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Premier Palace Hotel

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446 Reviews from our TripAdvisor Community

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Showing 282: English reviews
Reviewed 5 days ago NEW

have You ever seen the carpet in the the lift ,with the name of the day, being changed every day? If not come to the premier Palace Hotel. The first prestigious hotel in Kiev,and still keeping style, quality of service. Worth to come.

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1Thank Marek S
R
Reviewed 2 weeks ago

A luxury and respectable hotel, amazingly located and served in the best taste! Classical style, equipped with all one needs both on a business or a family trip. Situated right in the heart of Kiev, steps from the Kreschatik, the Independence square and the other sites. Large and clean room, comfortable bed. Everything looks and feels new and well maintained....

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Helpful?
1Thank G9508
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear G9508, We appreciate your fantastic feedback about our house. I will pass your regards to the team for them to be proud they have made one more guest happy! We are looking forward to welcoming you back soon! Kind regards, Alexey Metelskiy Director Sales & Marketing

Reviewed 3 weeks ago

The charm of Ukrainian vintage despite the massive block! Reception ladies are as cold as the outside weather in winter time. Cosy lounge bar and great sushi restaurant. On roof top international cuisine overlooking Kreshatyk avenue. All very comfortable except tiny room... and amenities are quite small for such bit structure. If your room is on the other edge of...

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Helpful?
Thank Ad v
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Ad v, Thank you for your kind review about our house. We appreciate you have chosen the only acting historical hotel in Kyiv - Premier Palace - as your residence. We do hope you have enjoyed the ambience of the Premier Palace. Due to rather big size of the building (which is a historical monument) there are several guest...

Oslo, Norway
Reviewed 4 weeks ago

The title is with a question mark only because I have not yet stayed in all hotels in Ukraine. Premier Palace is simply the best Ukrainian hotel I have visited in Ukraine. Excellent food, beautiful rooms, very friendly and service oriented staff. Location is great. For the first time ever in Ukraine, Internet worked without a glitch. No technical issues...

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Helpful?
1Thank Stein M
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Stein M, We are pleased to know the Premier Palace Hotel has left an excellent impression and become a good start to discover Ukraine! It's nice to know you were happy here! We are looking forward to welcoming you back near future! Happy New Year! Kind regards, Alexey Metelskiy Director Sales & Marketing

London, United Kingdom
Reviewed 4 weeks ago

Stayed at the Premier Palace for three nights whilst on a business trip. This hotel is amongst the more expensive in Kiev, but the service and quality fall short of what should be reasonably expected in this bracket. The decor in my room was a bit tired, one side of the curtains didn't draw back and the TV had poor...

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Helpful?
Thank pettermatthews
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Mr. Matthews, Thank you for taking your time to write this review. We are very sorry not to meet your expectations entirely. The Premier Palace is the only historical property still in operation in Kiev. This is why we kept a classic style of our house during recent renovation as well. Sometimes it might seem old-fashioned, but a classic...

Istanbul, Turkey
Reviewed December 9, 2016

It was first time for me to be in Kiev .And was very good decision to stay at this hotel.The room big enough.Very good service.In the day ,house keeper is serving chocolate to the room . Location is perfect.Just 5 min to the Maidan Nezalezhnosti (Independence Square) by walking. I didn't have time to test SPA and swimming pool.

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1Thank Cem B
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Cem B, We appreciate your fantastic feedback about the Premier Palace Hotel. We are happy your first time to Kiev was pleasant and we were a part of this memorable journey. We do hope to welcome you again near future for another occasion in Kiev. Kind regards, Alexey Metelskiy Director Sales & Marketing

Berlin, Germany
Reviewed November 15, 2016

Spent a week at the Premier Palace; here are my impressions: - excellent breakfast (personally I prefer it quieter and without noisy piano music, but that's probably a cultural issue) - very clean, proper bathroom (unlike other large hotels in Kiew) - decoration a bit plush and kitschy, - the bed is ok, the pillows were too soft for my...

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1Thank soupmama
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Soupmama, We appreciate your kind feedback about being the Premier Palace Hotel guest. It's nice to know you have enjoyed service we provide to our guests. We are very sorry our renter's activity (the club does not belong to the hotel) has left a negative impression about our house. I really can nor explain the situation that night. But...

