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Partner Guest House

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98 Reviews from our TripAdvisor Community

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Showing 52: English reviews
1 review
3 of 5 stars Reviewed 2 weeks ago

We booked a room 4 four persons (we have two children). Unfortunately although a sleep-couch is available, not bedlinnen or blankets or towels where provided. Also on the morning of the transfer we were charged an extra 50 uah on top of the stated 250 uah just because we where 4 persons and not 3. The transfer was not provided... More 

Helpful?
Thank Arjen v
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not a lot to say that my title doesn't cover. Transfer service here is exceptionally well organised, the reception staff speak perfect English and are very professional but friendly, The location is about as good as it gets and the apartments have everything one would expect or need, oh yes and free dependable wifi. Big thumbs up

Helpful?
Thank Matt H
1 review
5 of 5 stars Reviewed 4 weeks ago

We were staying in a comfortable one-bedroom apartment and it was absolutelly fully equipped. Starting from electric equipment to utensil. For sure we will come back there. As location is really good and prise is also ok!

Helpful?
Thank Александр А
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Guest! Thank you for your appreciation of our service. We will be always glad to welcome you at our property. Hope to see you again! More 

Armonk, New York
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 15, 2016

This company provides furnished 1-3 bedroom apartments in several buildings around the center of town. They are an exceptionally good value and the company is well organized, dependable and very responsive. I highly recommend them. I spent a week in a very nice one bedroom for about $440. The apartments are in classic Soviet era buildings. If you have never... More 

Helpful?
Thank WTPArmok
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Our Dear Guest! We greatly appreciate your review. Thank you very much for staying with us and being so kind and understanding guest. Really, most of our apartments are located in old buildings. Not very good condition of hallways is a problem of many buildings in the city center. We apologize for such "cultural experience". We are trying to keep... More 

Kiev, Ukraine
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 14, 2016

I came to meet a friend on the reception. When I asked to call the room and ask if my friend will come soon manager told it is not her business and send me to another room. There were 3 other receptionists and ask one of them please call and see if my friend is coming, I told full name... More 

Helpful?
1 Thank homemysweethome
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Sir/Madam! We are sorry that you had such unpleasant impressions of our company. We apologize for the situation. It was unacceptable behaviour of our workers. Be sure that we took your comments into concideration and work on this issue. It's a pity you didn't stay with us and assess the benefits of our service. We always try to make... More 

Almaty
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 11, 2016

Kiev is a gorgeous city with so much hope, and Partner House is one of the new changes that will make it the Paris of Eastern Europe. You worry coming into the building but No. 3 Basenia Street was wonderful. We arrived from Canada and the transfer from the airport was perfect and well organized. The rate by the way... More 

Helpful?
Thank Stephaska
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Stephen! Thank you very much for your kind review. It was a pleasure to welcome you at our property. We always try to do our best to make your stay comfortable and memorable. We hope to see you again! More 

Grodno, Belarus
1 review
5 of 5 stars Reviewed June 8, 2016

I have booked an apartment directly through the official website of Partner Guest House. Right after that I received an e-mail where I was informed about transfer service and the check-in information. We decided to order transfer service because taxi drivers are taking double or even triple price at the airport. However two-routes transfer from Partner Guest House costed us... More 

Helpful?
Thank Roman R
Partner Guest H... R, Менеджер по обслуживанию клиентов at Partner Guest House, responded to this review

Dear Roman! Thank you for your review and kind description of our services. We really try our best to make our guests satisfied and improve the quality of service all the time. It was a great pleasure to accommodate you at our property. We appreciate our regular customers and hope to see you again and again! More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

I stayed in one of their apartments for 10 days, the apartment was big and in a nice location. The only negative thing is service, they come clean and change towels once every three days (towels were not even clean, we had to buy and wash our own towels). Other than that everything was great, the apartment is well equipped... More 

Helpful?
1 Thank Bechara K
Knutsford, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 6, 2016 via mobile

I stayed here recently for 4 nights. The locations of the apartments are pretty central to the city centre and they are not bad. The room I was in had a very clean new modern bathroom, excellent heating, nice comfy bed a big flat screen TV (not.much English TV obviously bbc news etc) and tea and coffee with a fridge.... More 

Helpful?
Thank David O
Cwmbran, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 20, 2016

I have used Partners before and been very happy but this trip was not so good. After an initial mistake with length of booking the problem was put right and 21 nights became 23. The flat itself on first viewing was very nice, flat 94, 45 krasnyarmy st, but later found that oven did not work and only 3 of... More 

Helpful?
1 Thank 66luk
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Partner Guest House

Address: Basejna vul. 19, Kiev 01004, Ukraine
Location: Ukraine > Kiev
Price Range: $40 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Partner Guest House 3*
Number of rooms: 4
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