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Mercure Kyiv Congress

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Traveler (98)
Room & Suite (89)
Dining (2)
Overview
  • Excellent56%
  • Very good36%
  • Average5%
  • Poor2%
  • Terrible1%
Travelers talk about
“shopping mall”(23 reviews)
“own brewery”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)
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294 results
Traveler rating
154
117
17
5
1
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LanguageEnglish
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154
117
17
5
1
Show reviews that mention
All reviewsshopping mallgerman restaurantown brewerybig mallmodern hotelart galleriesmetro stationclean roomseuropean standardsspeak good englishamazing hotelstayed nightsfree wificity centreenjoyed my stayvisit kievreception staff
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1 - 5 of 294 reviews
Reviewed 2 days ago

I booked a hotel for 1.5 week before trip, and when i come and payed for room, I was placed in a room for disabled people. My question was, why nobody tell me this before i made a book. The staff did not warn. I...More

Thank Alina_Buuren
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded yesterday

Dear Alina, thank you for choosing Mercure Kyiv Congress. Please accept our true apologies regarding providing you the room for disabled people. Hope that our staff was able to quickly fix this problem and provide you with the most comfortable room. If you have any...More

Reviewed 4 weeks ago

We have spend one night in this place during our last visit to Kiev. It was a mixed filling to be a tourist in home country. Good thing about hotel: it is new, very clean and well maintained. Can’t really comment about location as we...More

1  Thank Bask83
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 4 weeks ago

Dear Bask83, we are grateful to you for feedback regarding the recent stay at Mercure Kyiv Congress. It is very important for our team to get a guest's comments as it allows to continuously improve our hotel and restaurant service. We developed a special Pillow...More

Reviewed 4 weeks ago

We usually stay here after I fly back from travel in North America. It's a nice place to relax, sleep and enjoy some great food after my usual 4-8 weeks away from Kiev. I believe this recent stay is our sixth stay in the past...More

Thank expat6136
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded 4 weeks ago

Dear Expat6136, thank you for staying with Mercure Kyiv Congress. It's so great to know that you always choose our hotel and that you are pleased with our service. Sincerely hope that we can welcome you back soon! Warm regards, Lyudmila Mazurenko - Guest relations...More

Reviewed July 8, 2018

I stayed 3 nights for vacation. Two receptionists were unwelcoming, even we hesitated to ask something to her. It is near to metro station but we didnt feel safe when walking at night.Hence I recommend to use uber at nights. Rooms are good, clean and...More

Thank GÖKÇE D
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded July 9, 2018

Dear GÖKÇE D, thank you for taking the time to leave your comment about Mercure Kyiv Congress. So sorry to know that the staff at the reception desk seemed to you not enough affable. All our team always ready to help and to prompt everything...More

Reviewed June 28, 2018

Large, clean room with a very nice bed. Mid-sized and clean bathroom. Well suited for working from the room. Windows are key locked and cannot be opened. Uneven number rooms view is towards mega market mall building with flashing colored lights that can be disturbing...More

1  Thank XanRO16
Response from Lyudmila M, Guest relations manager at Mercure Kyiv CongressResponded July 2, 2018

Dear XanRO16, thank you for taking time to leave your feedback about Mercure Kyiv Congress. It's impossible to open windows for safety reasons. But you can ask the staff to open the windows in your room any time that is convenient for you. If you...More

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About
Awards & Recognition
Travelers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Free Parking
Hotel Amenities
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
$36 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Kiev
#6 Romantic Hotel in Kiev
#12 Luxury Hotel in Kiev
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$36 - $163 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Kiev
#6 Romantic Hotel in Kiev
#12 Luxury Hotel in Kiev
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (98)
Room & Suite (89)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
June 15, 2018|
Answer
Response from windsor_adventurer | Reviewed this property |
no
0
Votes
Stan L
February 18, 2018|
AnswerShow all 2 answers
Response from Lyudmila M | Property representative |
Dear Stan L, thank you for choosing Mercure Kyiv Congress. You can leave your baggage at the reception and we will store it during your trip to Chernobyl. We are looking forward to seeing you! Yours sincerely, Lyudmila... More
0
Votes
Google Translation
Mohamed S
September 3, 2017|
Answer
Response from Lyudmila M | Property representative |
Dear Mohamed, thank you for choosing Cosmopolite hotel! Of course, we have house keeping service and room service. There is shopping center near our hotel and it works from 10:00 am till 9:00 pm. We are waiting for you! Best... More
0
Votes
Google Translation
Room Tips
"Room is good, staff so-so."
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"Avoid the restaraunt and check your bed for the comfort in advance"
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"Uneven number rooms view is towards mega market mall building with flashing colored lights that can be..."
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"all rooms quiet."
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