible.”
 of 5 bubbles soupmama, Nov 15, 2016 | Read review
“If you have mobility problems ask for a room near the lifts, this is a very large hotel.”
 of 5 bubbles 186KarenR, Oct 24, 2016 | Read review
“To ask for a room with view to the street”
 of 5 bubbles ECgrizzly, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question