Ostrów Wielkopolski
Reviewed November 10, 2016 via mobile

From check-in untill departure everybody here takes care of any of your wishes. The staff is very kind and helpfull. Wonderfull surroundings, luxury shopping gallery, majestic swimming pool and incredible rooms...(Try the Bulgakov Suite 719 with cat Begemot from Master and Margaritta overlooking your bed). Add to this 2 top restaurants (Their Japonese restaurant is one of the best Japonese...

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Helpful?
Thank jeanfrancoiss420
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Jean-Francois, Thank you for your fantastic review. We appreciate you have enjoyed everything in our house and looking forward to welcoming you soon again. Kind regards, Alexey Metelskiy Director Sales & Marketing

Paris, France
Reviewed November 9, 2016

The service is not great for that kind of pricing. The hotel is huge meaning that you have to walk a lot to go from one place to an other ;( The room are design with old fashioned style from the luxe understanding of 1990. I would definitely recommend other hotels in Kiev than this one.

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1Thank Guillaume D
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Guillaume, Thank you for your time to write this review. We are sorry your visit to our house did not meet your expectations. I will inform respective executives to emphasize team's attention during their internal briefings. The Premier Palace Hotel is a landmark property and the only acting hotel in Kiev since the beginning of XX century. The building...

Hereford, United Kingdom
Reviewed November 2, 2016

I was there for work so only stayed for a couple of nights but the hotel is incredible. Rooms are fantastic. Service is excellent. Breakfast filling. Overall an magnificent place to stay and close enough to all the main attractions to see in Kiev.

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Helpful?
Thank Chris C
AlexeyMetelskiy, Director of Sales at Premier Palace Hotel, responded to this review

Dear Chris, Many thanks for your excellent feedback about our house. We are happy you have enjoyed everything and looking forward to welcoming you soon back. Kind regards, Alexey Metelskiy Director Sales and Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Food & drink at the hotel
Terracotta Restaurant
Terracotta Restaurant
Cuisines: Contemporary, Mediterranean, European, Central European, Seafood, Ukrainian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Premier Palace Hotel located in the heart of Kiev is the most vibrant and luxurious hotel in the Ukrainian capital. The Premier Palace Hotel, built at the beginning of the 20th century in the heart of downtown Kyiv, is one of the city's architectural heritage sites. The only historic hotel among Kiev hotels had become Ukraine's first five-star hotel. Guests can enjoy its atmosphere of European comfort and luxury, where traditional hospitality meets contemporary style. We serve outstanding breakfast buffet with separate stations dedicated to Mediterranian, Classic European, Ukrainian and Asian cuisines. Dishes are updated everyday so you won't get bored. The pearl of the breakfast is the Premier Hotels' Fresh Organic Ukrainian concept - Ukrainian and typical Kyiv region dishes cooked from local eco products using unique recipes of our cooking team. We are always ready to say to you: "At your service!" The Hotel offers a variety of choices, from standard rooms to Presidential Apartments in Kiev. ... more   less 

Additional Information about Premier Palace Hotel

Address: 5-7/29 Taras Shevchenko Blvd / Pushkinska St., Kiev 01004, Ukraine
Location: Ukraine > Kiev
Price Range: $200 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Premier Palace Hotel 5*
Number of rooms: 289
Reservation Options:
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Also Known As:
Premier Palace Kiev
Hotel Premier Palace
Hotel Style:
#5 Business Hotel in Kiev
#6 Spa Hotel in Kiev
#6 Family Hotel in Kiev
#13 Luxury Hotel in Kiev
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Questions & Answers

Here's what travelers have asked, with answers from Premier Palace Hotel staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Premier Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I have only had a third floor room there, and that was quiet and excellent with a good view of the street.”
 of 5 bubbles 770steinm, 4 weeks ago | Read review
“Better to not have the room on the main street side.Because of vehicle noise !”
 of 5 bubbles 77cemb, Dec 9, 2016 | Read review
“if you want to sleep well, ask for a room as far away from the strip club as possible.”
 of 5 bubbles soupmama, Nov 15, 2016 | Read review
“If you have mobility problems ask for a room near the lifts, this is a very large hotel.”
 of 5 bubbles 186KarenR, Oct 24, 2016 | Read review
“To ask for a room with view to the street”
 of 5 bubbles ECgrizzly, Aug 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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